Skype Garage

n-yoshi commented Thursday, Oct 22

Skype for Windows v4.x is BAD and HATE.
Im using Skype v3.8 is GOLD, really GOLD.
Pleas release Skype v3.9, include silk codec and Windows 7 compatibility.

PLEAS orz

smbrittman commented Friday, Oct 23

I am getting no video in 4.1 shows unknow error, everything installed correctly
device manager shows video camera logitech correctly installed.
disabled other imaging devices
in logitech software it states another program is using the device disable and reconnect, I went into task manager services did not see anything, reloaded everything 4 times. still nothing. I don't want to reload win 7 rc 64 again
thank you

smbrittman commented Friday, Oct 23

I am getting no video in 4.1 shows unknow error, everything installed correctly
device manager shows video camera logitech correctly installed.
disabled other imaging devices
in logitech software it states another program is using the device disable and reconnect, I went into task manager services did not see anything, reloaded everything 4 times. still nothing. I don't want to reload win 7 rc 64 again
thank you

smbrittman commented Friday, Oct 23

I am getting no video in 4.1 shows unknow error, everything installed correctly
device manager shows video camera logitech correctly installed.
disabled other imaging devices
in logitech software it states another program is using the device disable and reconnect, I went into task manager services did not see anything, reloaded everything 4 times. still nothing. I don't want to reload win 7 rc 64 again
thank you

suicidalkitten5 commented Saturday, Oct 24

I upgraded my Windows Vista to Windows 7 and Skype isn't working. It works for a few minutes and then it stops. It almost "freezes" saying that it's processing my message, but it never does and then I can't get back on Skype once I sign out.

barryfeldman commented Saturday, Oct 24

Skype working on Windows 7 OK
BUT
Philips voip321 phones just will not be seen by Skype

barryfeldman commented Saturday, Oct 24

Skype working on Windows 7 OK
BUT
Philips voip321 phones just will not be seen by Skype

casoli1 commented Saturday, Oct 24

Does not work with windows 7. I installed version 4.1.Skype comes up but will not connect to caller. When I call it rings but will not respond to caller. Just keeps ringing. I have to go to task manager to force skype to close and stop ringing.

dennis.p.fitzgerald commented Sunday, Oct 25

Downloaded new Skype that is copatible with windows 7. Same problem with video camera as another commentor. Camera says it is in use and it is not. I used to have 2 options for webcam "integrated webcam and another option that started with "pa". Please fix skype so as I can use my web cam

leonfooly commented Monday, Oct 26

I have issue with Skype and Win seven, It works for a wild then completly fail.

Form my computer fresly started I conncet and try to call but the phone keep ringing... My contact tell me that he see me disconecting. even if you stop the call the phone keep ringing.

Obliged to kill the process skype.exe then it I try to connect again I can't.

Try to remove an reinstall. nothing solved.

If somebody from skype is avaliable please contact me... I have skype on other platform also working...

Thanks by advance

johanvanderwijk commented Tuesday, Oct 27

I have been experiencing issues with Skype and Windows 7 Ultimate 64 bit. I could not use my Logitech Pro 9000 webcam, but after enabling the compatibility mode the problem was fixed.

I have written a blogpost in Dutch with a screenshot which shows how to enable the compatibility mode

jsevcik commented Tuesday, Oct 27

I'm having problems using skipe since I upgrade to windows7 and Skipe 4.1, So I do not know which if worst. I able to call and listen the other person but they are not listen to me. I had try several numbers and countries and it does not work. I even reinstalled Skipe, and same result. Please somebody help me.

tauteliz commented Tuesday, Oct 27

Hellow,

i dont know where to write so i'll write it here.
Feature to be useful on next skype:
now it is possible to change ones contacts name but if you do this you never see what is the present name choose by the contact. It would be very useful if it would be written somewhere in the brackets or other place.

Thx

islandboy55 commented Tuesday, Nov 3

Skype keeps ringing in windows 7, no way to stop it and i have to reboot my computer for it to stop.

jeapea174 commented Tuesday, Nov 3

Hello,
I had no problem using the Philips VOIP321 phone with Skype with, as O.S., Windows XP and Vista 64 bits. I have now Windows 7 ( exellent O.S.) but the VOIP 321 is not recognized by Skype anymore. Any advice? Many thanks, I mis the voip.

jeapea174 commented Tuesday, Nov 3

Hello,
I had no problem using the Philips VOIP321 phone with Skype with, as O.S., Windows XP and Vista 64 bits. I have now Windows 7 ( exellent O.S.) but the VOIP 321 is not recognized by Skype anymore. Any advice? Many thanks, I mis the voip.

valenar commented Wednesday, Nov 4

NOT WORKING! brand new HP with w7 home premium 64bits
program opens but doesn't allow sound config or search for contacts
what a disapointment
V

liquidcashflow commented Wednesday, Nov 4

I agree to n-yoshi. I hate 4.1 as well. Looks awful like a program for kids and is very unclear. I simply just hate the icons that changed! Good functions also got erased (chat topic, picture).

I stay with 3.8 and recommend it to my friends which mostly now also use 3.8.

Cant wait to see 4.2 or even better 3.9!!!

craig.mccue commented Friday, Nov 6

windows 7/skype crashes
new HP with w7 home premium 64bits:
installed latest skype....while in middle of chats & a few times while just having skype on, i get blue screen-crash-restart.
- have gone back to other machine (vista)...let me know when it's safe to use skype with windows 7

tomkoda commented Saturday, Nov 7

You guys should really start making Skype in 64bit 32bit sucks

mohammed.frag commented Saturday, Nov 7

SKYPE NOT WORKING ON WINDOWS 7
so stop this post about it working and fix your program

hxlym007 commented Saturday, Nov 7

I have been using Skype on Windows 7 before the official launch and since. The only issues I have come accross is the usual MS operating system ones like looks as if the OS has found the hardware (say my webcam) but for some reason it doesnt work. After finding new drivers for harware specifically for 7 all is good. Windows 7 is very particular about drivers. Skype however rules. I call all over the world on Skype out and also on Skype in and nothing compares for quality and clarity of both voice and video. I really challange anyone to find a better product to do all the things that Skype offer !!!

phonesrus commented Monday, Nov 9

Man, I have spent most of Sunday trying to get a Philips VOIP321 to work with Windows 7. Worked like a dream on XP before.
I downloaded the Vista version drivers and installed ok. Skype 4.1 actually asks if it is ok to use Philips VOIP321..... Click ok, but it never actually works. Contacts on the phone are unavailable.

Has anybody managed to get this phone working on W7?

stephen.travis1 commented Monday, Nov 9

I have installed Win 7 and am trying to setup Skype,
On launching setup i get the error message Skype.exe is not a valid win32 application.

So basically cannot run it here. I used to run Vista SP2 with no issues but no luck now

Help in any would be appreciated
Thanks

kennethandreasen1 commented Tuesday, Nov 10

Just installed Win 7 home premium. Got Skype 4.1 installed as well. Now Skype signs in (I can hear the sound), but it sits in the task bar and I cannot maximize the program.

I have tried re-installing skype and also older versions. Same result. When I hold the mouse over the skype icon, the main skype screen is displayed, but then I click on it, nothing happens.

Any suggestions?

l.dobsovic commented Tuesday, Nov 10

I installed Windows 7 and now my videocamera shows me upside down and my audio is very weak - other side can not hear me. I installed the latest version of SKYPE (4.1) today. Could you help me? What should I do?

l.dobsovic

toolmakersteve commented Thursday, Nov 12

Just switched from Windows XP to Windows 7 clean install. Installed Skype 4.1. Freezes after I type a few characters into chat window. Then tried running in compatibility mode for Win XP SP 3 (the OS that Skype worked fine in on this PC), but that did not help. PC Specs: Core I5, MSI P55-GD65 motherboard, 4 GB RAM, Nvidia GTX 275, Windows 7 Ultimate N 32-bit.

craig.mccue commented Thursday, Nov 12

update to previous post (windows 7/skype crashes
new HP with w7 home premium 64bits):
re-installed latest skype & working fine, no problems during 2 days of heavy usage.

groene1a commented Sunday, Nov 15

I just switched from Vista SP 2 tro W 7 very happy with this, but Skype 4.1 does not work, the calling sound does not stop I have to go into Task manager to be able to disconnect. I cannot connect to the people I normaly talk to...My computer is a HP 2530p running 64 bits software...could this be the problem??? Thanks

jafarb commented Monday, Nov 16

I don't know what's wrong with everyone else, but skype works perfect on win7 ultimate x64 (installed on a macbook) for me.

ted.hutchings commented Monday, Nov 16

Skype 4.1.0.179 works fine on my XP pro computer.
On my new Win 7 Pro x64 computer, when I select "start Skype when I start windows" in Tools/options/General settings and press save, it does not remember, when I go back in, the box is unticked.
Regards Ted

o2binla commented Monday, Nov 16

Dear Mr. Skype,
You have a problem with Windows 7 32 bit and 64 bit versions. It may work for most people, but enough of us are having problems that you need to fix it. In particular, there are sound problems cutting in and out. Please release a stable version of Skype that is compatible with Windows 7 32 bit and 64 bit.

Thanks

krengaleano commented Monday, Nov 16

I've got Windows 7 and Skype isn't working. It works for a few minutes and then it stops. And then I CAN'T SIGN IN AGAIN!!!

ti-mw-n commented Monday, Nov 16

it's not working properly in my windows 7 64-bit( it worked perfectly in vista though).Everytime i try to connect i have problem with my internet connection...my modem restarts again and again until i close skype...then everything get's back to normal...i can't use skype cause ιτ shuts down my internet connection...When will you get this fixed?

fredrik.liljenby commented Monday, Nov 16

When I downloaded and installed the latest version of skype today, I got this message after the installation and the program won't start...

Exception EAccessViolation in module Skype.exe at 00088C4E.
Access violation at address 00488c4E in module 'Skype.exe'.
Read of address 00000000.

tessnmal commented Tuesday, Nov 17

I have installed new version of skype onto a brand new laptop with windows 7. Nothing else has been installed on it. Skype works fine . But my computer now crashes and says there is a conflict or the screen freezes .

cwingerd commented Tuesday, Nov 17

Not sure if this will be seen or even help but yes, Skype does work with Windows 7 x64 and even starts up without any issues. The problem I'm having is Skype will not remain running after boot up and once Windows has cycled through all the processes and maybe a couple minutes later, Skype just turns off. The only way for me to verify this is by hovering my mouse cursor over the Skype icon in the task bar at the bottom right; the icon just disappears. I then have to manually restart Skype which starts up just fine and runs without issues.

