Skype Garage

klwoon1980 commented Friday, Sep 4

Hi, I just upgrade to 4.1.0.166, when signing in it shows "disk i/o error....", please advice, thank you.

darrells commented Friday, Sep 4

I'm a bit disappointed the accessibility issues were too small to mention in the actual blog post. I'm glad the entire list of fixed issues was included though. Accessibility is important my friends. Thank you.

darrells commented Friday, Sep 4

BTW, I'll be interested in seeing if some dialpad keyboard issues were resolved but not included on the list.

darrells commented Friday, Sep 4

My apologies for "disappointed" comment. I thought this was someone else's blog about Skype rather than a blog posted by you folks at Skype. Sorry 'bout that.

The accessibility enhancements are definitely appreciated and needed. Please keep them coming.

angela.howe3 commented Friday, Sep 4

hi your so called hotfix stopped my webcam from working, it say it is not streaming in the correct format, it was working fine this morning till i downloaded the upgrade, now i cant chat to my family in england, please try and fix this problem asap, others are having problems as well.......

jones.martin commented Friday, Sep 4

hmm, sorry, but this does not seem to have solved the video issue. the freeze now just takes longer to occur! Anyone else having this problem?

esuurmaa commented Friday, Sep 4

Video freezing problem not fixed

rasasasafat commented Sunday, Sep 6

Video freesing with logitech quickcams not fixed.. Could be it takes 2-3 mins instead of 30 secs before it occur..

bzooboy commented Sunday, Sep 6

I have 2 vista machines (desktop and laptop) both have the same issues with poor quality sound and video making skype unusable. until mid august we had no issues with either machine other than the occasional drop out which I put down to bandwidth issues rather than skype issues. the really frustrating thing was the two hours I spent working on the problem today which was followed by a succesful call to Austria which was then truncated by a recurrance of the problem. get your act together guys and sort this asap

bzooboy commented Sunday, Sep 6

update to post above - I have applied the hotfix to my laptop but still have the same issues no time to waste o desktop at the moment

bzooboy commented Sunday, Sep 6

update to post above - I have applied the hotfix to my laptop but still have the same issues no time to waste on desktop at the moment

baloney.com commented Monday, Sep 7

Previously using 4.0.x version with Trackercam as the driver for my DV camera. Upgraded to 4.1 and outbound video would freeze. Regression fixed the problem.

Applied this patch. Used direct DV interface instead of Trackercam. Much improved video but outbound video would still freeze after 1-3 minutes. Regression fixed the problem. When everything was working, the experience was enhanced, but the freeze still happened.

mariastanislas commented Tuesday, Sep 15

I was previously using skype version 4.0 with no problems when recently the video would freeze on a call. I upgraded to 4.i and the problem still remains.

farinel71 commented Thursday, Sep 17

Il mio problema è che non ci si vede contemporaneamente come fare? La versione 4.1 non ha l'opzione Enable skype video.

lllallla5 commented Friday, Sep 25

when the new version is schedule to be release with all the anti spam goodies?

mark.broz commented Friday, Sep 25

Hey guys, video calls worked fine until about a week ago. I could screen share, talk, do everything, now it is crashing on a new dell laptop (purchased september 4th) that it worked fine on. I have a logitech cam like some other users, i just dont get why it went from working to not working...

marty398 commented Tuesday, Sep 29

Video freezes with my MS LifeCam VX-3000. Skype 4.1.0.166.

Windows XP Home SP3, Celeron 2.93 GHz, 1GB RAM

janmarbol commented Wednesday, Sep 30

downloaded it, tried to upgrade, error 1603, then tried to uninstall, won't let me uninstall, error 1603, then i used a better uninstaller, STILL error 1603.. now I tried to download it, error 1603... then i tried to download your fix #2 from 2007, error 1603... NOW I found your Sept 09 fix #3... ERROR 1603!!!!!!! this is a BUNCH OF BALONEY!

janmarbol commented Wednesday, Sep 30

thank goodness I never put any money into it - it drops calls (the few times I made them) and has all kinds of glitches. Bye, SKYPE

janmarbol commented Wednesday, Sep 30

PIECE of crap- your stupid program ruined my camera too now! I cannot use my camera and it won't even let me uninstall my camera and reinstall it, let alone SKYPE- your company is extremely irresponsible for adding people's programs to your crappy program without one's knowledge, that does NOT work, no matter what update you have.

I WILL blog about this so NO ONE adds SKYPE! I am still in the process of fixing programs in my computer because of your irresponsibility and your greed for taking over people's computer programs.

fubbles1 commented Saturday, Oct 3

This version does not allow the use of video!

Pretty useless update cuz the last version was fine

ajitadriana commented Sunday, Oct 4

Video freezes after 30 secs
Using Intel USB Video Camera III
Skype used to work beautifully in 3.xx version. Really disappointed with this.

soubirose commented Thursday, Oct 8

so just wonder...
downgrading the version will work perfect for video problem?

I always get "unknown error" for video setting option. hope that old version will fix my problem.

freecallhome1 commented Thursday, Oct 8

Having the same problem with the video freezing, each time right at the 30 second mark. Using two different cameras, one a logitech and the other built into a mini HP 2133 so i don't think it is a camera problem. Audio is great, clear and no delay.

tony.nonte commented Saturday, Oct 10

Yea, My family and I just starting using Skype 4.1.0.166, and all of us are having problems with it freezing the video. Takes about 30sec or so to freeze then it freezes frequently thereafter. My brother and I went back to 3.8, and it DOES NOT freeze there, but the video delay and quality is bad. Any ideas when a new version will be out, OR what version can we go to, to get better quality but eliminate the Freeze??

garyblissett commented Sunday, Oct 18

Really disappointed with this freezing issue. Skype used to be the most reliable. Now looking for alternatives.

stefanolson commented Saturday, Oct 24

I have the same problem with the "unknown error" when trying to display video. Downgraded back to 4.0 and it works fine.

stefanolson commented Saturday, Oct 24

I have the same problem with the "unknown error" when trying to display video. Downgraded back to 4.0 and it works fine.

