Looking slightly better at 0700 GMT
Hey,
even though it is too early to call out anything definite yet we are now seeing signs of improvement in our sign-on performance. We continue to monitor the situation through Europe waking up this morning and have more for you in approximately 4 hours.
My client is now occasionally bringing in stacks of unread multichats. Hope yours too.
ziksonar commented Friday, Aug 17
I didn't know how much i depend on Skype until now. Please fix it soon and Good Luck.
uholla commented Friday, Aug 17
on my ubuntu box...skype is running like 100% for the last 2 hours...but on the xp it's still a little more tempermental.
louise.messik commented Friday, Aug 17
I have managed to sign into Skype but when all my contacts appear I am told I am not connected and the connection button greys out and starts whirling to sign me in again. So, at 7.48 in the UK it is still not working.
paolaski commented Friday, Aug 17
I left my Skype ON the whole night. This morning I have managed to sign into Skype and the connection button was green for about 5 minutes than turned gray! It keeps going On and Of. In Paris, at 8.54 the thing is not yet working fine! Good luck!
imyourplaybaby commented Friday, Aug 17
It's 8.55 am CET and my connection is still mostly out. It will come on for a few minutes, and then lose it again. Thanks for the great work you're doing at resolving the issue. I knew I depended on Skype a lot, but I never realised to which point until now. ![]()
gullsved commented Friday, Aug 17
Hallo I´m now get it working from time to time on my XP
I depend on you.
cassiopeia13 commented Friday, Aug 17
I would like too thank you, being awake all night and trying to solve the skype-problem. Thank you, skype-people.
sm3jos85468 commented Friday, Aug 17
08:59 Can make connection and after that cut off . I use Windows XP. I have the same problem on Dualphone
spygang commented Friday, Aug 17
9:04 I downloaded the latest 3.5.0.214... Nothing happend. In Hungary we are waiting and hope. Thx for the work.
xilakju commented Friday, Aug 17
Well, I'm online and so are 3.2 million people. My colleague is online too, and he says, there's a little less than 2.8 million people online. Together that's almost like usual 6-7 million people online at this time of day. ![]()
However we both cannot initiate a chat between us, we both appear offline to each other.
Looks like you've split the login server in smaller parts.
In any way, keep up the good work. If there's something we can do to help you with this issue, let us know.
lars.reiter commented Friday, Aug 17
It's now 09:21 german time.
Running Skype on my Gentoo Linux machine I am having still no success in logging into the skype network.
uholla commented Friday, Aug 17
3:20am Boston, MA on the linux box, skype runs, stays green, and my contacts show up. The only thing, that I can see that doesn't work, is chat. But, on xp, it's still as gray as all can be.
javastraat105 commented Friday, Aug 17
Amsterdam 9.20 still can't get connected, hope you solve the problem soon. Regards, Pieter
r.george commented Friday, Aug 17
Bangalore, India 01.10 PM still having problem , i am signed in and can see my contacts but call not possible . Please fix as soon as possible , good luck
chrisroland5900 commented Friday, Aug 17
Have not been able to log onto Skype since yesterday here in South Africa. I get the window with all my addresses, but all are grey. When I go to accounts I cannot change status - nothing is checked in status menu. All others in SA experiencing same problem. I hope Skype is spending some of the millions it has made fixing this problem, because not even our horrible phone company ever left me hanging for over 24 hours!
kbwendia commented Friday, Aug 17
Still the same for me here in Denmark, like yesterday Skype is using a lot of time to log on, and if I finally get log on, I can only see one or two people. I can not chat or call anybody, after a little while it logs off again and starts trying to log on the system again. This is repeated over an over again.
Good luck with finding out the errors.
paris66 commented Friday, Aug 17
Germany 9:45AM , There was only for few seconds a connection after this it change to the grey colour.
Please fix as soon as possible , good luck
programercina commented Friday, Aug 17
My skype is offline now:(and all my friends are offline.
i was offline,20 hours ago,from yesterday morning.
