On five years of Skype
From the supporters to the sceptics among you, we’ve been enjoying reading what people have been saying about Skype over the last week or so. As Skype turns five, many of you have taken the opportunity to speculate about the future, or to reiterate your criticisms and concerns – but to everyone out there who’s wished us a happy birthday, thank you 
Dan York’s Disruptive Telephony blog has an incredibly comprehensive assessment of Skype – and I suggest you head over and read the full post yourself – but thought it was worth picking out some highlights:
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rochetman commented Tuesday, Sep 2
Well I see that as usual Skype's own web site is biased yet again towards how good Skype is, there is not ONE comment on the problems current paying and non paying customers want solved like yesterday i.e. Customer Service and Billing and Payment System. Why is it that I have a strange feeling the these problems will never be solved because Skype are more interested in making $500 million profit a year as they did last year and to hell with their customers problems, if that is not greed then I don't know what is.
ivan.gavrilyuk commented Wednesday, Sep 3
Well sure Skype is good software, my congratulations. But they really ignore user needs. That was really crazy to shutdown skypecasts without any notifications for users.
sformoso commented Thursday, Sep 11
Skype is running on empty. Slowly but surely I am watching it turn into a telco Dinosaur. Granted, the business model might have been different at one point; but from a consumer point of view...Skype is going back to the old ways of telcos. Take for example, the international long distance rates. They're the same as all telcos. Why are calls to Cuba upwards of U$D1.17 per minute? Where's the Skype ingenuity in that? The site itself is bogged to sell and nothing more (typical Dinosaur telco).
So sad...so sad.