casoli1 commented Saturday, Oct 24

Does not work with windows 7. Skype comes up but will not connect to caller. When I call it rings but will not respond to caller. Just keeps ringing. I have to go to task manager to force skype to close and stop ringing.

casoli1 commented Saturday, Oct 24

Does not work with windows 7. Skype comes up but will not connect to caller. When I call it rings but will not respond to caller. Just keeps ringing. I have to go to task manager to force skype to close and stop ringing.

azfarsaeed-tsg commented Monday, Oct 26

I have same issue as casoli1. On windows 7, skype just rings and rings and call does not connect. When someone calls me, i am unable to accept calls. When I click answer button, nothing happens and it just rings. Even if i quit skype, it keeps ringing until i kill skype.exe from task manager.

lattinaa commented Friday, Oct 30

My daughter and I have been on Skype for several years. I have Skype 4.1.0.179. Is there ANY WAY to remove the "conversations" tab? My daughter still has 3.5 on her PC for her phone, but I cannot seem to find a way to get it again for my PC. I have unchecked automatic updates so if I do get it, it won't reload this new one again. I just want a plain phone the way I had before. The conversations tab seems to replicate the history list. Any chance of a simple, plain phone interface again?

babels_pleb commented Thursday, Nov 5

brand new computer, not windows 7 - fatal error 1603 over and over again

reggiles commented Tuesday, Nov 10

Windows 7 Installs a driver on it's own for Logitech Wireless Internet Handset but the contact list is not available so I installed the Vista driver and it complained because 1 driver was already accessing it .. then I tried uninstalling the Windows 7 driver to no avail ... In wWindows Xp if I boot up with Windows Messenger running the contact list is not available (disconnected) .... I've tried contactind Logitech ... Skype .... MSN ... Microsoft about it and everyone sends me to the other for a solution ... feels like I'm doing the line dance from Little Whorehouse In Texas

reggiles commented Tuesday, Nov 10

Update ... Logitech Cordless Internet Handset in Windows 7 .... If i disable the windows driver in device manager and set skype not to launch at boot then restart windows ... then start Logetech Cordless Handset software after Windows 7 restarts which launches Skype .... then re-enable the drivers for Logitech Cordless Internet Handset in device manager .... IT WORKS ..... just don't launch Windows Messenger ot you are back to square 1 ... disabling/re-enabling the drivers in the device manager will have to be done before every reboot

dpelliott1947 commented Monday, Nov 16

I have a message in my Windows 7 action centre which says address a problem with Skype add-on for Internet Explorer, please go to Skype Technologies website for information. Well here I am, and I'm asked to download Skype build 4.1.0.166. But I am already using build 4.1.0.179..??

dpelliott1947 commented Monday, Nov 16

I have a message in my Windows 7 action centre which says address a problem with Skype add-on for Internet Explorer, please go to Skype Technologies website for information. Well here I am, and I'm asked to download Skype build 4.1.0.166. But I am already using build 4.1.0.179..??

daddymonster1 commented Monday, Nov 16

I am having the same problem as this guy.
I have a message in my Windows 7 action centre which says address a problem with Skype add-on for Internet Explorer, please go to Skype Technologies website for information. Well here I am, and I'm asked to download Skype build 4.1.0.166. But I am already using build 4.1.0.179..??

daddymonster1 commented Monday, Nov 16

I am having the same problem as this guy.
I have a message in my Windows 7 action centre which says address a problem with Skype add-on for Internet Explorer, please go to Skype Technologies website for information. Well here I am, and I'm asked to download Skype build 4.1.0.166. But I am already using build 4.1.0.179..??

aphmd1 commented Tuesday, Nov 17

Same problem: Windows 7 action center sends me here, and I have build 4.1.0.179...

khayb55 commented Wednesday, Nov 18

I am getting the same message on Windows 7 as dpelliott1947, daddymonster1, and aphmd1. I hesitate to download ANYTHING even though Windows 7 brings me to this page, given the problems I am reading about above. But I can't have Skype shutting down my Windows Internet Explorer on a regular basis either. My daughter is going overseas in 2 months, and Skype will be my only visual contact with her for 4 months -- so I need Skype and my Internet Explorer to work without a glitch. What's the fix, guys? I have yet to see a solution for any of us!

pobox14344 commented Thursday, Nov 19

The posts immediately above keep syaing that they hae v 4.1.0.179. But the download page tells me that this is 4.1.32.179. In view of the widespread problems with Windows 7 systems, Skype should discontinue presenting us with a demand-page saying to upgrade now. Take that out of our way, fix your "issues," and then we will be happy to upgrade. Until then, I am staying with v4.1.32.166.

Skype, with all due respect, what are you all doing?

pobox14344 commented Thursday, Nov 19

The posts immediately above keep syaing that they hae v 4.1.0.179. But the download page tells me that this is 4.1.32.179. In view of the widespread problems with Windows 7 systems, Skype should discontinue presenting us with a demand-page saying to upgrade now. Take that out of our way, fix your "issues," and then we will be happy to upgrade. Until then, I am staying with v4.1.32.166.

Skype, with all due respect, what are you all doing?

aribowobambang commented Thursday, Nov 19

Not just on Windows 7. I tried to upgrade skype 4.0 to 4.1 on my XP laptop. It comes with fatal error 1603 too. I tried to use manual update, and when I installed it same thing happened. But I think I'm a little bit lucky, because I still have my older version. So, Mr. Skype Developer, please fix that bug before people leave you for good.

cparod commented Friday, Nov 20

Please allow to disable Conversations tab.
I use Skype on multiple computers, and because it does Skype does not know that I've already read the messages on a separate computer, it doesn't scroll the chat window, or mark the conversation as read.
So I have to click on that tab and open the conversation and scroll down, and waste time and enjoyment of my life.

=)

Otherwise, I'm pleased. Also, for Skype on Mac, please allow to delete message history for only selected threads/conversations.

patrickdickey_52761 commented Saturday, Nov 21

For Latinaaa and caprod, if you go into "View" (menu on the main window) and click on Compact View, then it will look like the older 3.5 version.