What didi happen with skype???
quahsien commented Friday, Aug 17
Am in Japan. And am still not able to login. Have downloaded latest version of 3.5.0.214 and tried, but still cannot login. Still waiting anxiously for this to be fixed. Thanks to all the hardwork put in by Skype team.
apiero commented Friday, Aug 17
Italy 10.00 A.M., the connection is only for some minutes and later change to the grey colour
avedave commented Friday, Aug 17
Germany 10.00 AM. Since yesterday I cannot log in and most of my friends mainly from Poland too.
uholla commented Friday, Aug 17
8:18 GMT in Boston and horray...for ubuntu + skype...it's working, even the peer-to-peer, horray!! But, on xp still a sad situation.
But I am not complaining either way. I've been using skype, way before ebay and they have never let me down. Even after this fiasco, I still plan to use skype...because the reliability is undeniable. And plus, skype, after all is a program. And we all know how that goes. I,and I bet a few others...learned this lesson a long time ago. Not to count on 1 computer or 1 unique software to do it all, all the time.
And I would like to thank everyone over there and everywhere that's working on this problem. I know, it's tedious to say the least...good luck to finding the problem.
morellino78 commented Friday, Aug 17
I am in Germany, and more or less 1 hour ago, my skype finally logged in ![]()
sdabbas commented Friday, Aug 17
I am in Serbia, and since yesterday we have a problem with connection.
We hope that you will fix it soon and good luck.
Thanks in Advance.
mjcairney commented Friday, Aug 17
I have been unable to connect to the Skype system for 2 days now and thought that it was a problem at my end until I chanced upon this blog. I wonder if it wouldn't be possible to notify people when there's a problem, as I have no doubt there are others like me.
Cheers,
Martin Cairney.
martapereznoguera commented Friday, Aug 17
Allthough Skype stills not working thanks to all the hardwork put in by Skype team. We all depend on you to comunicate, good luck and hope it's fixed soon so you can all take a deep breath!
sikamatec commented Friday, Aug 17
Hi There
In Denmark the situation is still not good....
We miss that Skype.... hope u soon fix..
Egon Rasmussen DK 17-08 10:48
natalia2515 commented Friday, Aug 17
Its 10 am in UK (17/08). I could connect the Skype for 2 min.. then it didnt work again. Please, fix this problem. That is the only way I can talk to my family in Brazil! Could you give a feedback? When do you think that the problem will be fixed?
miciboy commented Friday, Aug 17
Hi Skypeteam,
here in Germany is no connection.
I hope you fix the problem soon!
Domenic Schroeder, GER, August 17, 10:59 GTM+1
publiceye.ie commented Friday, Aug 17
Well, it's 10.01 IST here in Ireland and Skype is still down. But it looks worse. Whereas yesterday it appeared sometimes, frequently only for less than a minute, no sign whatever of any skype service today. More fresh brains?
publiceye.ie commented Friday, Aug 17
Oh, 10.05 and skype has lit up -- but none of my contacts show as online, even work contacts who are ALWAYS online by now...
And while I typed this it has disappeared again...
aleswe commented Friday, Aug 17
Please work hard... Italy is out too!!! I need to speak with my girlfriend in Madrid and I hate to use msn!
Ok??!!! It's very important!
Good luck,
Alessandro
jannamai commented Friday, Aug 17
Finland 12.05 pm (GMT+3) Still going on and off. Noticed that if you once get in and have a call with someone, it doesn't disconnect even tho it goes to grey 'connecting' from green 'online'. Won't accept logging on, if grey with the arrows in circle. The other end of my call is in west coast, usa, and they have the same problems. Using another messenger til this is fixed. Waiting for some news about this worldwide problem. Thanks for working hard ![]()
ps. I like this blog, it's nice to know that other people are having same problems, otherwise i would think my computer wasn't working right.