The command line in "msconfig" says: "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized

I tried changing this line to remove the forward slash commands and then change my UAC to "Never Notify" which did not work. While Skype v4.1 does work in Windows 7, it appears there is some error with it starting up properly and remaining on after boot up. Checking the Event Viewer, and here is what is listed:

Faulting application name: Skype.exe, version: 4.1.0.179, time stamp: 0x4acf0be1
Faulting module name: RPCRT4.dll, version: 6.1.7600.16385, time stamp: 0x4a5bdb3b
Exception code: 0xc0000005
Fault offset: 0x0003b565
Faulting process id: 0x890
Faulting application start time: 0x01ca67b8ce4bf585
Faulting application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Faulting module path: C:\Windows\syswow64\RPCRT4.dll
Report Id: 51d1f925-d3ac-11de-bd18-001fd09ead16

Error ID is 1000 which was sent to Windows and nothing came up upon search. It would appear this is a fairly new issue which may need to be considered or investigated. Skype folks, you have my info, feel free to email or contact me if you need more data/information. Hope this helps.

ahchoo commented Thursday, Nov 19

I am also experiencing problem when running Skype 4.1.0.179 under Window 7. I bought a brand new computer with the latest Window 7, and installed the latest Skype. However, upon starting Skype, it will shut down randomly. A message from Window saying something that a "problem has occured with the software" and so needs to be shut down. Upon restarting Skype, the problem would appear again rapidly.

I contacted customer support, and those idiots kept asking me to reinstall the new Skype, which I was already using. I finally gave up and reinstalled as instructed, but the problem persisted. I am SURE it is a bug in Skype!!

philwhealey commented Friday, Nov 20

Windows 7 running on a Dell Inspiron. Calls can be initiated but cannot be answered. Caller sees connection drop but windows 7 and skype 4.x continues to ring. Only way out is to kill skype with task manager or reboot. Skype sometimes works after reboot, other times not. Solution?

fbreeuwsma commented Sunday, Nov 22

I keep having problems that I will suddenly hear static through my speakers my making a video call. The other person has Windows XP and does not have this problem at all. It keeps happening more frequently, sometimes after 10 seconds, sometimes after 2 minutes.

psteiner2356 commented Monday, Nov 23

I'm having same issues as the other users and Windows 7. Skype will work for a few mins and then stop. Only task manager will close out the program. Also, skype will say that I'm signed it and will not even let me log on, even though I'm not connected. Solutions?!

bahoma commented Monday, Nov 23

Skype 4 is a major step backwards in terms of usabilty and screen usage. I, too, hate it and have had to download older versions of skype (3.8) from the interweb to install on my newer computers.

gcsfred commented Saturday, Nov 28

I'm using Windows Server 2008 R2 64 bits (almost the same as Windows 7) and Skype 4 is crashing all the time.

kushan20081 commented Sunday, Nov 29

I am getting no video in 4.1 shows unknow error, everything installed correctly
device manager shows video camera logitech correctly installed.
disabled other imaging devices
in logitech software it states another program is using the device disable and reconnect, I went into task manager services did not see anything, reloaded everything 4 times. still nothing. I don't want to reload win 7 rc 64 again
I upgraded my Windows Vista to Windows 7 and Skype isn't working. It works for a few minutes and then it stops. It almost "freezes" saying that it's processing my message, but it never does and then I can't get back on Skype once I sign out.
Does not work with windows 7. I installed version 4.1.Skype comes up but will not connect to caller. When I call it rings but will not respond to caller. Just keeps ringing. I have to go to task manager to force skype to close and stop ringing.
I installed Windows 7 and now my videocamera shows me upside down and my audio is very weak - other side can not hear me. I installed the latest version of SKYPE (4.1) today. Could you help me? What should I do?

l.dobsovic
I am also experiencing problem when running Skype 4.1.0.179 under Window 7. I bought a brand new computer with the latest Window 7, and installed the latest Skype. However, upon starting Skype, it will shut down randomly. A message from Window saying something that a "problem has occured with the software" and so needs to be shut down. Upon restarting Skype, the problem would appear again rapidly.

I contacted customer support, and those idiots kept asking me to reinstall the new Skype, which I was already using. I finally gave up and reinstalled as instructed, but the problem persisted. I am SURE it is a bug in Skype!!

mqueirolo commented Sunday, Nov 29

I've just finished to uninstall Skype 4.1 from my brand new Sony Vaio with Windows Seven Home Premium, the program seemed to work, BUT all the Desktop Icons including the Waste Basket stop to function after the installation, so I Uninstalled it and everything is running well now, It seems to me that this particular version is crap, please put some information about compatibility, there is non in the site, and move your butts, this version is horrible.

nick.bullock1 commented Tuesday, Dec 1

I recently purchased a new laptop with win7. Skype worked for a while then caused the laptop to start up in 'safe mode ' I uninstalled then re-installed Skype 4.1 with the same result. We no longer have Skype on the laptop but would like to. Can you help? Skype 3.8 works fine on the old pc .Help !!

nick.bullock1 commented Tuesday, Dec 1

I recently purchased a new laptop with win7. Skype worked for a while then caused the laptop to start up in 'safe mode ' I uninstalled then re-installed Skype 4.1 with the same result. We no longer have Skype on the laptop but would like to. Can you help? Skype 3.8 works fine on the old pc .Help !!

ukiyak commented Thursday, Dec 3

Hi everyone!

I am having a problem with loginto skype, saying that 'get help fix this problem' though I have downloaded skype many times, including the latest version, even I tried the older versions but it didnt work. Altough I have visited the help page, I still have the same problem; 'Skype can't connect'.

Any idea how to fix this problem?

Thanks in advance

ukiyak

gladman commented Thursday, Dec 3

Skypr 4.1 works ok with Windows 7 64 bit, but the microphone output is spotty. Receivers say that my voice keeps cutting out, but the audio out is ok. Google Talk uses the mic ok, so perhaps an audio driver problem with my new HP G60 laptop.

amyhill4254 commented Thursday, Dec 3

I upgraded to Windows 7, and the latest version of Skype no longer works on my computer. I've tried everything, including reinstalling, as well as searching for updates. I've tried updating all my drivers, and still, Skype will either not connect to the internet (that I do have, since I can load webpages and things) or it will drop a video call after only a couple of minutes.
Is Skype working on a fix for this? Is this a common problem? Or is there something I can do?

mario.vrazic.dk commented Tuesday, Dec 8

4.x is BS...3.8 was skype I was useing on xp, but now Iam on windows 7 and its not working. plz fix 3.8 or make 3.9 in 64bit or at least compatible, at the moment skype rateings must be lower than ever.

spivack1976 commented Wednesday, Dec 9

I am using Windows 7 and I have installed the latest version of skype. I can log in to Skype but every time I try and connect to someone it rings and then hangs up. Please help, I need my skype back.

jjvinc commented Friday, Dec 11

Using W7 64 bit and 4.1.0.179
Average uptime is about 5 minute and have to restart the program
Any fix to this out there?

proffnimnull commented Friday, Dec 11

I'm sorry, my English is very bad.

I have the same problems and by practical found the following.

These problems on 90 % is a network problems.
Try this.
1. Update firmware of yours ADSL/Cable/WiFi equipment.
2. In the network card properties take off IPv6 protocol. Also set IPv4 address to static and specify DNS addresses.
3. In Skype disable UPnP (Tools-Options-Advanced-Connection)
4. Before start Skype execute a command ipconfig/renew

BR,
Stanislav (aka Nimnul)

bianca1923 commented Friday, Dec 11

I just got a new HP laptop with windows 7 and skype does not work!!!! I worked for like 10 min at the begining and now nothing! I have to keep restarting my laptop over and over again to connect to skype...and then after 5 min it will disconect. I can not sign in!!! It just doesnt let me sign in!!! I dont care about using video anymore i just want to talk!!!

adrianinsandiego commented Saturday, Dec 12

I have windows 7 ultimate 64 bit. I have tried logitech fusion and 9000 cameras. I have installed drivers for these cameras from different locations. I have uninstalled/installed Skype countless times...I have the same problem as many above...I initiate a call, my recipient can see me calling but can't answer and I can't end the call from my end so I have continuous ringing until I stop the process in task manager.

If so many of us have the same problem, why won't Skype and/or logitech at least acknowledge the flaw and release a fix. With the amount they have spent on lawyers this last year you'd think they would be able to cough up a few dollars to have someone write the code to fix this. Come on Skype...Get your act together!

If someone has found a good solution to this problem..please share. Thanks.

adrianinsandiego commented Saturday, Dec 12

I have windows 7 ultimate 64 bit. I have tried logitech fusion and 9000 cameras. I have installed drivers for these cameras from different locations. I have uninstalled/installed Skype countless times...I have the same problem as many above...I initiate a call, my recipient can see me calling but can't answer and I can't end the call from my end so I have continuous ringing until I stop the process in task manager.

If so many of us have the same problem, why won't Skype and/or logitech at least acknowledge the flaw and release a fix. With the amount they have spent on lawyers this last year you'd think they would be able to cough up a few dollars to have someone write the code to fix this. Come on Skype...Get your act together!

If someone has found a good solution to this problem..please share. Thanks.

julia.kocheleva commented Saturday, Dec 12

I have also had Skype freeze on multiple occasions in Windows7 32bit. Not only would it freeze, but it would also mess with my internet explorer, making it freeze as well. So, unfortunately, I had to uninstall it.

sam.b125 commented Wednesday, Dec 16

I have exactly the same problem. I am so annoyed as no problems before Windows 7 (64 bit). If I get through the calls last one to two minutes before completing crashing out. Please, please do something about this Skype as it is causing so much heartache - especially when I am talking to family (or trying to talk) the other side of the world. I am desperate for help from you on this. Thank you.

iesugi commented Thursday, Dec 17

Hello there,

I was video-chatting with someone today and made a few snapshots but now am unable to find them on my HDD. I'm using Windows 7. Could anyone tell me where those pictures are stored?

Thanks in advance

rudydoggy commented Saturday, Dec 19

I have an X64 computer, was using Vista and had great picture quality both ways. Upgraded to Windows 7 and now the picture has degraded significantly, the picture has much larger pixels than before. I tried reinstalling Skype 4.1 with no luck. Has anyone had the same problem?

cling17 commented Tuesday, Dec 22

I have a Dell Studio 1440 with windows 7 64-bit using Skype 4.1.0.179
When I receive a notification in Skype Chat with headphones on, all sound gets redirected to my system's onboard speakers, including the Skype notification noise, regardless of my headphones. If this happens frequently enough, my system's sound control will freeze along with Skype and occasionally the shockwave players on my internet browsers.
I've had a similar issue with GoogleTalk Beta as well.

boris.dukendjiev commented Tuesday, Dec 22

I am running SKYPE v4.1.0.179 on Windows 7 Ultimate 32-bit OS.
So far there are many and many crashes in Internet Explorer due to SkypeIEPlugin.dll.

In the eventvwr.msc there are many records like this:

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Fault bucket , type 0
Event Name: BEX
Response: Not available
Cab Id: 0

Problem signature:
P1: iexplore.exe
P2: 8.0.7600.16385
P3: 4a5bc69e
P4: SkypeIEPlugin.dll_unloaded
P5: 0.0.0.0
P6: 4a77e4da
P7: 100a89e0
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Windows Action Center is offering help showing the following messages.
But as of today, 12-22-2009, there is no newer update and fix by Skype for these issues.

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Address a problem with Skype add-on for Internet Explorer
Skype add-on for Internet Explorer has stopped working properly.

Skype Technologies SA is aware of this problem and working as quickly as possible to make a solution available.

