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Support updates and fixes in EM 2.0

It’s been a few months since my last update regarding support. The reason is that I wanted to wait until the new Extras Manager 2.0 has been released with Skype for Windows 3.8 so that there would be more good news to tell then normally. Now 3.8 is finally in Gold!

Some of you have been asking, what exactly has been changed in EM 2.0. Well, it looks pretty much the same as the old version, but there’s too many bug fixes to list them all here, more than ever before. It’s also more stable than before. We recommend that whenever your users are expriencing problems with Extras that you suggest them to try out 3.8 with EM 2.0. Here is the complete [Change Log](https://developer.skype.com/Docs/Extras/ChangeLog) of EM 2.0.

So, below is a long list of fixed bugs and completed feature request followed by the known problem in the end of the list. Please notice that the list of known problems only has new cases from the last Support blog post. Please click on the link below in order to get the list.

]]>Recently fixed issues:

Public API (SPA Jira project):

+ [PIF-840](https://developer.skype.com/jira/browse/PIF-840) – In some cases it happened that the users had old versions of PXML in their EM. We have found a reason for this and a fix is live which should update these users PXML’s over a few weeks time.
+ [SPA-242](https://developer.skype.com/jira/browse/SPA-242) – [MAC] Quite many API commands have been fixed for MAC. The list can be found from Jira. There’s still some work to be done though to make sure that all the commands supported on Windows are also working on Mac.
+ [SPA-477](https://developer.skype.com/jira/browse/SPA-477) – [S4C] GET PREDICTIVE_DIALER_COUNTRY funcion added to the S4C
+ [SPA-286](https://developer.skype.com/jira/browse/SPA-286) – [S4C] We have deprecated the usage of skype4comlib::conversion class in documentation.
+ [SPA-494](https://developer.skype.com/jira/browse/SPA-494) – [S4C] Implemented new UILanguageChanged event which was missing
+ [SPA-476](https://developer.skype.com/jira/browse/SPA-476) – [S4C] Implemented the “Silent Mode” event which was also missing before
+ [SPA-515](https://developer.skype.com/jira/browse/SPA-515) – CLEAR CALLHISTORY ALL was hiding the call tab, but call continued. This is fixed in Skype for Windows 3.8
+ [SPA-426](https://developer.skype.com/jira/browse/SPA-426) – command WINDOWSTATE has been implemented on ALL platforms now (Win, Mac, Linux)
+ [SPA-500](https://developer.skype.com/jira/browse/SPA-500) – [LINUX] SET CHATMESSAGE SEEN didn’t remove event from event panel
+ [SPA-511](https://developer.skype.com/jira/browse/SPA-511) – Audio device names had problems when they contained chinese characters
+ [SPA-324](https://developer.skype.com/jira/browse/SPA-324) – It was not possible to set audio device if its name ends with spaces. Fixed in a way that spaces at the beginning and at the end of audio device name are ignored.
+ [SPA-435](https://developer.skype.com/jira/browse/SPA-435) – problems with SET PROFILE CALL_FORWARD_RULES with usernames having a comma in it
+ [SPA-442](https://developer.skype.com/jira/browse/SPA-442) – Skype was crashing when sending OPEN CALLHISTORY with an account without any call history

Extras other than fixed in EM 2.0 (PIF Jira project):

+ [PIF-208](https://developer.skype.com/jira/browse/PIF-208) – [Pub Studio] Now it’s possible to choose in PS if the Extra should be shown to Skype, SkypeOut or both types of contacts
+ [PIF-746](https://developer.skype.com/jira/browse/PIF-746) – [Pub Studio] There was sometimes a problem when testing an Extra with PS while using Win Vista
+ [PIF-665](https://developer.skype.com/jira/browse/PIF-665) – [Pub Studio] Publishing Studio wasn’t sometimes creating the SPARC file properly

Extras, fixed in EM 2.0 (PIF Jira project):

