Skype and Windows Vista update
There have been numerous questions about Skype and Windows Vista relations.
They used to have some occasional hiccups, but for a while now they’ve lived together in peace and harmony. In other words, Skype
3.6 for Windows is now certified to run on Windows Vista.
We’d like to remind to you that to get the best-possible experience, you should be running latest Windows updates and driver versions.
I have Windows Vista and when trying to use Skype, we can see each other and I can hear the other party but they cannot hear me. Any ideas on how to make this work?
I have Vista Business. While signed in to Skype last night, I did some other things and then attempted to make a call. It went through fine, but the other end could not hear me. What’s up? I have downloaded Skype again, but no result.
I have windows vista basic and the party I call cannot hear me. Even on 123 soundcheck I can’t hear myself. Help
I have windows vista basic and the party I call cannot hear me. Even on 123 soundcheck I can’t hear myself. Help
I’m confused. I see any number of inquiries related to my problem, which is that the called party can’t hear me, but I don’t see any responses.
Can someone point me to the place to find solutions? Thanks.
I have the same problem. Does anyone have an answer to this audio question?
I have the same problem
Same here. My new tablet PC is a high dollar paper weight when it comes to Skype…and no help as of yet to answer the above questions.
I am only the messenger. Several savvy Skype users have told me it is Vista – not Skype. It has something to do with Vista’s speech recognition software and Windows is supposed to release a patch soon to address this probelm due to user complaints. I do not know this firsthand but thought I’d pass along what I heard.
I am only the messenger. Several savvy Skype users have told me it is Vista – not Skype. It has something to do with Vista’s speech recognition software and Windows is supposed to release a patch soon to address this probelm due to user complaints. I do not know this firsthand but thought I’d pass along what I heard.
I have the same problem with Vista on my desktop. I can hear, but speaking is mute. I know the trouble does not come from the hardware. Any solution, beside complaining to Microsoft and wait for a patch?
I have the same problem that I can hear the other party but speaking is a very low whisper. I have Windows Vista as well, and I’m wondering if anyone has found a solution yet? Please help!
Have Cpq Presario C554US + Vista Basic + Logitech Quickcam Deluxe f/ Notebooks, latest Skype and still got blue screen w/ video, any advice? Should I allow Logitech’s “Communications Manager” access to Skype? Thanks!
Hi, I have a different problem: after I use skype for a long time (~ 1 hour) my hole notebook with vista breaks down. They say in order to protect the computer against severe damage they have to break it down. So please guys from skype if you are going to fix the problem with vista please fix this one too.
Thanks a lot, kepyks
And if you already know a solution I would appreciate to know.
I have vista Ultimate and have downloaded skype 3.6 but the issue i have is that it drops out my internet connection all the time. I have to reboot the whole router. I know its not my connection because on my old PC which runs on xp i can skype forever with no issues. Please help it is so frustrating.
I have windows vista as well. My problem is that when I am making a call I cannot hear the other party, but he can hear me. Anyone know how to fix this?
I have Windows vista home primium. The problem is,when I making a call I cannot hear the other party but the other party can hear me. With the test call also no sound.
I have windows vista home basic. I have been using skype since 8 months. The problem is when i have down loaded the latest version of Skype 3.6 i am unable to sign in and i am seeing an error stating not connected to internet. Anyone know the how to fix this.
I also have the same problem, using Vista? So why hasent Skype come up with a solution to this problem?
I am trying to decide if I should buy a Vista computer. I need to use Skype, and have had success for 6 months, but crowding of the LAN has caused trouble, tearing up the speach. A new, faster computer should help this problem, but I need to know of Vista success with Skype. Any success out there?
I have the same problem where I can hear the caller, but they can’t hear me. I have Vista Home Premium, too. Skype worked fine for me for about 9 months and suddenly, in January, this happened. Please share the solution if anyone finds it.
I also have the issue with Vista Ultimate where skype 3.6 stuffs up the internet connection (via Billion router). Skype drops out as does browsing, but audio-streaming and sending/receiving email still works.
I turned skype off for five days — guess what, no issues. And no issues on the same network with my wife’s XP-Pro machine with skype 3.6
I can restore it by running ipconfig /release and ipconfig /renew, but frankly this is not good enough to have to do this several times a day.
It seems to be directly related to when chat messages are coming in and out.
Vista certified?
You’ve got to be kidding me.
Skype please DO something about this or I’m forced to go to msn messenger.
i have downloaded skype 3.6 but cannot install on windows vista. What do i do to insta.
We have Windows XP Media, not Vista. Whether we call or are called, we can hear the other person but not see them. The other person can see us but cannot hear us. Our skype test call says no sound. Anyone else with this problem? Our mic is not muted but icon on skype with the mic has a line through it.
We have Windows XP Media, not Vista. Whether we call or are called, we can hear the other person but not see them. The other person can see us but cannot hear us. Our skype test call says no sound. Anyone else with this problem? Our mic is not muted but icon on skype with the mic has a line through it.
I am having the same problem. It began yesterday and I have rebooted and signed out to Skype and then resigned in several times with no success. I have had Skype since August with no problems until recently. The wierd thing is we also have a handheld phone we use with Skype and it is fine. All other sound on computer programs is working fine. Help?
I have windows vista and everything is working great except that i can’t sign into skypecasts in the browser directory. I can sign into room on the first live page but that’s it. And i am so tired of hearing that one guy’s argument room all he does talk fast.
I have windows vista and everything is working great except that i can’t sign into skypecasts in the browser directory. I can sign into room on the first live page but that’s it. And i am so tired of hearing that one guy’s argument room all he does talk fast.
I have been running Skype 3.2 with windows VISTA home premium with a Lenovo/1.7G CeleronM laptop and Logitech USB Headset 350 over UMTS since May 2007. From about December 2007 the audio quality on Skype has deteriated to such an extent that it has become unusable. Following the advice on this web page, I first updated to Skype 3.6; I checked that all of the VISTA patches were up to date; I checked I had the latest driver for the Logitech headset for VISTA. After this Skype was still unusable!
When I use echo123 I get serve delay (>500mS) and the echoed voice message is unrecognisable. When I check the CPU load during running echo123 it is at 100%. I ran the test with only three applications running (SKYPE 3.6 (30-80%), Windows Task Manager (8%) and UMTS Session Manager (6%)).
The UMTS link speeds were 223Kbps on the down-link and 118Kbps on the up-link. It would seem to me that something has gone wrong with the Skype – VISTA audio inter-working since December 2007????
Would appreciate any advice as to what the problem may be.
Like many of you guys, I have problem signning into skype 3.6 with my vista home premium edition. My internet works perfectly good so I’m still using IE to post my skype problem. What’s going on with skype? It makes me so frustrated…..
Like many of you guys, I have problem signning into skype 3.6 with my vista home premium edition. My internet works perfectly good so I’m still using IE to post my skype problem. What’s going on with skype? It makes me so frustrated…..
Like many of you guys, I have problem signning into skype 3.6 with my vista home premium edition. My internet works perfectly good so I’m still using IE to post my skype problem. What’s going on with skype? It makes me so frustrated…..
I have used Skype for 3 years on Windows XP and it worked fine. Now I have Windows Vista Home Premium and have had the same problems that large numbers of users are having, that of “others can hear me but I cannot hear them.” I have spent a month working on solving this and no answers come forth. Skype keeps telling me my mike is muted that is why no one can hear me. I cannot find a muted mike on the Windows Vista sound system. I am almost ready to throw in the towel, so to speak. I have really enjoyed Skype in the past.
???????
I have exactly the same problem in that I cannot be heard when calling on Skype from a Vista Basic Dell laptop. I downloaded the latest version today but still no use. Neither is the microphone muted.
I cannot understand, in the face of so much commentary, how Skype can tell people that it now works fine with Vista – it does not.
My version of this problem is similar to many of the above in that I can see the other party, they can see me, I can hear them, but they cannot hear me.
I have the additional problem that as soon as we get connected, Skype seems to feel the need to adjust all the volume sliders in the Vista Volume Mixer to zero, then mute everything, then set my audio output device to Digital Output Device/SPDIF instead of the normal Speakers. Three different ways of screwing up sound output and if I only find one or two of them, I still can’t hear.
God only knows how many ways Skype is screwing with recording levels because I still haven’t unscrewed my microphone situation.
So until I manually adjust everything back to what Skype should never have adjusted in the first place, I cannot hear the other party.
I can think of a solution for the Skype people to implement: If I have the “Let Skype Manage My Audio Settings” checkbox unchecked, DO NOT MANAGE MY AUDIO HARDWARE IN ANY WAY. Currently, the checkbox means NOTHING and Skype will do as it damned well pleases.
I have had the problem of not hearing the ringing or person talking to me on Skype. The Geek Squad told me every call rec’d sends my volume immediately to 0 and was looking for Realtek output like for a media room, not the speakers for my laptop. The Geeks disabled Realtek output and allowed my speakers then to take over but I have to remember to turn up the volume immediately when a call is rec’d. He thought it was actually Skype software doing that and not the Vista. My daughter has the same laptop and doesn’t have that problem. Hers works perfectly.
Vista Ultimate: I have updated to skype 3.6 and reinstalled audio drivers with no impact. This is a MESS!
