An all-new Skype is now available on Xbox One

Last year, we released a Universal Windows Platform version of the Skype app to PC and mobile with the Windows 10 Anniversary Update. Today, we’re excited to bring this version of Skype to Xbox One with the Xbox One Creators Update. We have been working hard to create a TV experience that delivers the best Skype communications experience on Xbox One straight to your home.

The Skype app has been redesigned to put gamers first. The UI has been updated with a new look and feel, making it simpler to use, and letting you easily jump in and out of a call. It also has a new dark look that is easier on the eyes and is in line with the look and feel of other Xbox apps from Microsoft. We’ve added controller shortcuts, giving you quick access to Skype commands with the tap of a button so you can quickly jump from a video call to a background call and vice versa. Finally, we’ve added a manual zoom option that gives you control over the Kinect camera during a call, a feature you have been asking for.

Whether you’re chatting while playing games, checking in with friends, celebrating birthdays, anniversaries or holidays, we’re making it even easier and more natural for you to experience the moments that matter to you—how and when you want, together, through your TV at home.

Getting started

If you already have Skype on your Xbox One, the app will be automatically updated. If you don’t have it installed, just search “Skype” in the Xbox One app store. This takes you to the app store where you can download and install. When you launch Skype, you’ll be signed in with the Microsoft account you use to sign in to your Xbox One. If you wish to use a different account, sign out of your Xbox One and sign in again with the Microsoft account that you want to use Skype with. To learn more about Skype and Microsoft accounts, please visit our FAQ.

Getting starting with Skype for Xbox OneMaking a call

For all your video call needs, Skype will deliver immersive video calling. Talk to friends naturally and comfortably, as if you were all together in the same living room. You will need an Xbox One with a Kinect* to make video calls, but you can also use a headset to make audio calls.

To make a one-to-one video or audio call, select the contact you wish to call from your “Recent” or “Contact” list. Then press the menu button and select “video” or “voice call”. Alternatively, you can press the “X” button for a quick shortcut to start a call.

Video call on Skype for Xbox OneTo make a free group video call (up to 5 video streams) or audio (up to 25 people) call, first select the group from your “Recent” list, or create a new group by starting a new conversation and adding the relevant contacts to the group. Then press the menu button and select “video” or “voice call”. Alternatively, you can press the “X” button for a quick shortcut to start a call. Once a call has started, anyone in the group can also add other people to the call.

Group video call on Skype for Xbox OneIf you’re already on a call but need to multitask, you can switch to your favorite game or show and the call will continue in the background. Once Skype moves to the background, your video will stop and the call will continue with audio only.

Using auto zoom

With auto zoom, the Kinect camera instantly focuses on the callers in the frame and will pan and zoom automatically. You can turn it off or adjust your video via manual zoom. On a video call, highlight and select your video preview, then use right/left trigger to zoom and the right joystick to pan around.

Auto zoom on Skype for Xbox OneAdding a contact

To add a contact, tap the “Y” button to bring up the search bar, then enter their name or Microsoft account into the “Search Skype” window. Select the contact from the list of results and then send them a quick message to say hi.

Adding contacts on Skype for Xbox OneSending instant messages

From the Skype menu, simply select a contact or group from your “Recent” or “Contact” lists and you’ll be taken to the chat screen. From there you can chat to your contacts, whether you want to wax lyrical about your latest overwhelming game victory or compare notes on your new favorite TV show.

If you have Cortana enabled, you can easily send instant messages via your headset or Kinect for Xbox One. Select the mic on the keyboard and then dictate a message. Cortana will convert your audio to text, check the text, and then send it!

Sending instant messages on Skype for Xbox OneAnswering a call

If you already have the Skype app open, you’ll be able to see and hear when you have an incoming call and you can quickly answer or decline it. If you don’t have the app open, you’ll get a system notification when you receive calls and messages, even if you’re playing a game or watching live TV. Tapping on the Xbox button or saying “Hey Cortana, open that” will open the Skype app and answer the call. If you get a message, you can also quickly reply directly in the notification without having to open the app.

Answering calls on Skype for Xbox OnePlease check out the app and let us know more about what you love and where we can improve. Submit your feedback directly from the app: hold down the Xbox button on the controller and select “Report a problem” from the power menu.

Thanks for continuing to take this journey with us, we can’t wait to bring you even more!

*Xbox Kinect Adapter required for use with Xbox One S consoles.