Looking slightly better at 0700 GMT
Hey,
even though it is too early to call out anything definite yet we are now seeing signs of improvement in our sign-on performance. We continue to monitor the situation through Europe waking up this morning and have more for you in approximately 4 hours.
My client is now occasionally bringing in stacks of unread multichats. Hope yours too.
QUOTING markehrman:
‘Am I the only one who thinks that 24 hours (which it is now approaching here in Germany) of downtime is completely unacceptable? Maybe it’s because I use SkypeOut, SkypeIn and many other pay services none of which I have access to (do I have any voicemails? well, I’m not sure) that I find the cheery tone of all these updates (“thanks for your messages of support” as opposed to “we apologize for allowing this to happen and here are the steps we are taking to make sure this doesn’t happen again…EVER”) irritating. But no matter. If this does happen again, it’ll be the last dime I send Skype’s way. I’ll find another VoIP solution.’
Have to say I agree broadly with this. 24 hours is an insane time to be down. And how can Skype people dare to say “Skype has not CRASHED… it’s only an algorithm problem…” Bullshit: a CRASH is a CRASH is a CRASH…
Come on Skype, this is starting to leave a really bad taste. Its been nearly 24 hours.
Deep in the desert of Doha, just had my wireless linksys connected and it works, except for Skype. Trying to get the grey button green provede impossible – then looking for help I chanced on this share site. Thank goodness it’s not me.
Imagine that! Not for a moment did it cross my mind that it was a skype glitch! That’s the power of the brand.
Fix it soon, guys. I need you!
Since a few days I have a serious problem with my Skype. I can’t turn from offline to online.I reinstalled Skype considering that the problem comes from me. Now I see this problem have people all around Europe. So is in Bulgaria. I hope the skype administration will handle this as soon as possible. And at the end one advise to them. Many companies perform free call out credit for their users in order to win them as clients. I am curious why the same policy is so unpleasant for Skype managers. Thank for your attention!!!
Just after noon here in Italy and connection is still spotty. Hope it gets resolved soon! I agree it’s not acceptable, but, on the other hand, it’s the first time something like this has happened to me with Skype – so I’m still a way ahead of the several spates of weeks without internet/landline service I’ve experienced from Telecom Italia .
do something,please! i understand that you are tryinh to fix the problem
hope you’ll fix the problem soon, ’cause i miss my man! Do something! sorry for being so angry with you.
I can’t see ANY improvement for the last 24 hours
The hole company is affected and I could imagine that you got some pressure
So here is mine
HURRY UP
4 hours??? what’s happening! Any news!! More than 24 hours down, for me it’s a big crash!!
I didn’t know how much i depend on Skype, SkypIn is the only phone i have for my business.
BUT i have to think over this now, i loose money every minute Skype is down…
(Ok it´s not so often, but it happen obviously)
Please hurry up and fix so we in Sweden getonline soon
I didnt get to see my girl tonite but know you are doin you best. ITs the same as others. skype gose on skype gose off. it has been like thet for the last 24hrs. but my cosin slill has it fully. we talked on skype when it looked like it was off on my computer. do your best guys . then have a beer and a rest. hopefully 2morro you will have it sorted.
It has been 2 days now can’t login. It is a very serious situation that Skype must address now and in the future that won’t happen again. I am now think twice to buy credit from Skype to make land line calls.
10:56pm Fri in New Zealand and still I see the little grey connecting icon
Well, I have got to say that I am surprised at how many people are griping about this situation. If you have to depend solely on Skype for your business rethink it, clearly that does not make good business sense! As for the rest of you who just use Skype for communication, whether with loved ones or just reaching out, grow up! They are clearly working on the problem. This is the first time EVER we have had a problem with Skype. I have had problems way more often with Internet access, cell phone signals, satellite signals etc. and yes landlines that have been down for over 24 hours, it is a hindrance but allow time for the problem to be repaired. I have found Skype service to be exceptional and appreciate the ability to respond frequently to the quality of my calls. I never get that from ANY other company!
15.29 in the UK and my connection remains mainly off. It comes back for a couple of minutes and then disappears again.
Still no connection in Barcelona.The green light is on but when I click on contact or try to dial a warning comes up that I used an invalid password…Utter nonsense as it was resent to me yesterday and I have used it several times here today.Who is trying to fool whom?
Thanks for all your hard work guys and gals – everything seems to be back to normal.