Free WiFi from Skype to ease your travel pains
While the air traffic situation in Northern Europe gradually begins to return to normality, a lot of you around the world will still be spending more time than usual at airports. To help you stay in touch with friends, family and colleagues Skype is making Skype Access, the one-click WiFi access feature, available for free at over 100,000 hotspots worldwide from midday Wednesday this week until the end of Friday 23 April.
We’re removing the normal charges made for Skype Access until the end of the week so that you can surf the web, email and make free Skype-to-Skype voice and video calls at over 100,000 WiFi hotspots in cafés, hotels and airports worldwide – including the vast majority of international airports.
Skype Access is a new feature in Skype that lets you pay for WiFi access per minute using Skype Credit. All that’s needed is a connection to a Skype Access compatible hotspot and the latest version of Skype.
From 1200 GMT on Wednesday 21 April to 2359 GMT on Friday 23 April, Skype Access will be completely free to use.
Skype Access is powered by Boingo through WiFi hotspot operators around the world. There’s a complete list of compatible WiFi networks on our Support site.
Hmmmm Your RSS feeds just spammed me with old posts.
@dmitrij0309 sorry about that – I suspect the change of domain name to blogs.skype.com upset the feeds slightly!
Skype took my money and deleted my account even though I am an infrequent. They said they would refund the money but have not at this point in time. I wonder why they would cancel an account and what is happening at Skype.
I don’t know where to ask for help, can you pelase guide me? I have filled my account and the money has mysteriously disappeared several times. Currently, when I check my account it says I have 98 skr, but when I singn in to skype, is says I have 0,09 euro! What is going on and how can I get my money back?
Lena
The callto:-links are so irritating! All my IE is full of that shit. Even if I go to tools, properties and advanced, I can uncheck this, but my command does not work. This makes me angry because I have used A LOT OF TIME to get rid of the irritating callto:-links. SKYPE is for me a shape with a ” we give the shit even the user like it or not” over her face. Carl
Dear Mr. Silverman
I wanted to post this blog and tell you about my personal experience with your customer service department. I spoke with Rita. On April 17, of this year my skype credit was almost $10 USD. I have had an unlimited account with your company for 1 year and have been satisfied with my service. I purchased that credit on February 9, 2010 and at that time I also went under my payment options and changed my credit card information.
On Feb 14 of this year skype tried to run an automatic renewal charge and it failed. I found out today (by my own research Rita was no help at all) that skype tried to renew my acct with my old credit card information which had since been closed.
Today I went online and renewed my unlimited plan manually because my phone quit working and i could not make a call.
The reason I IM’ed customer service was to find out why my renewal didnt go thru and also to get a credit for the $10 that your company had been using up in my acct thru per minute charges. Rita kindly told me that she was not authorized to fix the incorrect charges on my acct even though Skype tried to authorize the charges on the wrong card. She was more than happy to cancel my account all together though and refund the brand new unlimited plan i just paid for.
Mr. Silverman here is my question. Why would you lose a paying customer over a $10 charge that was your companies error, Instead of just fixing it and apologizing? I was so frustrated by your customer service that i agreed with her and let her close my account. She happily refunded the $35 yearly subscription but refused to fix the $10 billing error.
Mr. Silverman I was satisfied with your technical service so much so that I cancelled my unlimited long distance on my home phone and was using your service exclusively on my I-phone. Mr. Silverman you need to give your customer support agents more authority to fix your companies billing issues and keep the good paying customer you have. This was my first call to your customer support and unfortunately it will probably be my last. I want to give my money to a company who actually treats its customers who have issues with as much respect and ease as the ones it just signed up.
Respectfully
matt_wagoner@hotmail.com
Thanks for this, wondered why I had free access during an 8hr stopover at IAH, certainly saved my sanity and made me like Skype even more
One question though, both myself and a colleage used the free access but only one of us could attach at a time and had to wait for the others session to time-out before I could connect. Both had totally separate laptops and Skype accounts. Using the boingo hotspot at IAH Terminal E and Latest Skype on OSX 10.6
Why is the iPhone/iPad app no longer available on iTunes?