Workspace Blog

justinwatson24 commented Saturday, Nov 21

Why not fix the fundamental issues with business accounts like transferring online numbers and fixing the issue of assigning numbers to staff.

After reading through the forums and the messages on other social networking sites it's becoming apparent that as much as Skype try's to position itself as a business product it's really just like a goat in sheeps wool.

The fact that users who joined and supported Skype in the early days that have now grown and started their own businesses and want to create business accounts cannot transfer online numbers is absolutely ridiculous.

I encourage all business owners to voice their frustrations not just in Skype forums but in all other social media platforms.

martywinston commented Saturday, Dec 12

I have not downloaded the Outlook toolbar because the briefing looks like it's doing things I'm not looking for and not doing things I am looking for.

Here's what I would like to see:

I want the toolbar to search Skype using the e-mail addresses in my Outlook Contacts records and to add a custom field to those records with the Skype ID of each contact it can match - without adding any information from Outlook to Skype - all one-way from Skype to Outlook.

I would like buttons that light up only when that ID is in the Outlook record that give me the option of placing (only) free-Skype video or voice calls or sending messages; I'm OK with having it open the Skype UI to do that.

I'm also OK with the bar having a button that lets a user volunteer to add that individual Outlook contact to his or her Skype contacts list - the option to do that wholesale is there, but I don't want that to happen for any list I have or any list I'm on.

If and when a user wants to upgrade to a paid relationship with Skype (on a marketing note, the more useful Skype becomes the more likely that becomes), additional options (like your current button bar) can then become available.

In real life, people with Skype are often unprepared to accept incoming calls - the mike isn't handy, something else is happening, the computer is off, whatever. In real life, some contacts prefer having hard-wired landline calls that (to be blunt) don't sound like Skype calls. I certainly don't want Skype making or receiving all my phone calls - but I do like using it for some of them - and I especially like the option of doing video calls.

So do many others.

I get unlimited long distance on my wired landline phone for $20/month and my calls rarely leave the continent, so I'm not using Skype for savings. But I spend all day in Outlook and having the ability to place a video call to certain people can be a plus.

If you want people like me to move into paying from free, you need to deliver the functionality we seek - I know your add-ons are part of that process - but what I'm seeing isn't what I'm looking for.

leppin65 commented Thursday, Jan 28

Can anyone help with this bug in Outlook Tool? I use Win7+Outlook 2007 and Skype 4.2 beta.

Method '~' of object '~' failed
#-2147352567
Skype Toolbar for Outlook (TB-OUTLOOK-ADDIN) v. 1.40.0.4611
Unterroutine : subUpdateSender
Error on line: 4130
Outlook Version: 12.0.0.6514

Thx a lot

HL

john.fearnside commented Sunday, Mar 7

Hi, I have tried to use this with Outlook 2010 beta and it appears to be incompatible. Outlook won't even start

Regards J

ainars1001 commented Monday, Mar 15

We do not like that Skype in the task bar, on windows 7! Fix it please!!!

patrick.rivard commented Thursday, Jun 10

Would like to know how to configure Outlook 2010 to use SKYPE as a Gateway to send SMS messages from Outlook. Thank you

jlosmartpt commented Tuesday, Aug 3

I tried to install the beta version of Skype outlook 2010 tool-bar but outlook does not open. After downloading the .msi file it goes through the install steps but after it has installed, I run outlook but it gets stuck on the Outlook 2010 info panel with the command "processing..." and does not open outlook.

thedtvguy commented Tuesday, Apr 5

Its amazing to me that SKYPE manages to still stay in business. The outlook 2010 toolbar is utter crap!!