Click to go online to the Skype Technologies SA website for more information and support options [http://blogs.skype.com/sites/garage/2009/09/skype_41_hotfix_for_windows.html]

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

szeminchan commented Thursday, Dec 24

I was installing Skype 4.1 on my dell studio 15, which is running on windows 7 64 bit, but halfway thru the installation, i got an error message telling me that there's an "internal error 2738".

Can anyone tell me exactly what is wrong? After installing skype, it's causing my other applications eg itunes and also my volume mixer to freeze.

whamni commented Sunday, Dec 27

I installed 4.1 yesterday, I uninstalled today, nothing but blue screen crashes with Windows 7 ......let me know when it's fixed.

mattdylan101 commented Tuesday, Dec 29

Skype is not working for. Bought and brand new Dell XPS16 with Windows 7: Home Premium 64-bit. I will not even load my original contacts or allow me to bring up my account. I just keeps showing the big LOCK picture when I try and bring up my account. It never loads. I very disappointed that Skype has not upgraded to work with all versions of Windows 7. How am I supposed to make calls? How am I supposed to use my paid service?

markokaz87 commented Tuesday, Dec 29

Message: "Skype 4.1 is certified as being compatible with Windows 7" is dated October 22, which is now two months ago and this claimed "compatibility" still seems up in the air. Unfortunately, like 90% of Windows 7 users I am also facing similar issues:

1. Skype would start normally when I turn on my computer , run for 5 minutes and then just freeze. This happens in the middle of text chat, without even using audio/video.
2. I can not minimize or close skype to the taskbar?! I can minimize it in the full screen on the left side (browser style) but not minimize completely to the taskbar as all other programs.
3. If I restart the program after it freezes it wouldn't let me sign in again. I receive "already signed on this computer" message even though I kill skype.exe process in task manager. Only option is to restart the whole computer and use skype for 5 more minutes.
I tried all the previous versions including beta 4.2. Skype and Windows 7 are not even sympathetic to each other, let alone harmonious...

smallrj commented Wednesday, Dec 30

if you got a prob with videocall useing win 7 just make call frist then run video after pluse make sure the person that videocall you dose the same if thay dont it will crash i no been trying this out and it workes fine i have been trying all sorts out to make it work iam useing win vista my friends on win 7 and we know if thay videocall me there computer will crash BUT if thay just call me then after 5 mins start up video works fine and been doing this now 4weeks BUT if thay go to videocall rightaway it might crash there laptop or computer if thay a running win 7 so all who have win7 try that ok all that are useing win xp vista call then video

yerfdog13 commented Friday, Jan 1

Running W7 32bit, having upgraded from Vista. Webcam working perfectly with Vista & Skype, but now having installed 4.1 in W7, find that iTunes won't open, and Internet Explorer freezes necessitating the use of Task Manager and re-booting to resolve. Why won't Skype come out and acknowledge there is a problem? I'm getting out of Skype, and going to try alternatives. SKYPE - why don't you properly test software before issuing? NOT GOOD ENOUGH - from a very disgruntled user.

melissa.rhodes1024 commented Monday, Jan 4

At least all of you can download the app...I can't even get it to install (even w/tech support) on new HP Touchscreen w/Vista and Windows 7. Installed fine on two laptops w/Windows 7, just not new touchscreen. Reset download settings, etc so am at a loss. Any ideas?

dikshitcelur commented Tuesday, Jan 5

I recently upgraded my laptop from Windows Vista to Windows 7 and downloaded the latest version of Skype from Skype website....every thing on my laptop works fine except for Skype. Whenever I call someone for 1st few minutes everything works fine after that there is lot of background noise, my video freezes and the worst part is that other side are unable to hear me but i can hear them very clearly. Any suggestions what to do and how to fix this issue?

castlemarc commented Wednesday, Jan 6

dikshitcelur, I had numerous problems with the 4.1 released version and the 4.2 beta version with a brand new laptop running Windows 7. The 4.x versions just are not compatible with Windows 7 or Windows Vista 64bit, no matter what anybody from SKYPE says. I deleted 4.2 beta from the laptop completely, directory structure and registry keys, then downloaded and installed 3.6 Skype and it seems to work 95% of the time. It will still make an occasional crash, but it will boot right back up no problem. THAT'S the only solution for the problem you're having until the new owners of SKYPE rework the software completely. Good luck.

castlemarc commented Wednesday, Jan 6

Everbody having trouble running Skype with Windows 7 or Vista 64 bit... I am having very little trouble running version 3.6 on Windows 7. I highly recommend this solution rather than struggling with 4.1 or 4.2 beta. Why even try, when Skype version 3.6 works fine.

neiltravers0 commented Wednesday, Jan 6

I'm also having trouble with Skype 4.1.0.179 and Windows 7 (home premium) on a brand new machine. Skype freezes and refuses to do anything. At the moment it locks up after starting but before logging in. So it continually (30mins+) shows the trying to login symbol in the status/mood area.

But I was getting the behaviour someone else mentioned - locking up mid chat showing outgoing messages as waiting to send and one participant as writing a message (which is never finished). I checked via another machine and the chat was continuing without me and there were further chat messages I should have seen and my messages had not gone out. The machine itself did have internet access on other apps.

I have also tried 4.2 beta, but that won't even start up properly on my machine (it did on the old XP one). The process is in the task manager list, but it is not mentioned on the applications list (though it is in the system tray).

toshimitsu435 commented Wednesday, Jan 6

I was also having trouble running Skype 4.1 with Windows 7. In my case, I was able to log in right after I installed Skype but when I called Test Service(or anyone for that matter), the phone kept ringing and I could not turn that off. So I had to shut down my computer to stop the annoying ring.

I wasn't able to log in after restarting my computer. So I installed Skype again and logged in. But this time I played with the microphone, speakers, and ringing settings from　
Tools > Options > General
and somehow that fixed my Skype.

I still don't know what actually fixed the problem but I am happy Skype is working now. Maybe my Logicool webcam wasn't communicating well with Skype and I had to make Skype recognize it.

I hope this will help you out.

eh1040 commented Saturday, Jan 9

I have Windows 7 Ultimate 64-bit. I loaded all versions of Skype and as soon as I try to communicate with anyone or use the echo/sound test service the computer freezes immediately. I have to do a hard reset. It happens within 5 to 10 seconds. My computer was a fresh install and everything is up to date. My drivers are all working great.

I am just stumped on how some people get it to work with Win 7 64 bit and others have no luck. Help!!!

salman.majd commented Sunday, Jan 10

Hi,

I've got a 13" Macbook Pro and install a Windows7 on it as well.
I don't know why I can't use mic there. the mic is working and all the tests shows it's ok but in skype doesn't work. it works in Mac perfectly but not in Windows7.
I'd really appreciate it if anyone has got a clue?!

Regards,
S.

steven.ray.hake commented Sunday, Jan 10

I bought a brand new Gateway desktop 3 days ago, Windows 7, all worked perfectly. Yesterday I installed Skype. It worked. Today Windows 7 would not start up properly. Control/Alt/Delete 3 times from a black screen. When Windows finally did start, Norton Internet Security was gone entirely and Internet Explorer would not start up. Skype did start up. Several additional restarts later, I uninstalled Skype 4.1 but noticed that Skype had apparently installed some other program on the computer called "Skype Web Features". It indicated it was installed today, but I did not install anything today! That little item refuses to uninstall, hangs up every time I try. Skype 4.1 is gone, but IE still will not open, and my Norton program is gone too. I am posting this from my old notebook because the desktop has apparently been rendered useless on the web by Skype. How can I fix the desktop now? I cannot connect to the web to download anything, such as the suggested Beta version! I am unhappy about this. Any help would be appreciated. Regards, Steve Hake

dbatesbc commented Monday, Jan 11

To Steve Hake
Is this a new Gateway "One"? I had similar issues, and Skype was not even installed yet. I restored the Hard drive back to Factory and it has been working for 4 weeks. I installed Skype 4.1 after restoring and I have noticed a few stop/blue screens. I just uninstalled Skype to see if the issue comes up again this week. If it does, then I will know it is not Skype related.
D

burges75 commented Tuesday, Jan 12

Skype 4.1.079 installed on a brand new 64bit Win7 machine with Quad Core Athlon and an ATI 4850 graphics card (with Catalyst v9 drivers), with a Microsoft LifeCam VX3000 camera and 8mbps broadband. All latest drivers freshly downloaded off Microsoft.

Skype is currently completely unusable. Firstly it forgets the audio and video settings every time it switches on. Secondly, audio quality is choppy at best. Thirdly and worst, the video does not work at all. The camera input freezes and then crashes the video drivers. Incoming video also does not work

s.mcpherson87 commented Thursday, Jan 14

DELL XPS16
i7 1.6Ghz .. 6G RAM .. 1GB Video .. 64bit Windows 7

Whole computer just locks up, though it is a random event, but happens only while skype is open. Sometimes when signing-in othertimes when computer is idle.

settinsun commented Thursday, Jan 14

Computer don't we just love them.current toshiba qosmio i7 64 bit /windows 7 64 bit premium

only problem to date is ,voice out patchy ,rendering skype quite useless unless you just want sit back and listen.
any one onto a fix yet ,I just hope Skype is not doing the Microsoft thingy ...
you know let the users find a solution and then tell us....
I been using /supporting skype for near on 10 years ,they been good , please get on with som profeesional help for us ..not just me every one .
Thankyou ...

ivo_horvat commented Friday, Jan 15

All the issues around Skype continues ringing after accepting/rejecting a call or freezing/crashing on WIndows 7 is related to this KB http://support.microsoft.com/kb/979303/
Confirmed with MS support after some troubleshooting over the phone.

All VoIP application as affected, therefore also Skype. Hotfix should come out soon, however not ETA.
Thank you Microsoft.....NOT!!!!

ravencroft82 commented Sunday, Jan 17

Ok, I used to be a huge fan of Skype. It's so much better than yahoo options, it has this feature and this feature, beautiful connection quality, nearly no dropped calls...yadda yadda yadda. THEN, Skype started freezing up and wouldn't make video calls. I complained, they hooked me up with a link to the 4.2 beta. Yay! Then I got my Alienware m15x with Windows 7 Ultimate. You'd think Skype would run just as good on it, right? WRONG. After spending nearly an hour trying to convince it to install and login, all I got from it for a full day was crap. Here's a list of things that happened, most of which happened frequently (10-20 times, no joke).

- Login button did nothing: You click the button to login, it ignores you.

- User already logged on through this computer: This was interesting since it had just booted me out and I had completely rebooted Skype.

- Skype refused to load: Hit the link to start the app, got a grayed out icon in the system tray.....that's it. It never moved again.

Now, I'm sure there were other fun little logon issues that I can't remember at the moment but these were my top 3. Now, during the few times it DID log in...

- Connection quality low: This happened a LOT, despite the fact that I'm running one of the best routers available on a cable broadband connection and connected through a beast of a laptop.

- User disconnected: Interestingly enough, anyone I talked to somehow appeared to log on and off repeatedly (like every 2 minutes). Most of my attempted calls never went through because the user suddenly logged off. They said I was the one vanishing, though my connection was constant and Skype never showed any signs of it.

- Camera restart: Always fun to be playing with the settings and have the camera turn on and off...and on and off...and on and off.

