How to Get the Very Best Skype Video Quality

The raison d’être of Skype is helping you share special moments with your loved ones. It’s why our video calls are so much richer than an email, a text or even a phone call. We work hard to give you the best video quality possible, so you can have quality time with your friends.

We can’t control all the factors that determine your video quality, but there are a few tips I can give you to pack a bit more quality into your video calls.


Get the most from your network.

I’m sure you know that the strength of your connection to the person you’re calling has a big impact on the quality of your call. If Skype detects a weak connection then it’ll reduce the quality to try and stop the call from dropping altogether. So first up, let’s look at a few ways of getting the most out of your internet connection.

A piece of advice that I’ve mentioned on this blog before is that there’s a hierarchy of network connections. Using an Ethernet cable and physically connecting to your router is best, followed by power-line communications, Wi-Fi and mobile data networks—in that order. Remember, it’s not only about the speed of the connection, the stability is also important to a good quality call.

For more tips on getting the best network connection, take a look at this guide I wrote a little while back.

Get Skype for Windows desktop.

There are a number of versions of Skype that can receive and show Full HD, 1080p video from others. But even when the right conditions are met (I’ll get into that in a second) there’s only one version of Skype that can send Full HD video to the people you’re calling—Skype for Windows desktop.


If you want to get the best resolution for your video call, putting down your cell phone and switching to a desktop version of Skype is definitely recommended. If you want to send the best video quality to your contacts, you’ll need Skype for Windows desktop and the right hardware.

Get a Logitech C920.

Other than a strong internet connection and Skype for Windows desktop, you’ll also need a specific webcam to send Full HD video to your calling partners—the Logitech C920.

Unlike the vast majority of webcams, the Logitech C920 has the ability to encode 1080p video using its own hardware, which takes the strain off your computer. Skype for Windows desktop has been specially designed to make use of this feature, which is why it’s the only version of Skype able to send Full HD video.

Those are the three top tips for getting the absolute best quality on your Skype calls. If you have any tips of your own or you need help getting your video calls started, there are over three million other Skype users in the Skype Community who would love to hear them or help out.