Your views on Skype 2.8 Beta for Mac
It’s always great to see so much feedback on new releases of Skype, and I’m particularly excited to see your comments about the two big new features in Skype 2.8 Beta for Mac, Skype Access and screen sharing.
Dan York’s excellent video shows off screen sharing in action, and it’s worth reading the rest of his comprehensive blog post for highlights of the other additions to this beta version.
Dan expresses some frustration that things aren’t the same on different platforms:
Perhaps most annoyingly, I am currently in a position where I am helping some Windows users get started with Skype and so I'm trying to help them with their Skype client… when mine is markedly different. It's a frustrating experience. I do hope Skype's new management can help converge the product streams so that the user experience (and technical support experience) is closer between platforms (while, yes, acknowledging that platforms have UI/behavior differences). We'll see.
This is a perennial challenge at Skype – making all of our products behave and look like Skype, and at the same time adhering to the conventions of different operating systems and platforms.
As Mac users, you (rightfully) expect Skype for Mac to behave like the very best Mac app – but at the same time you also (rightfully) expect it to act like Skype. Where the balance lies is something for our developers to work on, but as always, if you have specific feedback on how we can improve things one way or the other, please leave a comment below, join the discussion in the Skype Community or pitch in on Jira, our public issue tracker.
There’s been plenty of discussion of Skype Access, particularly the rates – comments range from the positive to the I-wouldn’t-touch-this-with-a-bargepole, but I’ll repeat my comment on Pat Phelan’s blog here for the benefit of the doubters:
The appeal of Skype Access is the fact that you can pay with your Skype Credit, and pay by the minute – [particularly] if you just need to make a quick call or send a couple of emails, you can connect for a few cents/pence with a few clicks.
For me at least, that’s where Skype Access comes in incredibly handy – definitely my favourite of the new features.
Last, you’ll have noticed that we’ve done a bit of sprucing-up of some of the icons and other bits and pieces of the interface, and our user interface researchers would love to hear what you think. You can find a selection of screenshots on Flickr, so please add your comments there if you’re a Flickr user; of course, you can also drop a comment below. And keep that feedback coming. The more we get, the better Skype for Mac will be