The Skype Support Network has proven to be an invaluable tool for Skype users to help one another and to get great advice from our experts. But every now and then, we notice that a bigger issue crops up where we need to get more detailed information before we fix a problem.
Over the past few months, we have heard continued feedback from people using Bluetooth devices together with Skype for iOS and Skype for Android. While some users can perform Skype calls with a Bluetooth headset without any issues, others can’t get the headset to be recognised within the app. Our developers spent quite some time in improving the support within the app, but obviously we can’t test every combination of mobile phone and Bluetooth devices. That’s where you and the Skype community, comes into play: we would like ask you to tell us which are the most popular (and most problematic) devices that we should look into and fix to work with Skype.
We’ll be gathering your feedback over the next 7 days. Then both the Android and iOS development teams will look into and prioritise fixes for those specific Bluetooth devices. You’ll be able to get feedback and ask Bluetooth questions from both the iOS and Android team via a #Skypetalks session on June 15th.
If you’ve had Skype Bluetooth problems (or examples of when Bluetooth works well over Skype), please post your feedback to one of the following Bluetooth message boards: