If you’re a regular reader I’m sure you’ve seen me mention the Skype Community before as the destination to talk about all things Skype. As this is the tips and tricks blog, though, it’s about time I gave you a few tips on how to get a little more out of it.
These tips are for regular visitors to the Skype Community, but don’t feel disheartened if you’ve never been before. Community Manager Claudius has put together this guide to getting started on the Community.
So whether you want to stay ahead of the game with forum subscriptions, use advanced search features to find topics of interest, or give something back to the Community by accepting a helpful reply as a solution, I’ve got you covered. Read on, intrepid Community contributor!
All the latest discussions into your inbox with forum and topic subscriptions
The Skype Community is a great place to go if you want to stay up-to-date with the latest goings on around Skype. With new topics being discussed all the time, keeping track can be a challenge. One way to keep up is by subscribing to forums or topics of interest so you receive updates by email.
To subscribe to a board:
- Sign in to the Community.
- Select the board you want to subscribe to, such as Windows (desktop client).
- Above the topics and to the right, select Forum Options > Subscribe.
If you’d rather subscribe to a specific topic, you can do so using the tips above. The Forum Options will be replaced by Topic Options once you have selected your topic of choice.
Tip: You can also use an RSS feed reader to get updates on forums, topics or even search results. Use the above steps and select Subscribe to RSS feed for forums and topics. For search results, use this link:
Get advanced search working so you don’t have to
Keeping track of new discussions with subscriptions is one way of staying on the ball. Another is to search for what you’re interested in.
You’ve probably already spotted (and hopefully used) the search box at the top right of the Community, but you might not be aware of some of the more advanced search features.
You can filter your search results using the column on the right to topics that:
- Are in a certain forum.
- Were created recently, either in the last day, week, month or year.
- Have accepted solutions.
- Have been awarded kudos by other Community members.
Any filters which are active on your current search will be shown above the results and can be removed individually:
Mark posts as read without lifting a finger
Just like a big email inbox, the way to stay organized on the Community is to know what’s old and what’s new. You can mark messages as read yourself or, even better, you can let the system do it for you.
To automatically mark topics as read:
- Sign in to the Community.
- Open your account settings.
- Select Preferences > General.
- Select one of the two automatic settings, depending on your preference.
If you prefer getting a bit more hands-on, that’s fine too. You can also mark discussions as read using the forum and topic options, as described above in the section on subscribing.
Accept a solution, help out the Community!
If you get a reply on the Community which answers a question you’ve asked, make sure to accept it as a solution so it’s easy for others to find. It’s quick and easy to do with a single click and it makes all the difference to the health of our Community.