During his keynote at this year’s Lync Conference in Las Vegas today, Derek Burney, the Corporate Vice President, Strategic Relations and Solutions for Microsoft Lync, gave the first public demonstration of video calling between Lync and Skype! I’m the Principal Program Manager for Lync-Skype connectivity v2 and I wanted to share some of the technical improvements we’re delivering with this release. Later I’ll describe how customers can expect to use this version.
So what’s under the hood in this new release?
Take a look at the Lync blog for more technical details, but we believe that this release offers numerous enhancements for any business. You’ll find Lync-Skype connectivity now includes video calling, enterprise-grade security and best-of-breed audio.
Given the size and momentum of Skype, this has huge potential benefits for businesses that use Lync or Microsoft Office 365! This new release paves the way for exciting new communications scenarios for enterprises:
B2C – Businesses have told us that they’re seeking ways to create more immersive relationships with their customers and they anticipate that the addition of video will lead to a new generation of real-time communications experiences. Without over-promising what we can expect here, it’s certainly true to say that certain industries such as financial services, healthcare and retail are all developing new business models in anticipation of video-enabled platforms like Lync.
B2B – Skype’s global availability means that enterprises with Lync can easily bring on and manage suppliers, partners, and project staff located virtually anywhere and with video such calls are richer more meaningful.
Friends and Family – Possibly most important is the ability for employees using Lync to keep in touch with the people who mean most in their lives – mobile employees can still interact with family members, ‘seeing’ rather than just hearing about important events in their family’s lives, helping responding to urgencies. With Lync-Skype connectivity v2, employees will be more involved in the day to day lives of their loved ones.
Hiring – Enterprises will increase their use of video interviews, firstly during the initial screening process and then onwards through the selection process and follow-up. Skype, with its global reach and platform availability is ideal for this sort of Ad-hoc but also critical communications requirement.\Hopefully you enjoyed reading more about the technologies and motivations behind this v2 release of Lync-Skype connectivity. This release combines Skype’s reach with Lync’s enterprise features and I believe in years to come, we’ll realize how these first steps led the way to a new era of communication between individuals and the organizations they interact with.
This release combines Skype’s reach with Lync’s enterprise features and I believe in years to come, we’ll realize how these first steps led the way to a new era of communication between individuals and the organizations they interact with.