- No sound from other person: My friend eventually fixed this somehow on her end but she had the same version running Vista and it seemed to pop up repeatedly.

- Delayed messages: This was TRULY frustrating! I would write a couple lines, it would put the little spinning circle icon next to them saying they hadn't been delivered yet....and they would sit there. Then suddenly, 5-10 minutes later they would go through and I'd get multiple messages from the other person who had assumed I fell asleep, left, or went afk due to the fact I hadn't responded in over 10-15 minutes. It went vice versa too since I didn't get their messages till Skype decided to pull its virtual head out of its butt.

Altogether, these were more than enough to convince me to completely uninstall Skype until their dev team can get the laundry list of bugs out. However, the granddaddy error of them all only happened once and it blew my mind. Check this out:

- Incoming call froze laptop: No, this is no joke. My friend sent a video call, I hit accept, the laptop froze. No mouse pointer movement, no whitened screen saying program not responding, no BSoD, no CPU or RAM activity, nothing. I hit CTRL+ALT+DEL, nothing happened. I hit the power button, nothing happened. I hit every button ON my laptop in every configuration I could think of, nothing happened. I HAD TO UNPLUG THE POWER CORD THEN POP OUT THE BATTERY MANUALLY TO GET IT TO RESTART. This is the new Alienware m15x people. Brand new from the factory, less than a day old, no other issues until now, Norton 360 3.0 installed, Core i7 2.8GHz CPU w/6MB cache, 6GB 1333 DDR3 RAM, 500GB SATAII HDD, 1GB nVidia 260M graphics chip. Explain to me how an incoming call LOCKS THAT UP.

So all in all, I have come to the conclusion that, despite a plethora of great features and constant updates, all of the bugs make Skype pure junk. When someone can explain how one little program at a 4.2 update level can have that many bugs, even to a system-crashing scale, I MIGHT consider listening to them when they say they have a way to fix it. Until then, I'm searching for a new program.

central_control_systems commented Tuesday, Jan 19

I have recently got my mother set up on Skype 4.1 on a new Toshiba Satellite L500 Notebook running Windows 7. She is using a mobile broadband service. Skype is working perfectly however when she starts up Windows Live Mail, Skype drops the call. It's almost like Windows Live Mail is taking broadband priority and killing Skype.

Has anyone experienced a similar issue?

binodabraham commented Friday, Jan 22

This is the latest update on skye compatability with windows 7.......

i would like to confirm that till today [ 22nd of january 2010], there is no software of skype available for download , which works on windows 7.

Guys, pleease accept the fact that SKYPE VERSION;s are not compatible with windows 7.

Need to do some serious R & D to have the compatibility established.

so please , please get a new one for windows 7, 64 bit.....

jim.mcluhan commented Saturday, Jan 23

Hello, ( especially to binodabraham above's post). I just purchased a new gateway box with OS Windows Vista Home Premium 64-bit with SP1, which was upgraded to Windows-7 by the retailer. My audio works fine on the box, but not with Skype 4.1.0.179 (latest download). I have just spent the last 6 hrs of work time, (yesterday and today) trying to solve the audio problem. I went through all the recommended skype trouble shooting steps, and read/glanced thru about 50 to 75 message board threads on the web at large with similar topic subject lines. Yes I have the right drivers installed; yes my speaker settings are correct, and so on, on and on...

I have meanwhile chatted to 2 other users of Win-7 who have no problems with audio on skype, works for them. BTW, i have Norton Internet Security suite installed. I just wanted to say, you are not alone, if you are having a similar problem. I can only hope when i find the solution, it will be 'operator error', and something i did or did not do. I'll report back if i solve the problem..

jim.mcluhan commented Saturday, Jan 23

BTW, after signing in on this website, FireFox down not display the comment box, I had to boot IE to make this comment (in case you FF users are experiencing the same missing comment box)

bobmarley1uk commented Sunday, Jan 24

i have just installed Windows 7..... Skype doesnt even allow me to log in... i have tried uninstalling and reinstalling and restarting my laptop..... but nothing happens... worked fine with Vista...... HELP!

steve.petrille commented Sunday, Jan 24

Hopefully this will help some. Now skype works flawlessly for me on Windows 7. I couldn't get Skype to work on 7 when I went into the skype settings it did not default to my video camera or camera microphone, instead it defaulted to my video inputs and microphone inputs on my computer. If you have a computer with these types of hardware it could be your problem. Follow the steps below or go to the microsoft website link below.

Skype
If you have problems when you use your LifeCam device in Skype, you may have to configure the audio and video setting in Skype. To do this, follow these steps:

1.) Start Skype.
2.) On the Tools menu, click Options.
3.) In the navigation pane of the Skype Options window, click Audio Settings.
4.) Select your LifeCam device as the default microphone. For example, select Microsoft LifeCam VX-3000.
5.) In the navigation pane of the Skype Options window, click Video Settings.
6.) Select your LifeCam device as the default Webcam. For example, select Microsoft LifeCam VX-3000.
7.) Click Save.
8.) Test LifeCam by making a Skype test call.

or go to link
http://support.microsoft.com/kb/969275

wes_lindsey commented Wednesday, Jan 27

I have Win 7 x64 bit. My machine won't even run the setup file because it is "not a valid Win32" program.

Any updates?

chouleslie commented Wednesday, Jan 27

hi there,

my skype constantly crushes for no reason on the windows 7 computer.
i also crushes quite a lot when i open internet explorer.

please assist!

lecherdc commented Thursday, Jan 28

Hi everybody,

I am running SKYPE v4.1.0.179 on Windows 7 Ultimate 32-bit OS and I´m really glad, that skype is Win 7 certified and compatible, but as we can see, it isn´t true! \

Skype causes me still the same problem with Internet Explorer and I´m not the only one... crashes due to SkypeIEPlugin.dll and after a few months it really pisses me of cause there´s no newer update and fix by Skype for these issues.

steve.petrille commented Saturday, Jan 30

Guys, I don't believe your issues are a result of skype. Skype works fine on my windows 7 64 bit and I use internet explorer as well. Your issues sound more related to potential infections. Make sure you have done a scan and your antivirus is up to date. I also recommend you get another antivirus to run a scan on your machine. Despite what you may believe no antivirus catches all viruses. If any of you use Nortons I suggest you stop, 30% of internet connection issues I come across are a direct result of Nortons anti-virus. Avast is great antivirus and is free (home use only). You can also buy a more robust version, that is your choice, it is very competitive/cheap if you buy the multi year license(http://www.avast.com/index). I use the free and have no issues. For a supplemental anti-virus to run adhoc Malwarebytes is great (http://www.malwarebytes.org/). Malwarebytes is free as well to run adhoc. Be careful when downloading any of these, they do direct you to Cnet for the download and there are a lot of advertisements that have downloads. Make sure you are downloading Malwarebytes or Avast. If you download and run and it tells you you can only fix a few of your issues with the free version you did not download Malwarebytes, you probably downloaded a gimick registry cleaner. Once you have ensured your machine is clean and you have all your microsoft updates applied (very important). Do not just apply important updates, look at the optional updates available in windows update and if there are hardware updates (especially for your webcam) available apply them as well. If you continue to have issues after all this I would unistall and reinstall skpe and maybe even your webcam software.

Hope this helps.

panoseph commented Tuesday, Feb 2

I bought my new machine 7 days ago with windows 7 installed . I installed skype and the problems started camera not working not responding message then i needed to close the program with task manager and after that i couldnt play videos or games that before skype i played without problem

FIXX IT . It is NOT WINDOWS 7 COMPATIBLE IN ANY WAY!!!

csbc-systems commented Wednesday, Feb 3

Hello,
Skype 4.1.0.179 "works" on Win 7 , but if my Sytem goes to Energysaving then Skype crashed everytime in RPCRT4.dll when my System will wake up.

I can reproduce this error on 2 Machines that i own. These are different configurations AMD X2 and Intel CD .
And there is NO Virus or Malware ... on both of them .

This is an Bug with Skype !

Greetings

jharris1993 commented Saturday, Feb 6

Here's another data-point:

Summary: Skype 4.1 *DOES* work with Windows 7 (at least the 32 bit version), however I suspect that the problems being experienced are related to the webcam drivers and their interaction with skype.

I have a (relatively) lame system that I used to run WinXP on and it ran like a Thing Of Beauty! I popped in a new hard drive, and did a bare-metal install of Windows 7 (professional) on it.

My system is a 2Ghz Athlon XP with 2 gigs of memory
My video card is an NVIDIA 7800 series video card.
I have an ASUS MoBo with a Via chipset.
I have an el-cheapo SIIG sound card that I bought specifically for Windows 7.
I have installed M$ Office 2003, Open Office, Corel WordPerfect, Quicken Premier 2010, iTunes, Winamp, Avira Personal AV, and one or two other sundry things.
I have scanned my machine repeatedly - both within Windows, and externally via Avira's "Rescue CD" - and my system comes up clean-as-a-wistle.
AdAware also gives my machine a clean bill-of-health.

My machine is a member of a domain that is controlled by a Windows 2000 server.

I am an administrator both on the local machine and on the domain using my current login credentials.

I have insured that there are no orphaned processes within the task manager.

I have UAC turned on. (I did not disable it)

I have fully updated Windows 7 to the latest-and-greatest updates.
I have NOT installed Silverlight.
(b) I have NOT installed Windows Live Essentials.
(c) I have NOT installed "Smart Card Cryptographic" updates.
I have installed PowerShell
I have installed the global policy updates on both this machine and my domain controller.
The (current) domain global policies are pretty liberal - I do not impose much of anything via global policy. A real corporate domain would have them locked down much more tightly than I have.

I am running Skype 4.1.somthing

I used to have a Vivitar ViviCam-35 installed as my web-cam.
This is a REALLY LAME web cam that I picked up at Christmas Tree Shops for - I think - maybe as much as $9. Video resolution maxes out at 320x240 or something like that - and the frame-rate was abysmal. But! It worked like a champ with Skype on WinXP (professional), Vista, and now Windows 7. I have made and received video calls that worked flawlessly for - literally - hours at a time - both from here in the US and when I was abroad in Russia.

I decided to upgrade the web-cam to a Microsoft LifeCam Cinema so that I'd get better video - and if it worked well, I'd buy a 2nd one to take with me the next time I visit the grandkids. (The son and daughter-in-law also have a horridly lame web-cam too.)

I installed the LifeCam drivers and *DID NOT* allow it to install the "Windows Live Essentials" crap that M$ has been trying to ram down our throats (along with the useless as *****'s on a boar-hog "Silverlight" stuff).

I ran the LifeCam setup program and configured the camera for 340x280 (?) resolution as that gave a reasonable picture size with a decent picture at a reasonable frame rate.

I closed the LifeCam software and launched Skype.