Vista Home Premium (all updates, latest Skype).
Standard call works fine, but after I start video wireless connection drops, router restarts. If I connect computer via ethernet everything works fine.
It happens only with skype otherwise connection working fine.
I downloaded skype March 15, 2008 on an acer computer, using microsoft explorer,and windows vista home premium. I cannot start a skypecast, go to certain pages on skype without getting a message saying you must have a 3.1 or higher. I have a 3.6, the newest version is already downloaded. If this is a problem with my driver, how do I find out what kind of driver I need and how to install this? (I know nothing about drivers, but I’ve read that you need to have a compatible driver as well as the 3.6 version)On top of that when I skyped my dad we thought it would be fun to play some of the games together, but when i click menu, play games.. I have nothing, and he has several games. We downloaded at the same time. Please somebody tell me what’s going on, and how to fix this.
Hi folks,
I am also having the same problem with my mic not working. I can hear but they can’t hear me. It is very frustrating. I will continue to look for a solution and I will let you all know if I find one.
Fingers crossed!
I have the same problem with my mic not workong + as descibed above: as soon as we get connected, Skype adjusted all the volume sliders in the Vista Volume Mixer to zero. Any news how to resolve?
For me, Skype switches its settings from my USB headset to SPDIF for input and High definition audio device for output as soon as I connect to a call or sometimes even when I go to check and see if the saved settings are still correct. Skype then mutes all Windows sounds. I have the latest updates for my hardware (not Vista SP1) and the latest release of Skype (3.6.0.248). No help from support so far except for telling me “The latest version of Skype for Windows is certified for Windows Vista.”
I have exactly the same problem, even with SP1 installed.
I can hear the caller, but they can’t hear me.
Skype please do something about this
I am having trouble with my newly downloaded skype. I cannot hear anything at all in the test call. I have done every troubleshooting/ help button/ control panel option to try to fix the problem and I still cannot hear my voice or any recording or instructions or anything! please help…
I have to chime in: my mother-in-law’s brand new HP C2D with Vista Home Premium has the same behavior out of the box. The problem seems that Skype keeps reverting to Digital Audio Inputs and Outputs that are not in use despite setting audio routing as desired and saving the audio settings, and excting, re-logging, and rebooting… all suggestions that I’ve been reading on the forums, but have no effect.
I found a workaround by disabling all audio I/O EXCEPT for the ones I wanted Skype to use. Now Skype audio works fine, because it uses only what it can see. This is clearly not a long term solution and for so many to be posting about this here, on the forums (where there are multiple unanswered questions on the same topic), this is quite a common problem involving Skype and Vista. It seems to me, that the debug should start with why Skype is unable to make audio routing choices stick.
Ihave purchased a Skype FONE …! ! !
Installed SKYPE??? and guess what got same prob as everyone else ..
One Hell of a wasted Frustrating evening ….
and waste of MONEY TOO>>>
Time this problem was sortted by some one either Skype or Windows Vista …
I loved my XP too…
Ihave purchased a Skype FONE …! ! !
Installed SKYPE??? and guess what got same prob as everyone else ..
One Hell of a wasted Frustrating evening ….
and waste of MONEY TOO>>>
Time this problem was sortted by some one either Skype or Windows Vista …
I loved my XP too…
I have spent 2 days looking into this. I installed Skype 3.6.0.248 about 1 month ago and it worked fine (I’m running Windows XP SP2 with all updates & security patches). Then a few days ago people started saying that they couldn’t hear me and I noticed the odious “muted” microphone message in Skype. I have been through all the recommended “Sounds and Audio Device Settings” (SADS) hoops recommended by Skype. The Windows Sound Recorder works fine. The Windows Speech Recognition tool in the Control Panel shows the microphone is working as expected. If I un-mute the microphone in the Playback part of the SADS I can hear my voice when I’m trying to talk on Skype. Even the Skype Tools/Options/Audio Settings shows the microphone input line moving extensively when I test the microphone. For whatever reason the problem appears to be exclusively with the Skype call program. About the only thing I can find that has changed recently on my system is that I picked up a Windows XP Security Patch for KB950749 — a patch for msjet40.dll. This is most puzzling.
I have had Vista Home Premium for a month and Skype worked well most of the time. Now, there is no playback sound nor does recording work. Have tried every trick on the book following instructions (Skype help does not seem to have heard of Vista, since it doesn’t give this option at all when taking the link from the Audio settings window…). Occasionally I have found even instructions for Vista settings – but following them doesn’t help. My speaker and mic problems only occur with Skype – everything else works perfectly. Can this be due to some recent Vista Security Updates, too? Like yours with XP.