How to Deal with Skype Spam Calls
Working in Skype's Customer Service organization, I'm lucky to be able to help our users get the most out of Skype every day, helping to address their concerns and assist with any problems. Recently, we've heard a lot about unwanted spam calls and emails to some of our users' Skype accounts. Claudius, our community manager, has pulled together some great tips on how to respond to spam calls from Skype Support Network power-user, Primemover: Read more
Crunch Takes Accounting Services to the Next Level with Skype
At Skype, we occasionally come across a really unique and cool business that is using Skype. Today, we want to share the profile of Crunch, a UK based online business that provides accounting, finance and tax services. We interviewed Darren… Read more
Crunch Takes Accounting Services to the Next Level with Skype
At Skype, we occasionally come across a really unique and cool business that is using Skype. Today, we want to share the profile of Crunch, a UK based online business that provides accounting, finance and tax services. We interviewed Darren… Read more
Introducing @SkypeSupport on Twitter
In June, we rolled out our new community, the Skype Support Network. In July, we expanded our Support Network on Skype's Facebook page. Today, we're really excited to roll out @skypesupport, our new Twitter account, to provide help, tips, information,… Read more
Skype Support Network Now Available on Facebook
A few weeks ago, we rolled out our beta of the Skype Support Network, an online community where customers can learn about Skype from experts, find answers, and share information through topic-specific discussion forums. The community is available through… Read more
Skype Support Network Update
Today, the Skype Community/Forums is taking the first step in a comprehensive overhaul that will see us breaking new ground to build our first integrated, multi-channel brand community. The former Community site will shift to a new platform, now called… Read more