I noticed the following:

1. If I simply start skype, it works fine to make a non-video test call to Skype's echo-test.
2. I can do whatever I want, so long as I don't go to the Video settings tab under "Options"
3. If I go to the video settings tab, I get no, repeat, ZERO video. However Skype still does not crash.
4. If, and ONLY if, I go from video to audio settings does Skype crash.
4a: I can go to audio settings and do whatever I want, just so long as I have not gone to Video settings first.
4b: However, if I go to video settings, pause there for a moment or two, and then go directly to audio settings, Skype crashes - and the program crash dialog I get in Windows 7 provides the following information:

========== Begin Inserted Text =============

Crash #1:

Problem signature:
Problem Event Name: APPCRASH
Application Name: Skype.exe
Application Version: 4.1.0.179
Application Timestamp: 4acf0be1
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 00000000
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

============================

Crash #2:

Problem signature:
Problem Event Name: APPCRASH
Application Name: Skype.exe
Application Version: 4.1.0.179
Application Timestamp: 4acf0be1
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 00000000
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

=============================

Crash #3a:

Problem signature:
Problem Event Name: APPCRASH
Application Name: Skype.exe
Application Version: 4.1.0.179
Application Timestamp: 4acf0be1
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 00000000
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

==============================

Crash #3b:

Problem signature:
Problem Event Name: APPCRASH
Application Name: Skype.exe
Application Version: 4.1.0.179
Application Timestamp: 4acf0be1
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bdadb
Exception Code: c0000005
Exception Offset: 00052bf8
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 5ed6
Additional Information 2: 5ed69426e7afedad1709bbc2d59a544a
Additional Information 3: c571
Additional Information 4: c57178631d4441946da175cca507a76d

============= End Inserted Text ================

Conclusion:

I believe that there is something very, very, wrong with the association between Skype and the newer - high-end - web-cam drivers.

I would humbly suggest that the folks at Skype take a look at these crash-dumps, get themselves a Microsoft LiveCam (et. al.), and try to reproduce this for themselves.

What say ye?

Jim

jharris1993 commented Saturday, Feb 6

Here's another data-point:

Summary: Skype 4.1 *DOES* work with Windows 7 (at least the 32 bit version), however I suspect that the problems being experienced are related to the webcam drivers and their interaction with skype.

I have a (relatively) lame system that I used to run WinXP on and it ran like a Thing Of Beauty! I popped in a new hard drive, and did a bare-metal install of Windows 7 (professional) on it.

My system is a 2Ghz Athlon XP with 2 gigs of memory
My video card is an NVIDIA 7800 series video card.
I have an ASUS MoBo with a Via chipset.
I have an el-cheapo SIIG sound card that I bought specifically for Windows 7.
I have installed M$ Office 2003, Open Office, Corel WordPerfect, Quicken Premier 2010, iTunes, Winamp, Avira Personal AV, and one or two other sundry things.
I have scanned my machine repeatedly - both within Windows, and externally via Avira's "Rescue CD" - and my system comes up clean-as-a-wistle.
AdAware also gives my machine a clean bill-of-health.

My machine is a member of a domain that is controlled by a Windows 2000 server.

I am an administrator both on the local machine and on the domain using my current login credentials.

I have insured that there are no orphaned processes within the task manager.

I have UAC turned on. (I did not disable it)

I have fully updated Windows 7 to the latest-and-greatest updates.
I have NOT installed Silverlight.
(b) I have NOT installed Windows Live Essentials.
(c) I have NOT installed "Smart Card Cryptographic" updates.
I have installed PowerShell
I have installed the global policy updates on both this machine and my domain controller.
The (current) domain global policies are pretty liberal - I do not impose much of anything via global policy. A real corporate domain would have them locked down much more tightly than I have.

I am running Skype 4.1.somthing

I used to have a Vivitar ViviCam-35 installed as my web-cam.
This is a REALLY LAME web cam that I picked up at Christmas Tree Shops for - I think - maybe as much as $9. Video resolution maxes out at 320x240 or something like that - and the frame-rate was abysmal. But! It worked like a champ with Skype on WinXP (professional), Vista, and now Windows 7. I have made and received video calls that worked flawlessly for - literally - hours at a time - both from here in the US and when I was abroad in Russia.

I decided to upgrade the web-cam to a Microsoft LifeCam Cinema so that I'd get better video - and if it worked well, I'd buy a 2nd one to take with me the next time I visit the grandkids. (The son and daughter-in-law also have a horridly lame web-cam too.)

I installed the LifeCam drivers and *DID NOT* allow it to install the "Windows Live Essentials" crap that M$ has been trying to ram down our throats (along with the useless as *****'s on a boar-hog "Silverlight" stuff).

I ran the LifeCam setup program and configured the camera for 340x280 (?) resolution as that gave a reasonable picture size with a decent picture at a reasonable frame rate.

I closed the LifeCam software and launched Skype.

I noticed the following:

1. If I simply start skype, it works fine to make a non-video test call to Skype's echo-test.
2. I can do whatever I want, so long as I don't go to the Video settings tab under "Options"
3. If I go to the video settings tab, I get no, repeat, ZERO video. However Skype still does not crash.
4. If, and ONLY if, I go from video to audio settings does Skype crash.
4a: I can go to audio settings and do whatever I want, just so long as I have not gone to Video settings first.
4b: However, if I go to video settings, pause there for a moment or two, and then go directly to audio settings, Skype crashes - and the program crash dialog I get in Windows 7 provides the following information:

========== Begin Inserted Text =============

Crash #1:

Problem signature:
Problem Event Name: APPCRASH
Application Name: Skype.exe
Application Version: 4.1.0.179
Application Timestamp: 4acf0be1
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 00000000
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

============================

Crash #2:

Problem signature:
Problem Event Name: APPCRASH
Application Name: Skype.exe
Application Version: 4.1.0.179
Application Timestamp: 4acf0be1
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 00000000
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

=============================

Crash #3a:

Problem signature:
Problem Event Name: APPCRASH
Application Name: Skype.exe
Application Version: 4.1.0.179
Application Timestamp: 4acf0be1
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 00000000
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

==============================

Crash #3b:

Problem signature:
Problem Event Name: APPCRASH
Application Name: Skype.exe
Application Version: 4.1.0.179
Application Timestamp: 4acf0be1
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bdadb
Exception Code: c0000005
Exception Offset: 00052bf8
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 5ed6
Additional Information 2: 5ed69426e7afedad1709bbc2d59a544a
Additional Information 3: c571
Additional Information 4: c57178631d4441946da175cca507a76d

============= End Inserted Text ================

Conclusion:

I believe that there is something very, very, wrong with the association between Skype and the newer - high-end - web-cam drivers.

I would humbly suggest that the folks at Skype take a look at these crash-dumps, get themselves a Microsoft LiveCam (et. al.), and try to reproduce this for themselves.

What say ye?

Jim

jharris1993 commented Saturday, Feb 6

Another data point:

Updated to 4.2 (4.2.0.141) as suggested. Noted the following results. . .

Program: Skype 4.2 beta
Operating System: Windows 7 Professional (32 bit)
System: 2.0Ghz Athlon XP with 2 gig RAM
Skype was installed *without* Chrome.

Issue:
Using a Microsoft LiveCam Cinema there is no video. (i.e. solid black rectangle where the video should be)

Issue:
(same setup)
The video control buttons for actually setting up the video camera that normally appear directly below the video frame do not appear.

Issue: (same setup)
If the webcam is disconnected from the USB port with the video setup pane open, I have experienced program crashes. Note that this does not happen all the time, but I have seen this on a couple of occasions. I will continue to investigate and see if I can generate a more repeatable failure mode.

The crash-dump info supplied was:

Crash #4a (Post 4.2 beta install)

Problem signature:
Problem Event Name: APPCRASH
Application Name: Skype.exe
Application Version: 4.2.0.141
Application Timestamp: 4b1e35f4
Fault Module Name: Skype.exe
Fault Module Version: 4.2.0.141
Fault Module Timestamp: 4b1e35f4
Exception Code: c000008c
Exception Offset: 002f0076
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

===============================

Crash #4b:

Problem signature:
Problem Event Name: APPCRASH
Application Name: Skype.exe
Application Version: 4.2.0.141
Application Timestamp: 4b1e35f4
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bdadb
Exception Code: c0000005
Exception Offset: 00052bf8
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional Information 1: 032a
Additional Information 2: 032a7fefbf7280340aefc4ad41b17179
Additional Information 3: f526
Additional Information 4: f5264414eed9b57b3fa4a8081e8d8bf2

Information was submitted to Skype via feedback portal.

What say ye?

Jim

praneet0007 commented Saturday, Feb 6

hey..
i got windows 7 64bit... i was using skype since many days n was workin jus great... suddenly.. once i started skype.. it gave some unknown error and froze my system for a while.. when i clicked ok to disappear the msg.. my system was fine... i restarted it n tried again... same thing hppnd.... i downloaded and installed the new skype yesterday.. now when i start it.. it freezes my computer.. dusnt even give an error msg.. can any1 help here?

jharris1993 commented Saturday, Feb 6

SOLUTION TO PROBLEM!

Hey, everybody! I figured out a way to solve these annoying problems with newer web-cams, skype, and Windows 7.

These are the steps I followed to get everything working:

1. Disconnect any webcam(s) you have connected.

2. Download and install Skype 4.2 Beta:
http://www.skype.com/intl/en/download/skype/windows/beta/

Note that I did not try this with the previous 4.1 "released" version, so I cannot say if it works there or not - however I suspect strongly that it will.

3. UNINSTALL any webcam drivers / software that you may have installed previously. Verify that all files and directories are removed.

4. Reboot your machine.

5. Attach the web-cam *WITHOUT* pre-installing the supplied drivers.

Expected result: The web-cam is recognized, all functionality is enabled, and it works like a charm.

6. Launch Skype and re-configure audio and video settings as appropriate.

Expected Results: Skype recognizes the web cam, video works fine, and it does NOT crash!

7. Enjoy Skype with your new web-cam!

Notes:

You will not have access to the advanced functionality or fancy effects the manufacturers drivers/software supply.

You will get some "default" resolution - perhaps lower than you wanted, though possibly the "best" resolution your system and video card can provide while maintaining some kind of reasonable frame-rate.

I have tested this fix with two different web-cams, and it worked for both:
1. Microsoft LifeCam Cinema
2. Phillips Webcam SPC-1300NC

Comments to developers and end-users:
I suspect that the issue here is not, repeat *NOT* with Skype. Rather I suspect an incompatability between Windows 7 and the webcam software.

Since it is apparent that Windows 7 has webcam support for these later webcams built-in - (My ViviCam 35 was way too old and crummy, and needed drivers) - I suspect that when the updated software is installed the native drivers do not disengage. I don't know if Windows is responsible for that, or the driver installer, but what you end up with is a situation where two different drivers are both active for the same piece of hardware at the same time. And it has been my experience that driver clashes of this kind are the fast-track to hell and a crashed system.

Once you remove the added driver/software, the original native drivers have un-hindered access to the device, and it works like a charm!

What is needed now is for the driver manufacturers and Windows to get their heads together and fix this problem since it really stinks to spend almost a hundred dollars for a top-end web-cam and get the functionality of a $10 web-cam.

Yelling at Skype is not going to help things because their software is working as designed - it's the idiot drivers that are causing all the problems!

What say ye?

