Whether they’re a blessing or a curse to your work day, conference calls with your customers or far-flung teammates are an essential part of doing business. That part needs to go smoothly, so we’ve put together some tips for easy Skype conference calls.
With Skype conference calls it’s easy to get groups of up to 25 participants together on an audio call to discuss the business of the day, no matter where they are. Thanks to a recently introduced feature, they don’t even need to have a Skype account to join in.
If your conference calls are usually bigger than that, Skype for Business could be the solution for you.
The first step to hosting a Skype conference call: adding people to your group call
Hosting a Skype conference call is a two-step process. First you need to create a group and fill it with the participants of your call.
To create a new group on Skype for Windows all you need to do is open Skype and press Ctrl+N. In Skype for Mac it’s File > New Conversation on the menu bar. You’ll see a list of your contacts and can add them to your new group.
If you don’t have all participants in your Skype contacts, click Cancel at the bottom of the contact list, copy the conversation link for your new group, and send it to your Skype conference call participants via email.
If your contacts don’t have Skype accounts, they can still join your Skype conference call as guests on Windows or Mac using the conversation link. They can also join on Windows Phone, iOS or Android but they’ll need the Skype app and a Skype account to do so.
If one of your contacts needs to join your Skype conference call on mobile and doesn’t have a Skype account, you can call them on their phone number but you’ll need a little Skype Credit or a subscription to start the call. All you need to do is save their number as a contact, as described in this recent post, and then add that contact to your new group by clicking the Add People button:
The second step to hosting a Skype conference call: starting the call
Now that your group is set up, all you need to do is start your Skype conference call when you’re ready.
In a recent post we mentioned that there are two options for starting your call, one which rings on the other end of the call, and another which doesn’t. If all of your participants are on Skype, then it’s fine to use either method. If you need to call some of them on their phones, click the Audio Call button to make sure it rings for them:
Joining a Skype conference call
If you’ve received a link to join a Skype conference call, it’s a snap to join in the conversation.
If you already have Skype installed on your device, clicking or tapping the link will open Skype so you can sign in to be added to the group.
If you’re on Windows or Mac and don’t have Skype installed you’ll be taken to Skype for Web where you can either sign in to your Skype account, or join as a guest if you don’t have an account.
If you’re on a mobile and don’t have a Skype account, you’ll be taken to your app store where you can download Skype for your device and create a free Skype account. Alternatively, you can give your phone number to the person who sent you the link, and they can use the steps described above to call you on it.
If you’d like more information on creating a Skype group, starting a call, improving your call quality or would like to browse other helpful guides, the Skype Support site is here to help.