+ [PIF-795](https://developer.skype.com/jira/browse/PIF-795) – Now EM will take care of uninstalling your Extra from the EM if windows uninstalling is being used by the user. Please check Jira for more details.
+ [PIF-809](https://developer.skype.com/jira/browse/PIF-809) – Extras Manager was not shuting down Extras on Skype Shutdown properly. Read more from Jira.
+ [PIF-208](https://developer.skype.com/jira/browse/PIF-208) – Now it’s possible to choose in PS if the Extra should be shown to Skype, SkypeOut or both types of contacts. You need the newest PS and EM for this to work
+ [PIF-706](https://developer.skype.com/jira/browse/PIF-706) – SkypePM wasn’t releasing binary resources of extra after it was terminated
+ [PIF-797](https://developer.skype.com/jira/browse/PIF-797) – $PluginDir$ in Publishing Studio wan’t working as intended when the path contains spaces
+ [PIF-792](https://developer.skype.com/jira/browse/PIF-792) – Sometimes the Extra’s descriptions were missing from the Featured category of EM
+ [PIF-328](https://developer.skype.com/jira/browse/PIF-328) – Not all Extras were downloaded when attempting to download 4 or more Extras at once
+ [PIF-771](https://developer.skype.com/jira/browse/PIF-771) – It was impossible to change name of the extra back to the one that it was before
+ [PIF-757](https://developer.skype.com/jira/browse/PIF-757) – Problems with PromptForOrder were fixed. PromptForOrder was failing in a scenario where the Extra was launched by the Extras Manager automatically, after first closing down Skype and the Extra.
+ [PIF-713](https://developer.skype.com/jira/browse/PIF-713) – Description was cut in the Extra’s downloading window if the description text was very long
+ [PIF-764](https://developer.skype.com/jira/browse/PIF-764) – Contact status was not correct in EM invitiation window for contacts in „Do no disturb“ mode
+ [PIF-709](https://developer.skype.com/jira/browse/PIF-709) – Removed the pointless „Number of people voted for this extra“ from the Rating window
+ [PIF-472](https://developer.skype.com/jira/browse/PIF-472) – Installed Extras were still showing up in New list in EM
+ [PIF-751](https://developer.skype.com/jira/browse/PIF-751) – Extras invitation used to get cancelled if the other side didn’t have that item in the pxml. Now the user will receive a warning instead
+ [PIF-817](https://developer.skype.com/jira/browse/PIF-817) – With H-type Extras there was a bug which made it possible to have several instances running at the same time although it was forbidden from the Publishing Studio.
+ [PIF-828](https://developer.skype.com/jira/browse/PIF-828) – “Load on startup” wasn’t working properly when using Windows Vista
+ [PIF-826](https://developer.skype.com/jira/browse/PIF-826) – [Extras Manager] Arabic language missing in EM

Other:

+ [SDS-281](https://developer.skype.com/jira/browse/SDS-281) – Questions regarding audio quailty in playing sound file into a SkypeIn call.

Known problems:

Public API (SPA Jira project):

+ [SPA-523](https://developer.skype.com/jira/browse/SPA-523) – Clear chat history does not clear “History” tab in client but only the content of chats. This is a feature request.

Extras (PIF Jira project):

+ [PIF-834](https://developer.skype.com/jira/browse/PIF-834) – [Extras Gallery] Search on https://extras.skype.com not working properly in some cases
+ [PIF-812](https://developer.skype.com/jira/browse/PIF-812) – [EM] Information bar in the Invitation dialog is not localized
+ [PIF-824](https://developer.skype.com/jira/browse/PIF-824) – [EM] The publishers name is not changed in the tooltip of MyExtras after the name change in Skype4Publishers
+ [PIF-830](https://developer.skype.com/jira/browse/PIF-830) – [EM] Feature request to add a status bar while the EM is updating the PXML
+ [PIF-827](https://developer.skype.com/jira/browse/PIF-827) – [EM] Getting “corrupt files” messages when trying to run Extras
+ [PIF-838](https://developer.skype.com/jira/browse/PIF-838) – [Pub Studio] Problems with publishing with the latest PS
+ [PIF-806](https://developer.skype.com/jira/browse/PIF-806) – [Pub Studio] “Advanced Settings” of “Publishing Studio” seems not to start.
+ [PIF-804](https://developer.skype.com/jira/browse/PIF-804) – [Pub Studio] Japanese cant be used by “Description text”

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7 thoughts on “Support updates and fixes in EM 2.0

  1. tarasvwz said 1770 days ago

    “EXTRAS” for MAC users??????
    When will extras, such as Powergramo, be available for Mac users?

  2. tarasvwz said 1770 days ago

    “EXTRAS” for MAC users??????
    When will extras, such as Powergramo, be available for Mac users?

  3. tarasvwz said 1770 days ago

    “EXTRAS” for MAC users??????
    When will extras, such as Powergramo, be available for Mac users?

  4. sabrina49455 said 1467 days ago

    whn i sign in in skype evry time it said corrupted file what can i do i downloaded the ner virgin &i check out evry thing wt can i do else/?? plz anybody tell me

  5. hmontas said 1288 days ago

    I’m in Dominican Republic and since 3-4 years ago we have additional to 809 country code a second one which is 829 but I can’t make calls to Dominican Republic with this prefix, can you help me please?

  6. mirksa said 1273 days ago

    Dear hmontas,

    We are not aware of any problems with the respected country code. Could you please contact our Customer Support and let them know the exact number you are trying to call to. Also the times of the calls. Then we can investigate further. You can contact our CS from here – https://support.skype.com/support_selection

  7. mirksa said 1273 days ago

    Dear hmontas,

    We are not aware of any problems with the respected country code. Could you please contact our Customer Support and let them know the exact number you are trying to call to. Also the times of the calls. Then we can investigate further. You can contact our CS from here – https://support.skype.com/support_selection

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