Jim

connor.obrien23 commented Monday, Feb 8

I have just recently upgraded to Windows 7 from Vista. Since then I have had major issues using skype. In most cases I can hear the person on the other end, however, they have a very difficult time hearing me and say I keep cutting in and out. I never had any issues before the upgrade. Was wondering if there are any solutions to this problem.

mmetosca commented Tuesday, Feb 9

New PC. Windows 7 64 bit. Skype 4.1 Calls to landlines ring. The other person answers & can't hear me and I still hear ringing. Skype won't hang up. The only way out is ctrl alt delete.

Skype also frequently freezes after it has been on for awhile so that I can't even click on any contacts. Then the OS hangs.

Solutions?

morrisberg commented Monday, Feb 15

I have had problems with Skype 3.8 under XP (microphone level too low) and have had new PC with Win 7 (32 bit) since December. Tried 3.8 (won't install), 4.1 and 4.2 beta. In 4.1/4.2 when I call a landline the other party's voice always breaks up, even though Skype tells me the Internet speed is OK (and I never had this problem before version 4). The Skype call test is always OK except for the first few seconds when the Skype voice breaks up, then it's OK. I am having to forget Skype for overseas calls and the credit I had is now useless. For overseas calls from UK I use the landline and Planet Numbers instead. I don't use a webcam, and have tried closing my browser etc., to no avail. I have various headsets/mikes so the problem is not there. I use Avast antivirus.

There are so many problems being reported - please do not ignore the issue. Something is wrong with Skype 4. At the moment all I can use Skype for is chat and it looks as though my credit will go down the drain.

socratesmaura commented Wednesday, Feb 17

This is a recent development. When receive a call, Skype keeps ringing even when I answer and does not open a video or audio for communications. It just hangs and keeps ringing, the ringing continues even after I forcibly quit Skype. I must restart the computer to go back to normal. I have reinstalled Skype and the issue continues. Windows 7 x64.

thorsten.berends commented Thursday, Feb 18

Windows 7 64bit Home Premium is working well with skype. no problems with the skype version 4.1.0.179.

andrea.thau commented Friday, Feb 19

I receive the following error message when my laptop boots up. What does it mean? Do I have a virus?
Exception EAcess Violation in module Skype.exe at 00088C4E
Access violation at address 00488C4E in module 'skype .exe'. Read address 00000000

nickrno77 commented Saturday, Feb 20

Hi, I have a brand new hp pc with Windows 7 64bit, used 2 audio devices:-

Plantronics Bluetooth Earpiece and Linksys CIT300, they both cut the Audio intermittently, have to reset both devices. When I have video leaves video connected with no sound.

ashley.cocks1 commented Sunday, Feb 21

I have been, for the last couple hours, following forums to try and figure out what the hell is going on with windows 7 and skype - the ONLY way I was able to install skype was to dig up my old hard drive and use the installed progam on it - I tried mozilla, i changed my cashe - I did everything - there is a major problem with skype for windows 7 - and I use linux!

now if anyone can tell me how to figure out my DU@Lphone compatablilty issues it would be very much appreciated..

grspamer commented Wednesday, Feb 24

When I start Skype on my PC(With Windows 7x64) it bugs my hard drive - I opened the Task manager -> Performance -> Resource monitor and on the disk section it shows me that Skype is opened about 100 times. This makes the PC to bug until Skype is closed. I am using the Skype 4.1.0.179. I reinstalled the OS 2 times - same problem. Used different software to search problems in the hard disk - none.
Please show me some kind of solution.

ur5gqf commented Saturday, Feb 27

Hello all. I have win7 on my HP laptop, skype works but incoming video very bad quality like granular or mosaic with big boxes(4.1/4.2).I think this is a problem of VP71 video codec under win7.On my BB under windows XP incoming video much smoothly and qualitative. In technical info of the call i cant see any difference/ I have installed k-lite codec pack

ricardo27101960 commented Sunday, Feb 28

Same as others...I bought yesterday a cordless Phone Philips VOIP 321 in order to use it for Skype phone calls instead of the USB or plug headsets.

However, it does not work on HP Notebooks. I was trying to follow the advcies from several sites (uninstalling Skype and VOIP softwares) but nothing works.
I do agree with one comment, the installation must be simple, not so complicated as it is recommended in the brochures (without contradictions). Just a program that we can "Run" and the hardware with the software are easily connected. Adding also the reply from the someone in October 2009 when Windows 7 was not even released is totally unhelpful, without added value and creating more confusion. Please, review it.

Kind regards

gary.calabrese commented Sunday, Feb 28

Skype 4.1 on my brand new Dell XPS under Windows 7 has been a disaster. No matter what I do (install, uninstall, etc.) the program will not work with any consistency whatsoever. Failures range from no sound, to the program not making any calls and freezing, to the program not starting. I will not use the program anymore because it has wasted so much of my time. FIX IT AND STOP TELLING US IT IS "CERTIFIED". Whatever "certified" means, it is irrelevant because the program simply does not work, "certified" or not!

janhizon commented Monday, Mar 1

New skype 4.2 is no good for windows7... it freezes my computer and keeps ringing that it wont stop till i forcefully shut my computer off. I thought bugs are already fixed.. how come its worst than before?

theb.a.x commented Monday, Mar 1

I have been having problems with windows 7 and skype (the latest version) for about a week and a half now. I did virus scans and worked endlessly to try to come up with a solution. Finally, I think I have a solution. Windows 7 comes with a lot of features that I decided that I wanted disabled when my computer starts up. I wanted to run 60 processes as opposed to 80. What I did was I changed my settings in "msconfig" from my customized start up to normal start up and it changed everything. My picture quality is good, sound is good and the annoying connectivity issues with skype just not working properly (I'm talking about unsent ims and grey circles) has gone away. To anyone who has an hp laptop with windows 64 bit I would suggest that you keep the startup settings on normal. I dont know exactly why this changes things but it does. I know most of us hate long start up times but its not much longer. So that is the trade off: longer start up times over not having the functionality of Skype. You choose.

sr.bonnieboilini commented Monday, Mar 1

I also am on Widows 7 Prof. and Skype is not working correctly. I am using a microcam. All test show that everything is fine...but when I call someone, my voice is choppy, and the person on the other end cannot hear me. I have uninstalled and reinstalled all, as well as have done several things mentioned on this post. Nothing has worked. I am almost ready to give up. Has anyone found an answer??? On my other computer with Vista, all is fine.

theb.a.x commented Monday, Mar 1

Bad news. Changing my back to my default startup settings did not really make a difference. I'm starting to think it has to do with hp....bah fix this please!

abiondi commented Tuesday, Mar 2

I have an issue with Skype 4.2.0.152 and Win seven Home Premium 64-bits in my Dell Studio 1555. At first, I can't answer a call, Skypes hangs. By now, it directly doesn't run. What can I do to fix this? Thanks.

jay_madrid commented Wednesday, Mar 3

I am having similar problems to those mentioned. I have 4.2.0.152 running in Windows 7 32-bit with a Logitech 9000 webcam. I have uninstalled the Logitech driver due to problems and am using the generic MS driver. In options the webcam works. Skype hangs when trying to make a call, the ringing continues until I close the process.

timothy.kibin commented Saturday, Mar 6

I have windows 7, 64 bit. VX3000 camera. All my outbound audio sounds choppy whenever I have video running. None of my contacts can understand me. I have a high bandwith internet connection. Also, I have a problem with Skype crashing/becoming unresponsive when I attempt to make a call. Same problems with Skype 4.2 and 4.1. Obviously, the latest release of Skype on Windows 7 is NOT ready for primetime, to put it kindly.

tomizechsterson commented Saturday, Mar 6

Skype 4.x in Windows 7 x64 just completely mangles the computer, making it impossible to run any programs after trying to answer a call. This is just hilariously pathetic. Learn to code, kids

edrecker commented Sunday, Mar 7

Windows 7, 64bit. Tried 2 different webcams same result black screen, HP Cam even showed that it was compatible with Win7 64bit and Skype. Tried everything in tech support Downloaded Beta 4.2.0.141 same results. Cameras work in all other apps just fine. Doesn't look like Skype and Win7 are good playmates.

count74 commented Sunday, Mar 7

I have three PCs running Windows 7 Home Premium. My main computer running on 64bit, is having no problems. The other two (one pinetrail netbook 32bit and one htpc 64bit) are showing the endless ringtone bug with a Logitech C600 camera attached. I did not test it without the camera, but voice only calls with the camera connected do not work either. Strange thing is, it works with some contacts sometimes and it does not matter if they are running Win7, WinXP or Linux.

emma.chukwu commented Wednesday, Mar 10

I've not been able to use my webcam on skype since i upgraded from vista to windows 7. Whenever i want to activated the webcam, i get the following msg: "cannot access your webcam. Please close down all applications using or showing video." Can anybody help pls!!!

gyreyes commented Monday, Mar 15

PROBLEMS SOLVED!
Have an Acer 3810T with Windows 7 Home Premium. Had the same problems as many where my laptop would freeze and I attributed it to Skype. I reformatted my drive (lost all of the pre-installed Acer applications in the process). Did not help. I uninstalled all applications and reinstalled them one by one, observing fist before installing another application. Still had the freezing. Finally brought my laptop to Acer, they installed the latest BIOS and now, everything works like a charm - including Skype 4.2 (with camera even). Boot up time is under 1 minute. Hope this helps.

theb.a.x commented Monday, Mar 15

Well, it doesn't because why should we "the consumers" have to reformat our computers for one program like skype. I've been reading up on this windows 7 issue and maybe they should come out with a new version for 64 bit too. They have had problems since last year with this issue of crashing, ect. Its bad it needs to be corrected.

theb.a.x commented Tuesday, Mar 16

If flashing the bios is what does the trick you can do that by downloading an update. I flashed my bios for my hp laptop running windows 7 64 bit. I dont know if it will do the trick but skype connected a lot faster after I flashed my bios.

hp has laptop updates here:

http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=4063&lc=en&dlc=en&cc=us&lang=en&product=4041680#

ivan_angelov commented Tuesday, Mar 16

Hi every one,
Have a simple way to use Skype and Windows 7 x64 (or x86) - just install Skype 3.6 . I do this and now I have fine working Skype (audio, video and ets.)

P.S.
I try 3.8 but Skype crash every 20-30 sec. after sign in.

gyreyes commented Thursday, Mar 18

theb.a.x,

It turns out, I did not have to reformat my laptop to get the proper solution. All I should've done was to bring my laptop to Acer, get them to upgrade the BIOS to the latest version - with all my files and software intact - and my problem would've been solved earlier.

gyreyes commented Thursday, Mar 18

theb.a.x,

It turns out, I did not have to reformat my laptop to get the proper solution. All I should've done was to bring my laptop to Acer, get them to upgrade the BIOS to the latest version - with all my files and software intact - and my problem would've been solved earlier. I've been using Skype 4.2 for a few days now without any negative issues at all.

geoff.weir commented Saturday, Mar 20

I have a Dell Studio XPS with W7 Professional 64 bit. I can sign here on this blog, I can sign in on my Dell in XP mode, but when I try and sign in in W7 mode I get an error message saying "your Skype Name and password were not recognized. Please check and try again". I tried to work around this issue by creating a new Skype Account with a new Skype Name (using valid characters only), but I always get an error message saying it contained invalid characters

Why can't I sign in using Windows 7? Is the issue linked to the invalid character issue? I've tried a clean reinstall using Revo to uninstall everything (incl 60 registry keys) but no joy.

valeriaw commented Monday, Mar 22

I have the same problem of Geoff (see above). When trying to sign in it gives me "your Skype Name and password were not recognized. Please check and try again". I also tried to work around this issue by creating a new Skype Account with a new Skype Name (using valid characters only), but I always get an error message saying it contained invalid characters. I have Windows 7 and the Skype 4.2 version downloaded.