Is there a problem between Microsoft Windows updates and skype or have i just been imagining things?
deanomertz commented Friday, Aug 17
Hi you guys are doin a awsome job but still not rigth in New Zealand. Missed my video call with my girlfreind last nite. dont want to miss again tonite. keep up the hard work:)
jernfamiljen commented Friday, Aug 17
In Sweden it's still shaky..
It changes quickly from green to grey..
(and green has always been my favorite coulor.)
![]()
You don't see how much you are depending on things until there down.
I know that you are doing all you can to fix it..
Thx!!
gavwilt commented Friday, Aug 17
It`s 7.15pm Friday 17th in Australia..Still having problems..I have managed to log in a couple of times but it drops out after a couple of mins..I have managed to make 1 call to a mobile before it dropped out again..Keep working on it guys.
tosch0999 commented Friday, Aug 17
Its unbelievable - I was in the telko and IP business for years and we maintained also worlwide carrier and IN nets - how can someone do so stupid things and why are these guys not able to reply the last changes they made ?? How unprofessional must someone be ?? - From the extra fees introduced with each and every call they could have hired real good guys not those little unprofessional noops. Well - I am really pissed when i see this unprofessional work outside. It is now 11:20 in France and still NO LOGIN !!! Guys get on your feet
sugarnspike613 commented Friday, Aug 17
I was able to sign into Skype momentarily today to add a new contact, but Windows XP keeps giving me these "Skype has encounted a problem and needs to close." dialogs..with the "Send Error Report" buttons.
Hopefully this gets fixed soon, I miss Skyping people.
ottosa commented Friday, Aug 17
It is now 11:30 in Spain and I can't login. Hope that will be fixed sun.
markehrman commented Friday, Aug 17
Am I the only one who thinks that 24 hours (which it is now approaching here in Germany) of downtime is completely unacceptable? Maybe it's because I use SkypeOut, SkypeIn and many other pay services none of which I have access to (do I have any voicemails? well, I'm not sure) that I find the cheery tone of all these updates ("thanks for your messages of support" as opposed to "we apologize for allowing this to happen and here are the steps we are taking to make sure this doesn't happen again...EVER") irritating. But no matter. If this does happen again, it'll be the last dime I send Skype's way. I'll find another VoIP solution.
thomas.krause commented Friday, Aug 17
Hello Sten,
I'm glad you are so optimistic and I hope I can share this optimism as soon as possible...
What I'm really missing is a detailed error report. What software error occured where and how do you want to fix it (you will not auto-install patches on my machine, won't you?) Why is this error occuring *now*?
galileo_2005 commented Friday, Aug 17
Hello from Greece. Skype just turned green, hope it stays that way ![]()
simonru commented Friday, Aug 17
I've not seen any changes in service. Pretty fed up because this is important to bme doing business with my clients. Can't you roll the system back in someway... because it was working FINE 3 days ago?
collosecco commented Friday, Aug 17
Hello everybody from Italy,
it's 11.38 am and Skype still drops out after feew minutes login.....please keep working guys...I don't want to miss again my girlfriend this night!!
publiceye.ie commented Friday, Aug 17
QUOTING markehrman:
'Am I the only one who thinks that 24 hours (which it is now approaching here in Germany) of downtime is completely unacceptable? Maybe it's because I use SkypeOut, SkypeIn and many other pay services none of which I have access to (do I have any voicemails? well, I'm not sure) that I find the cheery tone of all these updates ("thanks for your messages of support" as opposed to "we apologize for allowing this to happen and here are the steps we are taking to make sure this doesn't happen again...EVER") irritating. But no matter. If this does happen again, it'll be the last dime I send Skype's way. I'll find another VoIP solution.'
