What is VOIP or voice-over-IP?
Every now and then we get an email or chat message asking us: “What’s VOIP?” (or voice-over-IP, as it’s also known). A very valid question and if you were to search skype.com for this term a few weeks ago then you’d come up empty handed. Because we’re not keen on tech talk, fancy acronyms and buzz words. But because we already have lengthy explanation about the technology that powers Skype – P2P or peer-to-peer – then we now also have a nice little “Skype explains VOIP” page. Enjoy.
customer support is appalling on skype. I called my
daughter in the philippines and it cost me £7.00 for a 44 minute call .I can buy a prepaid phone card for £5.00 and get 240 minutes of call time .
So how do i get someone at skype to explain to me why it costs so much ,when all their litrature says it cost next to nothing .
Buyer Beware.
There’s nothing misleading about Skype’s published rates on calls to other countries.
Just go to skype.com, click on “Skype Credit” then click on “SkypeOut” and select the country you want to call and see the published rates.
From the U.S., a call to a land line in the Philippines is 20 cents per minute, or 25 cents per minute to a cell phone, which sounds about right for what you were charged. The rates drop considerably when calling to more popular countries.
To contact someone at Skype, go to skype.com, click on “contact us” at the bottom of the page and send them an email.
Good luck,
John