In June, we rolled out our new community, the Skype Support Network. In July, we expanded our Support Network on Skype’s Facebook page. Today, we’re really excited to roll out @skypesupport, our new Twitter account, to provide help, tips, information, and more.
We’re committed to our customers and we know how important it is to provide support where you want to have conversations. It’s no surprise that a lot of our you are hanging out in social networks and forums, and want us to be part of the conversation providing answers and help wherever it’s needed.
So, we hope you agree that our efforts to increase our support presence in Twitter and Facebook will improve our ability to address your questions. But, we’re not done yet — there is more to come with the additional steps we’re taking to continue our path towards faster, better, more social ways of helping you. We are relentlessly committed to serving you and continuing to improve our products and support.
A big shout out is deserved for the growing number of Skype fans, super users and moderators who contribute to this initiative. The impact this has on making customer experiences the best they can be with Skype cannot be overstated.
Finally, don’t forget to follow us: @skypesupport. Have a great day.