You’ve got mail – how to update your contact email address on Skype

Here at Skype we’re serious about keeping people connected. It’s pretty much our raison d’etre. Whether it’s through instant messages, video calls, voicemails or video messages, we believe that having the right way to deliver your message is crucial to keeping your nearest and dearest close to you.

We also like to stay connected with you ourselves and tell you about important developments in Skype. One of the key ways we do that is via email. Whether it’s confirming an order you’ve placed with Skype, helping you reset your password, or letting you know about big changes to our business, there are a few messages that we want you to have a record of in your inbox.

In order for us to get these messages across, we need to have the right address for you. Luckily it’s easy to update your contact email address using nothing but your browser.

To update your email address:

  1. Sign in to your profile.
  2. Scroll down to your contact details.

Contact details

  1. Select edit.


  1. Change your primary email (if necessary).

Email address

  1. Select save.


While you have your profile open, it’s worth double-checking if the rest of your info is up-to-date. Your profile information is what your friends use to find you on Skype so it’s important stuff.