Skype Blogs

News, stories, and updates from Skype

Need Better Customer Support? Take It to Skype

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Today’s post is from contributing blogger Jim Courtney, entrepreneur and author of Experience Skype to the Max. An experience last week brought a sharp reminder that Skype remains a significant tool for customer support. Sometimes our communications activities become so transparent to the underlying technology that we forget the full value-add of the offering. I … Read more

Gwyneth Paltrow is Skype’s Newest Fan

Gwyneth Paltrow

Like most A-list celebrities, actress Gwyneth Paltrow has a lot on her plate. In addition to her acting duties, she’s also a mother, a singer, a food writer and an entrepreneur. While we know that there are many celebrities using Skype, we were pumped to see her set aside time to sit down with entertainment … Read more

Skype Chat – Marking all messages as read

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Skype’s small business team recently posted about managing Skype calls and messages when you’re away from the office. Today, I’d like to talk about what happens when you come back. Picture this: you return from a vacation break only to find many unread chat sessions. Or perhaps you have been chatting on Skype on your … Read more

Skype Tips from an Insider!

I realized something recently – I’ve been working at Skype as a Product Analyst since March 2010. This means that soon I’ll have been working here for 1000 days. I’ve managed to pick up a few tips along the way… Read more