I also tried to login to Skype with same username and password in a different computer and it works.

Please help! I spent three hours trying to fix this problem. I've even disabled the Firewall with no avail.

valeriaw commented Monday, Mar 22

I have the same problem of Geoff (see above). When trying to sign in it gives me "your Skype Name and password were not recognized. Please check and try again". I also tried to work around this issue by creating a new Skype Account with a new Skype Name (using valid characters only), but I always get an error message saying it contained invalid characters. I have Windows 7 and the Skype 4.2 version downloaded.

I also tried to login to Skype with same username and password in a different computer and it works.

Please help! I spent three hours trying to fix this problem. I've even disabled the Firewall with no avail.

jagat21 commented Tuesday, Mar 23

Hi, I have Dell Inspiron 14 with windows 7 64-bit using Skype 4.1.0.179
When I receive a notification in Skype Chat with headphones on, all sound gets redirected to my system's onboard speakers, including the Skype notification noise, regardless of my headphones. If this happens frequently enough, my system's sound control will freeze along with Skype and occasionally the shockwave players on my internet browsers.

jagat21 commented Tuesday, Mar 23

I have also upgraded to Skype 4.2.0.152.
Still On my Dell Inspiron 14 with windows 7 64-bit, When I receive a notification in Skype Chat with headphones on, all sound gets redirected to my system's onboard speakers, including the Skype notification noise, regardless of my headphones. If this happens frequently enough, my system's sound control will freeze along with Skype and occasionally the shockwave players on my internet browsers.

Please Help me to solve this problem.

grandmom60 commented Thursday, Mar 25

Nope, this one crashes Windows 7 too. What other options are there out there. I'm tired of trying this one.

louise.ovesen commented Thursday, Mar 25

Im having the same issues. New computer with win 7 64bit. Tried reinstalling Skype 3 times. Now I cant even make calls anymore. It will let me chat, until i make the call. Then it freezes and just keeps on ringing and ringing. I have to force shutdown. If someone calls me then its the same, it wont let me pick up and I have to force shutdown to make it stop. EVEN after logging out of skype it continues to call.

Has someone had any success in this at all?

jtothiii commented Saturday, Mar 27

I'm having similar issues with Windows 7 - I can't make a test call or even change my settings - the app just keeps freezing.

I'm using Dell hardware with a Logictech webcam - is there resolution for this issue? I'm using the latest version available at the time of writing - 4.2.

nezdrav000 commented Wednesday, Mar 31

For all of you that have problem with skype minimization in tray on windows 7, here simple steps what to do:

1. Exit or quit from Skype program.

2. Right click on Skype icon on Desktop or Skype shortcut in Start Menu, and select Properties.

3. Go to Compatibility tab.

4. Under “Compatibility Mode’ section, check and tick the checkbox for "Run this program in compatibility mode for:"

5. In the below drop-down box, select Windows Vista (Service Pack 2).

6. Click OK.

7. Start the Skype program, and now it should minimize to system tray.

Cheers!

nezdrav000 commented Wednesday, Mar 31

For all of you that have problem with skype minimization in tray on windows 7, here simple steps what to do:

1. Exit or quit from Skype program.

2. Right click on Skype icon on Desktop or Skype shortcut in Start Menu, and select Properties.

3. Go to Compatibility tab.

4. Under “Compatibility Mode’ section, check and tick the checkbox for "Run this program in compatibility mode for:"

5. In the below drop-down box, select Windows Vista (Service Pack 2).

6. Click OK.

7. Start the Skype program, and now it should minimize to system tray.

Cheers!

guilherme.dickie commented Wednesday, Mar 31

I think this is the probably the closest I've ever been to flaming... Honestly, the new "improved" features that cannot be turned off are as annoying as Microsoft's MSN's, which caused me to stop using it. I would really like to be able to just minimize skype back to the system tray like before (or notification area as microsoft now calls it...). Having skype take my workspace to show me ifo I don't want to know is driving me insane. Otherwise, skype is a great software. It's really an annoyance, nothing more. But forcing it like this is so in the "microsoft" modus-operandi it's been disappointing.

settinsun commented Friday, Apr 2

Ok Latest is
Running Toshiba qosmio 500 x 64 bit processor on I7intel
Windows 7 premium x64 bit

As previously reported had prblems with my voice sound (microphone) fading in an out ,and some other minor gliches.
Now using updated skype 4.2.0.152 NOW HAVE PERFECT SKYPE RUNNING ....Just make sure you use a plug in microphone & headset dont rely on laptops microphone
Feed back issues from its own speakers
I'm up and going good luck guys .
P.S. I put this in here for those who suspect windows 7 and bit 64 dont work ..it does ....

settinsun commented Friday, Apr 2

Ok Latest is
Running Toshiba qosmio 500 x 64 bit processor on I7intel
Windows 7 premium x64 bit

As previously reported had problems with my voice sound (microphone) fading in an out ,and some other minor gliches.
Now using updated skype 4.2.0.152 NOW HAVE PERFECT SKYPE RUNNING ....Just make sure you use a plug in microphone & headset dont rely on laptops microphone
Feed back issues from its own speakers
I'm up and going good luck guys .
P.S. I put this in here for those who suspect windows 7 and bit 64 dont work ..it does ....

organman4 commented Tuesday, Apr 6

I bought a new quad processor computer with 32 bit Windows 7. It was fine, no problems. I installed Skype 4.1 to hook up with my family in N.Z., and bitterly regret it. Skype would not recognise my microphone, crashes I.E.and will not completely uninstall. I am faced with the prospect of re-formatting the hard drive to get rid of this. Skype in its present form is not compatible with Win7. Install at your peril.

sveta.may commented Saturday, Apr 10

I am having problems with Skype at 64-bit Windows 7. From time to time, my messages do not go away. There appears a moving round icon next to the time of the message. That time freezes and does not change if I send other messages (which don't go away either). At the same time, I have a weird looking Skype icon on my task bar - a regular green spot with a white check mark with a "1" (standing for one message) on the orange background. But unlike its normal appearance, the orange background with a "1" is shifted to the top.

I need to reboot a computer to get rid of the problem. Using Task Manager does not help. Very, very irritating. Happens every day.

rich88668 commented Sunday, Apr 18

I have been using the latest Skype 4.2 and it keep crashing/halt my Windows 7 Enterprise whenever I try to make a phone call using Skype. Where can I find a fix for it? Thanks.

wiffqueen commented Monday, Apr 19

I have the Microsoft LifeCam VX-3000, works great with MSN but is "uncompatible with skype". Was looking forward to this. Not so much now.

wladimirdorta commented Friday, Apr 23

I have the same problem, my acer aspire 5536 with windows 7- 64 bits not only Skype won’t start, also brings down the internet connection, so the only way to connect to the web again is to reboot the wifi internet link connection or restart the computer. Any new driver that I don’t know about can fix this problem? Any answer SKYPE???

kc2sho commented Friday, Apr 23

Running Skype on windows 7 64 bit and whenever i try to receive a call nothing happens when i click answer. If i close the windows that is requesting mt response to the call i hear the incoming ring continuously until I force skype to shutdown or restart the computer. Outgoing calls have the same problem. Cannot complete connection and rings continuously until i force skype to shutdown. Please help I use skype for conducting business.

msskat4 commented Sunday, Apr 25

copied from a much earlier post, i am having same issues. very frustrating.

"I upgraded my Windows Vista to Windows 7 and Skype isn't working. It works for a few minutes and then it stops. It almost "freezes" saying that it's processing my message, but it never does and then I can't get back on Skype once I sign out. Skype comes up but will not connect to caller. When I call it rings but will not respond to caller. Just keeps ringing. I have to go to task manager to force skype to close and stop ringing."

it also affects my dvd/cd drive and my computer's ability to recognize the disc and play it.... sometimes it will play but gets about 8 seconds of choppiness into the previews before it totally freezes and i have to hard shut down the player to correct itself.

it also makes my firefox v5.0 freeze and crash as well and then it can't recover - doesn't allow me to get past pop-up windows to report the crash whether i want to restore tabs or start anew - it just keeps throwing me the same window.

i've uninstalled and reinstalled Skype about 4 times thinking it was something with windows 7 but as soon as it's off my computer everything else goes back to working properly.

what is going on?! where is the fix?!

stigwood commented Wednesday, Apr 28

"APPCRASH" ?
Skype crashed immediately after launching the program.
I asked myself why just now? Since it worked before...
I then remembered that I had installed a new Bluetooth USB dongle to make the system communicate with my new Nokia Bluetooth headset. It is strange that Skype did not crash just after I installed the bluetooth USB dongle but the week after...
I even used the Bluetooth telephone headset to make a Skype call and it worked great.

Anyway, I just wanted to try to do "something" so unplugged the Bluetooth USB dongle and restarted Skype. Voila, Skype runs as nice as it used to!

Next step... I just had to try the Bluetooth again. I have 3 different Bluetooth USB dongles and I connected the X-Micro XBT DG2G. (The one I used when it worked OK).
Skype started perfectly and even found the Bluetooth equipment and suggested to use it. Very good!

The reason for your problem with Skype can be different than mine but try to unplug something that might cause Skype to crash.
Especially caused by communication devices.