I'm also on 4.1.0.179, and when I attempted to install the latest version (Windows 7) I received an error. I'm re-downloading it right now, and will try it again.

mohamed.ashaif commented Saturday, Nov 21

everytime i download it.once i turn off my computer and turn it back on it says there is a problem with the computer. so i press automatic fix and fixes it and once i see what changes its done i dont see skype no more. i tried it 3 times and i have the lates version windows 7 id like 2 no y is skype acting like this

mohamed.ashaif commented Saturday, Nov 21

everytime i download it.once i turn off my computer and turn it back on it says there is a problem with the computer. so i press automatic fix and fixes it and once i see what changes its done i dont see skype no more. i tried it 3 times and i have the lates version windows 7 id like 2 no y is skype acting like this

mohamed.ashaif commented Saturday, Nov 21

everytime i download it.once i turn off my computer and turn it back on it says there is a problem with the computer. so i press automatic fix and fixes it and once i see what changes its done i dont see skype no more. i tried it 3 times and i have the lates version windows 7 id like 2 no y is skype acting like this

mohamed.ashaif commented Saturday, Nov 21

everytime i download it.once i turn off my computer and turn it back on it says there is a problem with the computer. so i press automatic fix and fixes it and once i see what changes its done i dont see skype no more. i tried it 3 times and i have the lates version windows 7 id like 2 no y is skype acting like this

tellaflex commented Monday, Nov 23

skype is di best ever i love it give thanks for the people who made skype

helen-blake1 commented Monday, Nov 23

im also havingproblems with skype add ons .. in on windows 7 home edition ... unable to find solution

cdguider commented Tuesday, Nov 24

Ebay Owns Skype now, They just sold alot of it. Windows 7 action center gave me this message, this is after the update, I was also running 64 Bit IE when the error was given, Does Skype plan on releasing Skype for x64 Windows 7?

cdguider commented Tuesday, Nov 24

Address a problem with Skype add-on for Internet Explorer
Skype add-on for Internet Explorer has stopped working properly.

Skype Technologies SA is aware of this problem and working as quickly as possible to make a solution available.

deepuvarma commented Tuesday, Nov 24

Just now I have updated my skype version now its 4.1.0.179 ,
I am facing a major problem , that I am not able to see the IMS when anybody send to me even its giving the signal that new IM came but I am not able to see

Can you help me by fixing this one

nirefairies commented Sunday, Nov 29

Skype add-on for internet explorer has stopped working properly. What shall we do?
Thank you

kari.vahaaho commented Sunday, Nov 29

Using Windows 7 64 bit, Quad Core Q9400, 4 Gig Ram, ATI HD4350 Video. Skype version 4.1. The video freezes constantly on my end - works OK with the XP machine in the house. Had similar issues with Vist 64 bit - but not nearly as bad on the freezing. Windows 7 freezes almost immediately. Call coming from the other end is completely uninterupted - it is fine.

oleego commented Tuesday, Dec 1

I got the same problem but found a solution for the time.
You can turn off the Skype-AddOn for the Internet-Explorer.
Just open Internet-Explorer, go to Extras -> Add-Ons and deactivate the Skype-AddOn.
I hope this helps you.

gaetanlondon commented Wednesday, Dec 2

using windows 7 64 on this machine and 32 on desktop.
Never encountered problem until yesterday. Call connects and within seconds a window appears and says "Skype has stopped working".
I have tried to uninstall, reboot, install... to no avail.
I have suspended the firewall and the antivirus... to no avail.
This is now happening on both machines (32 & 64 both windows 7)
What's the next step?

russellw.moore commented Saturday, Dec 5

Goodluck I.T. managment

ideatorskype commented Tuesday, Dec 8

What are VC.exe and skypeVCM.exe they appear at the top of my Skype screen.

olena.koshman commented Friday, Dec 11

Internet explorer cannot work properly- shows mistake every 15 min because of skype. could not find mistake on the list

raemo101 commented Monday, Dec 14

Same as khayb55 says:
'I am getting the same message on Windows 7 as dpelliott1947, daddymonster1, and aphmd1. I hesitate to download ANYTHING even though Windows 7 brings me to this page, given the problems I am reading about above. But I can't have Skype shutting down my Windows Internet Explorer on a regular basis either'

Skype has been great in the past, is it worth hanging around in the hopes it will be great again????

loven31 commented Tuesday, Dec 15

I actually stopped using Skype for this very reason. I got fed up with the constant hangs with Internet Explorer. Upon upgrading to Windows 7 I decided to give it another go and even after specifically requesting the add-on for IE NOT to be installed..BUT..it miraculously found itself enabled on my system once again and the hangs have started again. I will not be downloading any 'fix' for this because god only knows what sneeky extra little toolbar or add-ons you will include in it. I was very happy with Skype in its earlier, more basic form, but have become increasingly displeased with each successive upgrade and will now consider removing it from my system again to stop these conflicts it causes

lankie101 commented Tuesday, Dec 15

i really want do REMOVE the addon for skype for internet explorer it keeps STOP WORKING!!! every working day (from 9 to 5) i get it like 10x , very annoying fix this

lankie101 commented Tuesday, Dec 15

loven31 , i tottaly AGREE! More people will

lankie101 commented Wednesday, Dec 16

start > control panel > unistall a program > unistall > Skype (toolbar addon or what ever its called, not SKYPE but the other one) After i removed this i did NOT got any errors anymore.

john.mack.58 commented Thursday, Dec 17

Skype add-on for Internet Explorer has stopped working properly. (Win 7 Ultimate)

Skype Technologies SA is aware of this problem and working as quickly as possible to make a solution available.

