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Update Skype now to improve your experience

At Skype, our goal is to be the best way for friends, families, loved ones, and colleagues to communicate whether across the globe or across the street. Over the past year, we’ve introduced lots of exciting new ways to bring people together, such as free group video calls, video messaging and chat enhancements.

We want everyone to experience the best Skype has to offer – from enhanced quality to better reliability to the latest security updates – and the newest version of Skype is the way to do that. So everyone can benefit from the latest improvements, we’ll retire older versions of Skype across all platforms, including mobile devices, in the near future. It’s easy to update Skype; once you do, you’ll have access to the latest features our team has worked hard to deliver.

We told you about some of the great features available with the latest version of Skype for Windows desktop, like syncing read and unread messages across devices, as well as sending and receiving messages even when your contacts are offline. We’ve brought these and other capabilities – like battery savings, fast app resume, improved audio and video quality, the latest security updates, increased reliability and our modern user interface – across all other platforms too.

To keep chatting, sharing and doing things together on Skype with the people you care about most, download the latest version of Skype today. It’s easy to do – all you need is to follow the instructions for the platform you’re using. You’ll need the Skype Name and password of your Skype account or your Microsoft account username and password; if you’ve forgotten them, here’s where they can be retrieved.

We’re committed to bringing more great experiences across all platforms that gets you closer to the people you care about most.

If you need help, visit the Skype Support or Community sites.

27 thoughts on “Update Skype now to improve your experience

  1. Ok.. so what does this mean to people who are using the FreeTalk ConnectME device that logs in on Skype to use Skype for phone without having the computer on?? If you are bricking these devices, what are people like my mother in law have to do?!?

    • Shana Pearlman said 3 months ago

      Hi Pieter, that device will continue to work with Skype.

  2. Attention Skype managers and developers: Please HALT any action which will prevents the older versions from working. Many of us Mac users are not planning to upgrade to Maverix any time soon because of problems with and questions about it. In many cases we CANNOT upgrade because not all Apple hardware can run it. Please keep supporting back to at least Snow Leopard for Intel Macs, and 10.5.8 for G5/PPC Macs.

  3. Why retire skype 4.2 it was the best version collectively in terms of simplicity to use, UI was the best for group calling, sure it may be missing the more modern features, bu the amount of stuff that was removed is just sad. And the newest version of skype is way to white and bright.. Its hard on the eyes. And the old emoticons were so cute.Can you please re-add the feature from days gone by to change the background colour of skype, i would kill for a light grey option.

  4. How will this work with our contacts and groups? Will those still be intact or will we lose everything!?
    And why are you doing this to us that DOESN’T have or will update to Windows 8 because this seems like it’s more for those that have Windows 8?

    • Shana Pearlman said 3 months ago

      Hi Elisabeth, I spoke with our engineering team about this, and they say that your contacts and groups should stay intact on the updated version of Skype – but it may take some time for all your groups and contacts to show in your client because of the way they are synced. You don’t say which operating system or version of Skype you’re using, but if you’ve got Skype for Windows desktop 5.0 or above, this may be helpful.

  5. Hi,

    I have one Philips VOIP 855 phone.

    At the moment no firmware/skype update is available.

    Will this device also continue to work with Skype?

    Otherwise…, what can I do to update skype on my phone?

    Regards.

    • Shana Pearlman said 2 months ago

      Hi Alfonso, the engineering team assures me your device will continue to work with Skype.

  6. Does this mean that the skype app on my windows 8.1 laptop won’t work?

  7. What about the Asus Aiguru SV1T videophone?
    They surely are on an older codec as video only works if the other end installs an older version of the Windows client; audio is always good instead; and video always works amongst them.
    They cost me a fortune (I bought 3 for my extended family) and they are “official” Skype devices:

    http://shop.skype.com/intl/en-gb/phones/asus-videophone-touch-aiguru-sv1t-silver-grey-chatv.html

    • Shana Pearlman said 2 months ago

      Hi Fabrizio, we stopped supporting those devices when Asus stopped selling them two years ago. You have an outdated link which I’ve let the Skype Shop team know about; if you visit the Skype shop now, the device is no longer there.

  8. Hi, And what about the people who ows an old apple device model which is not capable to update to higher versions?

  9. After updating my laptop to OSX Mavericks, I’m not going to do so for my desktop. If that’s your bottom line, well, goodbye Skype.

  10. Now I have to buy credit to use SKYPE is this correct? $10.00 or $25.00 how many minutes is that going to buy me?

    • Shana Pearlman said 2 months ago

      Hi Amparo, I’m not sure what you mean – you can talk to anyone on Skype, anywhere in the world, for free – and you can use features like IM, file sharing, and screen sharing for free as well. You don’t say what platform you’re using, but here’s a guide on how to get started with Skype.

  11. I’m a Mac OSX 10.5.8 user. How will this affect me? I don’t have money to upgrade to a new Mac anytime soon. I tried Skype today and it has automatically signed me out until I dowload the new Mac Maverick version which is no good for my OS.
    Is this the end of Skype for me?

  12. I have the new version on my new macbook pro retina 10.9.4 and I can’t log in. It keeps saying it didn’t recognize my log in details. I can log in on a browser no problem, but I can’t sign in on my desktop so that I can actually make calls. Please help.

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