Just wanted to share my experience that solved my problem with Skype and hopefully will this help you or somebody out there

Stig

sfurqan_ali commented Wednesday, Apr 28

I am also having the same sound problem. I have Sony Vaio VGN series with windows 7 64-bit using Skype 4.2. When I receive a notification in Skype Chat with headphones on, all sound gets redirected to my system's on board speakers, including the Skype notification noise, regardless of my headphones. This is really annoying for some cases. One of my Friends Dell has also experiencing the same problem.

worldshift commented Saturday, May 1

I have a brand new Dell Inspiron 1545 with Windows Home Premium 64-bit, and I'm having exactly the same problems as many other people with latest version of Skype, eg:

philwhealey commented Friday, Nov 20

Windows 7 running on a Dell Inspiron. Calls can be initiated but cannot be answered. Caller sees connection drop but windows 7 and skype 4.x continues to ring. Only way out is to kill skype with task manager or reboot. Skype sometimes works after reboot, other times not. Solution?

psteiner2356 commented Monday, Nov 23

I'm having same issues as the other users and Windows 7. Skype will work for a few mins and then stop. Only task manager will close out the program. Also, skype will say that I'm signed it and will not even let me log on, even though I'm not connected. Solutions?!

sara.nieuwsma commented Sunday, May 2

I upgraded from Windows Vista to Windows 7. Skype had been working ok but now i realize that i can't hear any alert sounds, i can't hear anything when I call out and the other person can't hear me but i can hear and see them fine. I have a webcame/microphone built into my laptop and have tried everything to get this to work. Both my cam and mic work in windows messenger chat but not on skype. When I go into my sound options in the tools section on skype and select play this sound i get a sound playback error stating that playback was not supported. I have the latest version of skype(4.2.0.163) so i'm not sure what is happening. Someone please help.

amv005 commented Monday, May 3

I downloades Skype yesterday onto a new computer with Windows 7. I call my husband's skype every day and it tranfers to his phone when he is at work. This has worked well always, but now, with the new Skype on Windows 7, the call gets interrupted immediately after my husband answers and the systems says that Skype stopped working but it cannot find the problem. Is this because of some incompatibility with Windows 7? Please help.... I am on the other side of the world from my husband and Skype is the best way for us to stay connected!!

geoff.weir commented Saturday, May 15

Well I've just installed Skype Version 5.0.0.105, and I still can't sign in. I've still got the same problem I reported on 20th March ie
"I have a Dell Studio XPS with W7 Professional 64 bit. I can sign here on this blog, I can sign in on my Dell in XP mode, but when I try and sign in in W7 mode I get an error message saying "your Skype Name and password were not recognized. Please check and try again". I tried to work around this issue by creating a new Skype Account with a new Skype Name (using valid characters only), but I always get an error message saying it contained invalid characters
Why can't I sign in using Windows 7? Is the issue linked to the invalid character issue? I've tried a clean reinstall using Revo to uninstall everything (incl 60 registry keys) but no joy."
Am I the only person with this problem? Skype suppport couldn't provide an answer, even though I sent them a log file.

rangergary commented Wednesday, May 19

I couldn't get Skype to close out using Win 7; went to tools/advanced options and cleared option for keeping signed in and that solved the problem.

richardhartley2 commented Tuesday, Jun 22

I can't vouch for Windows 7, but Skype 4.2.0.169 is NOT compatible with Vista. During skypeout phone calls I'm getting an access violation read of address skype.exe error that other posters have complained about. When this occurs Skype goes gray and appears to crash but the phone calls are still connected. Audio quality has not improved, calls are choppy and with lots of echo and about the same number of dropped calls as before. Still waiting for newer versions for my Linux box. Linux is still on version 2 beta but it's much more stable.

richardhartley2 commented Tuesday, Jun 22

Additionally, Skype 4 frequently crashes explorer when trying to load at Vista boot up. I have to wait 5 or 10 minutes after turning on my laptop and then start Skype manually.

jbritko commented Thursday, Jun 24

I have to join the group of people having problems with Skype 4.2 on Win 7 64bit.

I have Dell Studio 1747 with Win 7 Home Premium 64. Skype starts OK and then after few minutes stops working. Messages can't be sent (it can be closed normally however) and if it's left running for few more minutes it freezes completely and has to be terminated using task manager. What's worse, it messes up sounds. After Skype is closed or terminated I can't use any app that uses sound (eg. Winamp) otherwise the app freezes too. Even the sound settings in control panel. System sounds don't work either. The only cure is to reboot and then not starting Skype.

davidparks21 commented Thursday, Jun 24

I'm running an alienware Win 7 64bit, same problem as jbritko describes, messages fail to go through the UI just stops responding to anything, and I have to reboot all the time just to use skype for a little while.

I also tried the beta version, same problems. I sure wish skype was more responsive to user problems, they've always hid behind a wall of "we don't want to see, hear from, or know our users"

Maybe it is time to make the leap, give up the skype number and get on to google.

erab81 commented Sunday, Jun 27

skype and windows 7 64bit don't work...it get connection errors, and the same exact setup works on my 3sbit laptop with trillian, but not on my 64 bit system...

skype will be up and running, and i'll send a message, and i'll get that circular hour glass, and it won't send

erab81 commented Sunday, Jun 27

oh yeah, and i'll quit skype from the task bar, but it won't close out in windows task manager, and to reload skype, i need to go into the task manager to close out skype

zk-trader commented Friday, Jul 9

I have downloaded skype 4.2 latest version and I have windows 7 on my desktop computer. My skype calls drop very often. I unistalled and installed it again but no improvement. Skype is working fine in my laptop which has windowsxp. Any suggestion or comment? thank you

mehmet.ali.tan commented Sunday, Jul 11

Skype ( 4.2.0.169) on Windows 7 has problem with sound if Logitech Webcam (perhaps other external sound devices as well) has been already plugged before Skype starts. This cannot be corrected without restarting the system. The system doesn't play anymore before the system is restarted. Please help.
Windows 7 64 bit, AMD Turon, Conexant AC-link Audio.

sambyron commented Saturday, Jul 17

I love Skype and have used all over the world since the beginning. It boggles my mind how you Skype folks could take such a great product and make it so small so unfriendly. Now comes Windows 7 and we can't even use the great 3.8 and prior.
For heavens sake don't you know when you have a good thing.
WE DO!
PLEASE FIX IT!!!!!!!!!!!!!!

sambyron commented Saturday, Jul 17

I make a comment THE FIRST time ever and now you say I have made too many comments.

stefaan_colson commented Tuesday, Jul 20

Skype 4.2 also here not working in Windows 7 (64 bit). Starts and shows the icon in the taskbar, but refuses to open a window, also refuses to close (I have to stop the process) and it does not accept incoming messages. It worked however in the passed, so I suppose some incompatibility with another program or with a Windows update. I can open Skype without problem from virtual XP within Windows 7 and from another PC with Vista using the same connection.

jamerzle commented Thursday, Jul 22

EXACT SAME PROBLEM AS JBRITKO
STILL YET TO FIND A SOLUTION
IVE GOT A DELL ADAMO RUNNING WIN 7 64 BIT

"After Skype is closed or terminated I can't use any app that uses sound (eg. itunes) otherwise the app freezes too. Even the sound settings in control panel. System sounds don't work either. The only cure is to reboot and then not starting Skype."

kb6hoh commented Tuesday, Jul 27

Windows 7 Ultimate 32bit, Clone Desktop, Intel Core2Duo 2.53ghz, 4gb RAM, Realtek High Def Audio, Skype ver 4.2.0.169.

Skype will work for about the first 2 to 3minutes and then goes away completely.
Sometimes restarting Skype works or will have to do a FULL Reboot of the system.
It works just fine on my WinXPpro system. I'm so Fed up with this if Skype doesn't do something soon to fix this im going to JUNK it.

kb6hoh commented Tuesday, Jul 27

I should have said its the Mic Audio that goes away! and not the whole program. I can still receive. Even changed out the Headset w/ Boom Mic.

oleshkamiron commented Thursday, Aug 5

I have a Dell Studio / Windows 7 / Skype 4.2.0.169
Skype can not connect to the integrated webcam, while I do not have the same problem with Yahoo Messenger
Please help!

karoldouglas commented Friday, Sep 3

How do I get the icon on the taskbar to be SMALLER? I don't want the wide Skype tab even when I've closed Skype. Windows 7 SUCKS! *sorry for the childishness but I'm so frustrated!I can't find where on skype to ask it to delete from the taskbar. I will uninstall I guess. I hoped someone would have answered erab81 by now!

victorsaunders commented Thursday, Oct 21

21 October 2010. Skype 5.xxxx, and windows 7. Problem, sound from mic starts bad and fades away after a few minutes. Is there a cure?

madman_bryon commented Tuesday, Oct 26

I just installed Skype 5.0.0.152 and have noticed that in windows 7 sound mixer that there are two entries for skype. Whats up with that? Also when placing the test call, although my set up indicated that my recording was fine, (green bar about halfway full on voice) I could barely hear the recording it made when played back. Is this common place?

madman_bryon commented Tuesday, Oct 26

karoldouglas: Dont delete it, open the options from the tools menu, then open the advanced section at the bottom, and uncheck keep Skype in the taskbar, while I'm loged in. Then when you close the main window with the red X, it closes to the system tray in windows 7. Still running but no longer on the taskbar. To open it again, hover the system tray arrow, and then double click the Skype Green Checkmark

vh.wilson commented Saturday, Oct 30

Maybe I was just lucky but, to add a positive note to this discussion, I just recently bought a new hp 6550 stationary pc on which windows 7 and skype 5.0 were both pre-installed. In addition I bought the cheapest speakers I could find and a cheap webcam with built in microphone which clips onto my screen. Never used skype before; no previous experience of windows 7 - but skype works just fine! Good sound, good picture, no problems at all.

hjoysw commented Sunday, Nov 7

I have Windows 7 and skype 4.2 that came preinstalled and i can see and hear people when they call, but they can't see or hear me. Nothing I try to fix the problem seems to work. Any advice?

ceasarntu commented Wednesday, Nov 10

hello everyone,i am a bit of a novice but i felt the need to share.i started having this crashing, and endless ringing precipitating the crashing problem in late September.i had win7 from the beginning and there was never any problem.at the time the latest version of skype was the 4.2.upgrading to the 5.0 didn't solve the problem.on finding this forum and seeing that i was not the only one going through this,i felt i had the duty to share what i have learned from coming to you.on reading the comment by jharris1993,his solution seemed to speak the closest to my issues.on unplugging my logitech communicate deluxe,i proceeded to uninstall the drivers and software.i then made sure that i set the skype to sign in anytime i reboot.then i rebooted,and after the process was complete,i plugged in my camera.on recognising the hardware,my computer prompted me to download the software and drivers;i canceled that request and opened skype instead.so far,that seems to have done the trick.for you tech experts out there ,maybe there is some compatibility problem with the driver updates and 7; which then mucks up the compatibility with skype.i don't know how you would put it,but i am sure that with all of you investigating together,as i have observed,you will come up with a solution.for the mean time,i am back on skype.my gratitude!

cheers!
ceasarntu.

wytazxotox commented Tuesday, Nov 30

Hi everyone especially skype developers.
As i am mostly addressing them. I have been using from 2-5 skype versions.
I have tried skype 4.x and now i can use on my win7 x64 skype version 5.x and i am really disapointed to use this UI ( 4.x and 5.x versions). It is not user friendly at all. It makes things even complex. I want the 3.x user interface. I am used to it. Since i use skype for many years up to now. I think the option to change UI or use the old UI would be best. But it could be even better to revive version 3.8 on win7 operating systems. 3.8 skype version is the best from all of them. It works as it is supposed to and you can do everything easy not thinking "how to find this? and this? damn can't change this. Can't do this and another. I want that and not THIS". 3.8 skype UI brought everyone what is easy and clear not as 4.x or 5.x skype versions.

malarwen commented Saturday, Mar 19

Skype will not simply start with windows 7. It was working ok with the previous version, but now i was forced to update and it's not working at all. I unistalled, reinstalled, rebooted, tried every trick they recommend online. I'm sorry to tell you this skype....skype is NOT compatible with windows 7

rhonda.dorrbecker commented Sunday, Mar 20

can someone help me out with a no sound issue? windows 7 speakers work with games & stuff. Not on mute...any help appreciated. thanks

namasteesanthosh commented Thursday, Mar 31

Skype is making my Windows 7 OS crash ..... When i login to skype messenger it makes some funny sound tic ttic tic every 6 sec .. then it crashes .. It happens only when i start skype ...... i