Click to go online to the Skype Technologies SA website for more information and support options

and it brings me to this page and no help.

mariejose.dejong commented Sunday, Dec 20

Same problems with skype 4.1.0.179/win 7/IE8
Does it really helps to remove Skype Webfeatures, what does it do?

john.galle commented Tuesday, Dec 22

I also have the same problems with Skype 4.1.0.179/Windows7-32bit/IE8 using a Logitech Pro 9000 Webcam...cannot a call in any shape or form. Additionally, the test call feature hangs...no answer and the ringer does not stop after I end the call. My computer recognizes there is a problem with the Skype add-on and tells me that Skype is working on it. From the other posts, the fix does not appear to be high on Skype's priorities...people started reporting this problem at least 2 months ago.

Feedback from Skype on their progress would be VERY helpful. As it stands, I am not so sure the problem is being worked at all.

allenayers commented Thursday, Dec 24

I have an HP HDX 18 laptop and I was using version 4.0 for Skype. Al was well until I installed the Vista SP2 update. After the install my insternal webcam would no longer work with Skype. I tried different webcam driver versions and another webcam and no luck. I know the webcam is working because I can see is working through the video options within the Skype program but when I place a call and connect home I see them but they can't see me - the video neveer comes up just sits there spinning trying to start. I've upgraded and downgraded the Skype program and nothing seems to help. Tomorrow is Christams morning and I'm thousands of miles from my family and this is how I am able to see and communicate with them. Thanks for the Christmas present!!

allenayers commented Thursday, Dec 24

I have an HP HDX 18 laptop and I was using version 4.0 for Skype. Al was well until I installed the Vista SP2 update. After the install my insternal webcam would no longer work with Skype. I tried different webcam driver versions and another webcam and no luck. I know the webcam is working because I can see is working through the video options within the Skype program but when I place a call and connect home I see them but they can't see me - the video neveer comes up just sits there spinning trying to start. I've upgraded and downgraded the Skype program and nothing seems to help. Tomorrow is Christams morning and I'm thousands of miles from my family and this is how I am able to see and communicate with them. Thanks for the Christmas present!!

allenayers commented Thursday, Dec 24

I have an HP HDX 18 laptop and I was using version 4.0 for Skype. Al was well until I installed the Vista SP2 update. After the install my insternal webcam would no longer work with Skype. I tried different webcam driver versions and another webcam and no luck. I know the webcam is working because I can see is working through the video options within the Skype program but when I place a call and connect home I see them but they can't see me - the video neveer comes up just sits there spinning trying to start. I've upgraded and downgraded the Skype program and nothing seems to help. Tomorrow is Christams morning and I'm thousands of miles from my family and this is how I am able to see and communicate with them. Thanks for the Christmas present!!

allenayers commented Thursday, Dec 24

I have an HP HDX 18 laptop and I was using version 4.0 for Skype. Al was well until I installed the Vista SP2 update. After the install my insternal webcam would no longer work with Skype. I tried different webcam driver versions and another webcam and no luck. I know the webcam is working because I can see is working through the video options within the Skype program but when I place a call and connect home I see them but they can't see me - the video neveer comes up just sits there spinning trying to start. I've upgraded and downgraded the Skype program and nothing seems to help. Tomorrow is Christams morning and I'm thousands of miles from my family and this is how I am able to see and communicate with them. Thanks for the Christmas present!!

allenayers commented Thursday, Dec 24

I have an HP HDX 18 laptop and I was using version 4.0 for Skype. Al was well until I installed the Vista SP2 update. After the install my insternal webcam would no longer work with Skype. I tried different webcam driver versions and another webcam and no luck. I know the webcam is working because I can see is working through the video options within the Skype program but when I place a call and connect home I see them but they can't see me - the video neveer comes up just sits there spinning trying to start. I've upgraded and downgraded the Skype program and nothing seems to help. Tomorrow is Christams morning and I'm thousands of miles from my family and this is how I am able to see and communicate with them. Thanks for the Christmas present!!

allenayers commented Thursday, Dec 24

I have an HP HDX 18 laptop and I was using version 4.0 for Skype. Al was well until I installed the Vista SP2 update. After the install my insternal webcam would no longer work with Skype. I tried different webcam driver versions and another webcam and no luck. I know the webcam is working because I can see is working through the video options within the Skype program but when I place a call and connect home I see them but they can't see me - the video neveer comes up just sits there spinning trying to start. I've upgraded and downgraded the Skype program and nothing seems to help. Tomorrow is Christams morning and I'm thousands of miles from my family and this is how I am able to see and communicate with them. Thanks for the Christmas present!!

miryamd commented Tuesday, Dec 29

Hi,
I'm running 4.1.0.179 and having a few minor problems. First, I'm no longer able to see when contacts were last on Skype. That feature helped deal with my other main problem, which is that for some reason some of my contacts are not showing up as online, even though they are in fact on Skype. I'm actually IM'ing with one person right now, and she's still not showing up as on Skype in my contact list - and I don't show up as online in hers, either. This is becoming a real problem because we're missing meetings. Please advise! Thanks.

timberusa1 commented Wednesday, Dec 30

HI
I HAVE BEEN USING SKYPE FOR YEARS. I CHAT WITH SOME GUYS AND USE THE VIDEO,[I DONT HAVE A WEBCAM]. I AM USING VERSION 4.0.0.226

THE OTHER DAY I UPGRADED TO THE LATEST VERSION 4.1--- .AFTER INSTALL, I COULD NO LONGER SEE MY FRIENDS WEBCAM, JUST A BLACK SCREEN. ALSO HAPPENED WITH ANOTHER GUY, ONLY SAW THE GREEN SCREEN THAT USUALLY APPEARS BEFORE THE WEBCAM STARTS TO DISPLAY.

I DECIDED TO ROLL BACK TO VERSION 4.0 NOW I CAN SEE THE 2 GUYS ON THEIR WEBCAMS AGAIN. WHATS UP WITH THE NEW VERSION???????????????????????

ggamota commented Wednesday, Dec 30

My problem with Skype occurred when I switched to Windows 7. The audio is bad with lots of echos.
Anybody elese have this problem?