Have to say I agree broadly with this. 24 hours is an insane time to be down. And how can Skype people dare to say "Skype has not CRASHED... it's only an algorithm problem..." Bullshit: a CRASH is a CRASH is a CRASH...
acceinlondon commented Friday, Aug 17
Come on Skype, this is starting to leave a really bad taste. Its been nearly 24 hours.
sam_ryman commented Friday, Aug 17
Deep in the desert of Doha, just had my wireless linksys connected and it works, except for Skype. Trying to get the grey button green provede impossible - then looking for help I chanced on this share site. Thank goodness it's not me.
Imagine that! Not for a moment did it cross my mind that it was a skype glitch! That's the power of the brand.
Fix it soon, guys. I need you!
asen535 commented Friday, Aug 17
Since a few days I have a serious problem with my Skype. I can't turn from offline to online.I reinstalled Skype considering that the problem comes from me. Now I see this problem have people all around Europe. So is in Bulgaria. I hope the skype administration will handle this as soon as possible. And at the end one advise to them. Many companies perform free call out credit for their users in order to win them as clients. I am curious why the same policy is so unpleasant for Skype managers. Thank for your attention!!!
hrmcqi commented Friday, Aug 17
Just after noon here in Italy and connection is still spotty. Hope it gets resolved soon! I agree it's not acceptable, but, on the other hand, it's the first time something like this has happened to me with Skype - so I'm still a way ahead of the several spates of weeks without internet/landline service I've experienced from Telecom Italia
.
meda20076 commented Friday, Aug 17
do something,please! i understand that you are tryinh to fix the problem
meda20076 commented Friday, Aug 17
hope you'll fix the problem soon, 'cause i miss my man! Do something! sorry for being so angry with you.
kgessner commented Friday, Aug 17
I can't see ANY improvement for the last 24 hours
The hole company is affected and I could imagine that you got some pressure
So here is mine
HURRY UP
cps_schmenger commented Friday, Aug 17
4 hours??? what's happening! Any news!! More than 24 hours down, for me it's a big crash!!
jonny.bjorklund commented Friday, Aug 17
I didn't know how much i depend on Skype, SkypIn is the only phone i have for my business.
BUT i have to think over this now, i loose money every minute Skype is down...
(Ok it´s not so often, but it happen obviously)
Please hurry up and fix so we in Sweden getonline soon ![]()
deanomertz commented Friday, Aug 17
I didnt get to see my girl tonite but know you are doin you best. ITs the same as others. skype gose on skype gose off. it has been like thet for the last 24hrs. but my cosin slill has it fully. we talked on skype when it looked like it was off on my computer. do your best guys . then have a beer and a rest. hopefully 2morro you will have it sorted.
weeweebee commented Friday, Aug 17
It has been 2 days now can't login. It is a very serious situation that Skype must address now and in the future that won't happen again. I am now think twice to buy credit from Skype to make land line calls.
andrewblakey commented Friday, Aug 17
10:56pm Fri in New Zealand and still I see the little grey connecting icon ![]()
michelle.pontorno commented Friday, Aug 17
Well, I have got to say that I am surprised at how many people are griping about this situation. If you have to depend solely on Skype for your business rethink it, clearly that does not make good business sense! As for the rest of you who just use Skype for communication, whether with loved ones or just reaching out, grow up! They are clearly working on the problem. This is the first time EVER we have had a problem with Skype. I have had problems way more often with Internet access, cell phone signals, satellite signals etc. and yes landlines that have been down for over 24 hours, it is a hindrance but allow time for the problem to be repaired. I have found Skype service to be exceptional and appreciate the ability to respond frequently to the quality of my calls. I never get that from ANY other company!
louise.messik commented Friday, Aug 17
15.29 in the UK and my connection remains mainly off. It comes back for a couple of minutes and then disappears again.
barrosam commented Friday, Aug 17
Still no connection in Barcelona.The green light is on but when I click on contact or try to dial a warning comes up that I used an invalid password...Utter nonsense as it was resent to me yesterday and I have used it several times here today.Who is trying to fool whom?
mjcairney commented Saturday, Aug 18
Thanks for all your hard work guys and gals - everything seems to be back to normal.