Ps On another machine which has XP no problem with audio.

michael.terence.clayson commented Wednesday, Dec 30

Every time I boot up there is a message from Skype to log in as administrater for extras,I am the admin.how do I clear it ? Ideas please..............

refcol2006 commented Thursday, Dec 31

I am running the new skype beta version and its causing problems with internet explorer constantly closing any news of a bug fix

baltasp commented Sunday, Jan 3

I have installed Windows 7 Ultimate 3 days ago and since then Skype is freezing my Internet Explorer and making me lose everything I am doing at that moment.

I have removed and Re-installed it twice and also I installed the fix you have but still freezing

Win 7 solution center is giving me this message

Address a problem with Skype add-on for Internet Explorer
Skype add-on for Internet Explorer has stopped working properly.
Skype Technologies SA is aware of this problem and working as quickly as possible to make a solution available.
Click to go online to the Skype Technologies SA website for more information and support options

Please help me to fix it. If it continue I will have no chice but remove the Skype untl a solution is found. My email is baltasp@yahoo.com

Regards
Paul Baltas

baltasp commented Monday, Jan 4

Further to my message, I have notice that the I explorer freezes only when a contact comes online and goes off line

Hopefully the technical teal will be able to send a fix
Paul

baltasp commented Monday, Jan 4

Further testing and monitoring has proved that the I explorer freezes only when a contact comes online and goes off line. The sound for the incoming and outgoing contact has no effect in the freezing.

I have disable the incoming and outgoing windows and my explorer no longer freeze, however I love having the notices and hopefully the problem will be fixed soon
Paul

natsirt011 commented Thursday, Jan 7

hi, i have been using skype for a few weeks on windows 7. I always sign in when i turn my computer on, and now whenever im on internet explorer, a message comes up that internet exporer has stopped working, then i view the system message and it says that the problem is due to a Skype add-on. Help with this problem please.

natsirt011 commented Thursday, Jan 7

hi, i have been using skype for a few weeks on windows 7. I always sign in when i turn my computer on, and now whenever im on internet explorer, a message comes up that internet exporer has stopped working, then i view the system message and it says that the problem is due to a Skype add-on. Help with this problem please.

hforouz commented Thursday, Jan 7

Hi, I have been using skype for a few months on windows 7. Now whenever I am on internet explorer, a message comes up that internet exporer has stopped working. It says that the problem is due to a Skype add-on. would you please help me with this problem.

Thanks

hforouz@hotmail.com

hforouz commented Thursday, Jan 7

Hi, I have been using skype for a few months on windows 7. Now whenever I am on internet explorer, a message comes up that internet exporer has stopped working. It says that the problem is due to a Skype add-on. would you please help me with this problem.

Thanks

hforouz@hotmail.com

hforouz commented Thursday, Jan 7

Hi, I have been using skype for a few months on windows 7. Now whenever I am on internet explorer, a message comes up that internet exporer has stopped working. It says that the problem is due to a Skype add-on. would you please help me with this problem.

Thanks

hforouz@hotmail.com

zaccary_93 commented Thursday, Jan 7

Hi, I have been using skype for a few months on windows 7. Now whenever I am on internet explorer, a message comes up that internet exporer has stopped working. It says that the problem is due to a Skype add-on. Would you please help me with this problem.

Thanks
cel93@mail.bg

pdxviking commented Friday, Jan 8

I've been using Skype for a few years on my laptop with XP Pro and have had few problems up until tonight when I upgraded to version 4.1.079. The worst part was my video stream stopped working. I've been using an analog video camera, plugged into USB as a web cam, with no problems. After installing version 4.1, my video preview was just a black screen with a message to the affect of: "Your video stream isn't the correct format." The weird part was when I rebooted and tried Yahoo Messenger and even doing a video capture with a Windows program, it was if my entire comp didn't recognize the video input anymore! Even my Logitech digital web cam didn't work! I ended up having to do a system restore, rolling my comp back to before I upgraded Skype. Now I'm back to version 3.8 and at least everything works again, but what a hassle...

The second thing that really sucks about version 4.1 is the addition of that god-awful "Browser Highlighter" plug-in. At no point during the upgrade process, is the user warned about it or even asked if they want the stupid thing. Luckily I didn't have any of the problems getting it off my machine like I read so many other people have had.

In the future, I'm going to be extremely hesitant about upgrading Skype. Hopefully my experience with tonight that serves as a warning to others.

karlwilkins commented Saturday, Jan 9

Since the update skype has become unstable on anything I try to do, this includes trying to configure my webcam (which does not work anymore), trying to call and clicking on my contacts. Not only does skype freeze it causes my wholes OS to crash as well, I had no issue at all before this update, is there a older working version to use in the meantime, whilst this gets fixed?
Thanks

I use Windows 7, but I thought it is supported by skype?

gayleandian commented Monday, Jan 11

I'm totally new to skype, but have heard glowing reports from all friends who use it. I have a huge problem with sound delay whilst on a video call. We get the audio almost straight away, but the other party has a long - maybe 15 second delay before getting the audio. I am on a wired connection, he is using a mobile wireless broadband connection. Any ideas???

eric.v.bush commented Monday, Jan 11

I am using Skype from Iraq to stay in touch back home. I have been using Skype since June 09 and was operating on a 2003 computer with a Pentium 4 and XP and had very minimal issues with the previous version. I recently had to upgrade my computer and now I have a CORE 2 Duo with Windows 7 and the lates version of Skype. The program now runs very slow and I am unable to really connect. If it does connect then there is a good 25-40 second delay between hearing the other party with a lot of distortion in the communications if you can even make out the words. Is there a fix comming out soon for this verion for opeation with Windows 7. I was going to try the new Beta but I see it does not support 7 just yet.

Need some help
eric.bush2@yahoo.com

burges75 commented Tuesday, Jan 12

Skype 4.1.079 installed on a brand new 64bit Win7 machine with Quad Core Athlon and an ATI 4850 graphics card (with Catalyst v9 drivers), with a Microsoft LifeCam VX3000 camera and 8mbps broadband. All latest drivers freshly downloaded off Microsoft.

Skype is currently completely unusable. Firstly it forgets the audio and video settings every time it switches on. Secondly, audio quality is choppy at best. Thirdly and worst, the video does not work at all. The camera input freezes and then crashes the video drivers. Incoming video also does not work.

What's wrong with Skype?

burges75 commented Tuesday, Jan 12

Skype 4.1.079 installed on a brand new 64bit Win7 machine with Quad Core Athlon and an ATI 4850 graphics card (with Catalyst v9 drivers), with a Microsoft LifeCam VX3000 camera and 8mbps broadband. All latest drivers freshly downloaded off Microsoft.

Skype is currently completely unusable. Firstly it forgets the audio and video settings every time it switches on. Secondly, audio quality is choppy at best. Thirdly and worst, the video does not work at all. The camera input freezes and then crashes the video drivers. Incoming video also does not work.

What's wrong with Skype?

patsangel958 commented Wednesday, Jan 13

I am using Windows 7 on my laptop and I am having no problems at all though I did disable the Internet Explorer browser add ons
I am using Version 4.2 Beta
My webcam is working great and so is the sound
Thank you Skype

patsangel958 commented Wednesday, Jan 13

I am using Windows 7 on my laptop and I am having no problems at all though I did disable the Internet Explorer browser add ons
I am using Version 4.2 Beta
My webcam is working great and so is the sound
Thank you Skype

rada0107 commented Sunday, Jan 17

Hi, I have been using skype for a few days on windows 7. Now whenever I am on internet explorer, a message comes up that internet exporer has stopped working. It says that the problem is due to a Skype add-on. would you please help me with this problem.

rada0107 commented Sunday, Jan 17

Hi, I have been using skype for a few days on windows 7. Now whenever I am on internet explorer, a message comes up that internet exporer has stopped working. It says that the problem is due to a Skype add-on. would you please help me with this problem.

shivashissaha commented Sunday, Jan 17

I am using skype 4.1.0.179
This is perhaps the worst skype version I am using till date. The sound quality is extremely poor and it is becoming impossible to understand what the other end is saying. I am using Windows 7 Ultimate.

It seems this sound issue is common in Skype and Windows 7. Any ideas, on how to fix it, other than downgrading to 3.8?

Any help will be much appreciated.

julialfowler commented Tuesday, Jan 19

sooo my computer is telling me i need to download this new version but everyone seems pissed about it.....what should i do

james.joycejr commented Thursday, Jan 21

Hi, I have been using skype for a few days on vista. Now whenever I am on internet explorer, a message comes up that internet exporer has stopped working. It says that the problem is due to a Skype add-on. would you please help me with this problem.

ann.varma commented Thursday, Jan 21

I have version 4.1.0.179 loaded Is this not a later version than 4.1.0.166? I also keep getting a message that "internet explorer has stopped working" Do I need to revert backwards and still load 4.1.0.166 to solve the problem. I have Windows Vista

kalynashly commented Thursday, Jan 21

I cannot sign in to skype. When i put my name and password in something pops up at the top that says "Skype can't connect." I dont know what is going on, please help.

johnathan.kovacs commented Thursday, Jan 21

Hot Fix does not work, I have 4 computers with Skype on them and the Internet Explorer plug in for highlighting numbers causes I.E. to not respond every few seconds. I solved this by removing all Skype plugins from I.E. and everything works fine now. Click on tools, Skype plugin, scroll to the bottom, and click remove Skype plugin.

system:
Win 7 Ultimate 64 bit
i.e. 8

jennifer.tallman1980 commented Friday, Jan 22

Downloaded this on 2 computers with web cams. 1 computer works fine and one you can't see a picture with the web cam. I can see the person I am talking 2 but they cant see me. What is going on? It is super frustrating!!!!!! Any ideas on another site to try????

tom.pike.satx commented Friday, Jan 22

If it is of any use to the developers or other users. I get a race condition from the SkypePnr.dll with certain other applications. It drives CPU utilization to 100%. I too found the toolbar installed without my permission, but when I uninstalled the toolbar (under IE Tools) the condition has gone away.

It appears that with some web pages or applications the phone number parser (the above .dll) can't find an endstate to terminate its search of the web page.

njashwood commented Sunday, Jan 24

This fix isn't working guys. I'm having the same Win 7 issues as everyone else's posts above.

jimmy_ccet commented Monday, Jan 25

Hy everyone !I,m using Skype from 3.8 version to 4.1.0.179 version.It,s working perfect.I have a HP laptop with integated camera.I allways do it all updates for Windows 7 and for laptop(bios).I never have had problems with Skype.I think it,s a problem of OS or settings for who have problems with Skype.

dreke-dida commented Tuesday, Jan 26

Hi thanx for de new devt/ i installed skype setup version 1.4.0.179. was successful but when i try to call my fellows on sykpe, i dont hear them, it tell me 'unable to connect'. and fellows tell me i have a problem with my line. how can i rectify this. Dreke

mariajofigueroa commented Tuesday, Jan 26

Hello, I'm having problems with my Internet Explorer because of Skype. Every time I open internet it close the window becaouse IE is not working and then shows that some Skype-add is doing this...and I don't know what to do. Please help me solve this problem.
Thanks

weedsteroo7 commented Wednesday, Jan 27

i downloaded skype a couple weeks ago and now my computer wont even work. for example im unable to connect to the internet when im not even using skype.

weedsteroo7 commented Wednesday, Jan 27

i downloaded skype a couple weeks ago and now my computer wont even work. for example im unable to connect to the internet when im not even using skype.

weedsteroo7 commented Thursday, Jan 28

hey! I think your program blows goat testicles in my opinion. what kind of game show are u people running -the screw with peoples computers because were posers! karma will get'cha!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

nazif.sidiq commented Saturday, Jan 30

Hello
I have problem with Spype in inter net Explor?

christian.pedersen68 commented Sunday, Jan 31

I have also a problem my PC frezz when i recived a messege sorry bad eng iam DK

niklas.troedsson commented Monday, Feb 1

For me; This version crashes IE7 using Windows 7 64 bits. I am so angry I wanna through the computer out the window...

On top of this Logitech Webcam Pro 9000 has to be installed with Logitech's 64 bit version and this seems to crash Skype 4.1. My father has the same laptop and camera and it behaves the same. Skype freezes and the ringsignals just never stops unless you reboot the computer or kills the program in the task bar. This logitech camera is certified together with skype and skype's 32bit version is certified with Windows 7 64 bit. But things are really a mess at this point. (01312010)

I even tried Skype 4.2 beta. I could not open the setup screen for the sound camera etc before skype crashed and I had to reboot the computer. Closing all skype software and logitech software in take manager/bar does not help, they wont startup properly again without rebooting... this is so so bad.

sayam16 commented Monday, Feb 1

Hi, I have been using skype for a few months on windows 7. Now whenever I am on internet explorer, a message comes up that internet exporer has stopped working. It says that the problem is due to a Skype add-on. would you please help me with this problem.

Thanks

mankenneth commented Monday, Feb 1

I have been using the latest Spype 4.1.179 on my Windows 7 64-bit. I also have the same problem with Internet Explorer popping up a message with Skype plug-in causing issues. Sometimes it crashes all instances of Internet Explorer and sometimes it just closes the current tab automatically. It was very fustrating.

I was able to get around the problem by uninstalling Skype plug-in module. Skype still works fine without the plug-in. This might help others with the same problem. Give it a try.

revich01 commented Tuesday, Feb 2

My Skype is freezing during making calls. I have used Version 4.1 and 4.2 Beta for last few weeks. There is no any change, after connection in few seconds my laptop PC is freeze and I need to make hard reset. I have Skype on my desktop PC and it is working fine.

My laptop is: IBM, ThinkPad, model: R40e, CPU 2.20GHZ, 500MB RAM, O/S Windows Home SP 3.

I have cleaned up memory and registry with CCleaner and Registry Mechanic. Memory usage with load Skype is under 20%, with Skype in calling mode under 60% and no other programs run. All other programs, including video and audio are working fine.

Is there anything that Skype will run well on my laptop PC?

Regards
Igor

P.S. Could you please send your answer on my email.

humainevolution commented Wednesday, Feb 3

My logitech web cam clicksmat 420 can't be configured because Skype freeze on video web cam configuration page

Humainevolution

humainevolution commented Wednesday, Feb 3

My logitech web cam clicksmat 420 can't be configured because Skype freeze on video web cam configuration page

Humainevolution

humainevolution commented Wednesday, Feb 3

My logitech web cam clicksmat 420 can't be configured because Skype freeze on video web cam configuration page

Humainevolution

sfauske commented Saturday, Feb 6

My computer has crashed 2 times and wouldn't restart because of Skype. I run with windows 7 64 bit. I have to run the windows repair dvd and restore the PC to a previous setting. I'm not sure I want to install Skype again because of of this.

leah.linton commented Monday, Feb 8

Ok,so one reason i am soooooo mad is that i got thia computer for christmas and now feb.8,2010 and i use skype cause my cousin i talk to is in collage in italy and to talk to her i use skype same with if i want to talke to family or friends i havent seen in a littke bit so now (MY COMPUTER HAS A VIRUS!!!!!) from this stupid program and my video freezez up alot and some times when i am in the middle of video chatting it cutts me off and wont let me video chatt for a long time !!!! (FIX IT!!!)

leah.linton commented Monday, Feb 8

Ok,so one reason i am soooooo mad is that i got thia computer for christmas and now feb.8,2010 and i use skype cause my cousin i talk to is in collage in italy and to talk to her i use skype same with if i want to talke to family or friends i havent seen in a littke bit so now (MY COMPUTER HAS A VIRUS!!!!!) from this stupid program and my video freezez up alot and some times when i am in the middle of video chatting it cutts me off and wont let me video chatt for a long time !!!! (FIX IT!!!)

mbb258 commented Tuesday, Feb 9

My webcam has stopped working. I have Windows7. Those with Vista do not have this problem.

lucia.carpenter. commented Wednesday, Feb 10

I used ur "hotfix" because windows said I'd skype problems & so diverted me to your site which then said 2 download hotfix 4.1. I did that & now my webcam wont work for video chats yet it was working perfectly earlier. Can you help me about this a.s.a.p. because I need to make a video call but can't, yet the only reason I tried the hotfix was for a problem with skype stopping working with internet explorer & not because I'd webcam problems. Yet now thanks to this download I now have more problems than I started with. The exact explorer problem wasn't listed but Im guessing it had something to do with the fact I only setup today for it to be able to dial website numbers etc & now Im very disappointed because I would rather have put up with that problem & just manually called website numbers instead of having my webcam stop working with video call. I would never have tried the hotfix if I'd known this would happen. Please help me about this.

lucia.carpenter. commented Wednesday, Feb 10

Just to add to my comment above - I have Windows Vista Home Premium & my webcam now wont work for video chats. Please help as soon as possible.

micki1501 commented Saturday, Feb 13

I cannot use skype at the moment. Does anybody know about online problems?

nyc2theworld commented Tuesday, Feb 16

I am running Windows 7 Ultimate x64 and my first attempt at solving the problem (IE freezes):

Completely Uninstall Skype - Problem of IE freezing is gone however no Skype!

Reinstall Skype w/o IE plugin - Problem of IE freezing is gone whenever skype is not running. As soon as I start Skype, within about 10 seconds IE will freeze.

kevrob77 commented Wednesday, Feb 17

I've been having problems with video (latest skype 4.1.0.179)sometimes not working on multiple PCs, XP, Vista and windows 7. However I've found if I close internet explorer windows then the video works.
I prefer firefox so not a disaster but not right I'm sure.

albert.covemaeker commented Thursday, Feb 18

I have this problem too with IE stppingnwork when Skype is on.. I just ignore it, and make sure IE is shut down whn skype is running..

I think the problem is IE (microsoft) is being cut out of ADDVERT incomes by the Skype people, who don't have enough financial clout to design thier own counterforce bug to combat Microsoft's MSN mesenger.. I'm probably wrong with this theory, but there is a 50% chance I am not..

Albert Covemaeker

dlvonhelf commented Wednesday, Feb 24

I constantly get an error with IE Explorer saying that the Skype ad-on has stopped working and is causing IE Explorer to shut down. I'm using Windows 7.

dlvonhelf commented Wednesday, Feb 24

I also get a message when using Skype extras (games) that Skype extras has stopped working and needs to close. I then lose ability to use the extras. Using Windows 7.

jimby697 commented Wednesday, Mar 3

Hey, I have a solution for those of you who have the skype internet explorer add-on problem.
While in Internet Explorer, you can go to tools and click "Skype add-on for Internet Explorer" and click uninstall, or you can click "Manage Add-ons" (also under tools), scroll down to "Skype add-on for Internet Explorer" and click disable.
This will not uninstall the add-on, but it should prevent it from closing your web browser.
Other options include using a different browser such as Firefox, or waiting until a new version of Skype comes out. They will have probably fixed the problem with the new version.

laurenvb commented Monday, Mar 8

How come it's taken 6 months for Skype to do nothing about these issues and not release a new version!!!

tinesha.smith commented Friday, Mar 12

Okay, so my husband is out of country with the military. We both have the latest version of skype for windows. I am finding that anytime I make a call to him he answers the call but the call on my side keeps ringing. When it gets to that point I have to close down any programs including skype and actually restart my computer, as this is the only thing that will actually turn the ringing sound off. We try and type messages at that point and we get the little waiting circle and the message is then sent HOURS later. We try to make another call and the same process starts all over. Is anyone familiar with this and how do I fix it, any help will be great I miss seeing my husband!! This has happened on more than my computer (which is new, so old computer problems aren't my issue) any computer I try this happens, one version is also on linux so that has not made a difference. Thanks

donphilbrook commented Thursday, Mar 18

Ya know... I've tried your program four or five times, and every time i try it, it messes up my ability to stay connected with my wireless router. its bad enough that calls are cut off numerous times, and that there's ALWAYS some kind of software (phishing, etc.) attatched to your downloads, but come on guys...quit messing the other stuff up on my machine! I know of only one person that isn't having issues with this, and its only because he's using an old version of windows.

abdoubakhe1 commented Sunday, Mar 21

thant you very mucht for skype

yuri-rubinov commented Sunday, Apr 4

I have no response to any of my questions. Why?

davitebet commented Thursday, Apr 8

thank you skype, i love you.....

patricia_bright commented Sunday, Apr 11

I am forever getting IE has stopped working and shuts down. I'm using IE 8. And it says it is because of SKYPE. I don't even have Skype running and it does this. Please help!

cinergyworks commented Saturday, Apr 24

Hey Skype programers!

This is an interesting senario I am experiencing. I am running IE8 on XP Professional SP4. When I fire up Skype, Windows box pops up and tells me: Sorry Windows has experienced a problem and will have to shut down, sorry for any inconvenience this may have caused (like they care . So after numerous try's (100s), I went into 'tool', 'internet opton', 'advance', 'browsing' and TURNED OFF ' third-party browsing options. But still, windows is giving me the error message about ...sorry...blah, blah, blah.

So, I turned off IE8 and fired up Firefox, its usually good to go, not today or any day re this matter. I fire up Skype in Firefox with IE8 disable and the damn windows message STILL pops up...sorry... .

Skype programmers do you have anything new in your 'Fix-It Tool Box', because I have run out options. Until you find a fix, I will be be using 'Google Voice', I haven't had any issues with them, nor have any one else I have spoken too, and the best part, is it is 'FREE'.

I hope you can get this worked out soon, I was really digging Skype up until this recent developments with constant shutting down of windows. Again, hope you can get us an answer soon.

Best of luck!

lenaxelrod commented Wednesday, Apr 28

I tried downloading skype after it stopped working on Windows 7 IE Explorer 8 and I removed the original program. The Download is almost complete when I get a message I don't have a key and the download aborts. What to do?

pierreimbeault commented Monday, May 3

I have updated to version 4.2.0.163 the newest I believe. Still have the same problem, my lifecam camera still freezes. Have windows 7 on a Imac. whta could the problem be. Is it skype or the pc. Thanks all.

joycee1999 commented Friday, May 7

this was helpful because i like skype and it was nice to know about the new skype

blazzinsummer commented Thursday, May 20

im lovin it..

mfpledon commented Monday, May 24

I bought an HP computer with i3 processor, 4 GB and Windows 7 Home Premium Edition two months ago. After several attempts installing Skype 4.1 versions and now 4.2.xxx my conclusion is: Skype doesn’t work properly Windows 7. Menus, typing, video, all is extremely low in Skype and all other programs work fine.

mfpledon commented Monday, May 24

I bought a HP computer with i3 processor, 4 GB and Windows 7 Home Premium Edition two months ago. After several attempts installing Skype 4.1 versions and now 4.2.xxx my conclusion is: Skype doesn’t work properly with Windows 7. Menus, typing, video, all is extremely low in Skype, but all other programs work fine.

deathzone385 commented Thursday, Jun 3

Uh, when I'm talking to my friends online. I looked who is messaging me, and I get spammed ALOT. And it glitches my conversation box, when they keep on spamming me, again and again. It glitches all my conversations I have had in the pervious months. But when I blocked the spammers, the conversation tabs still says I have one new conversation..even though I don't. And stop the spammers!

zackschwartz5 commented Thursday, Jun 17

everytime i try to make a call using skype it attempts to connect and then a message pops up claiming "skype has stopped working" and then windows searches for a solution to the problem and it ends up i have to close the program. No matter where i call on, this happens.

please help

email: zackschwartz5@gmail.com

colleenjoy63 commented Saturday, Jul 3

No one sees me one line and none of my contacts on line??? Im am showing on-line for my status.

joselynes commented Tuesday, Jul 20

Gracias- Skype es de gran utilidad para quienes quieren comunicarse

babyecious commented Saturday, Jul 24

hi

babyecious commented Saturday, Jul 24

hi how r u how's skpe?r u enjoying chatting at skype?

babyecious commented Saturday, Jul 24

love love love miz u skype.com