Dutch bank tests Skype for customer service
The largest Dutch retailbank (Postbank, part of ING) announced that they are introducing Skype as a tool to talk to their Customer Service department for specific segment of their customers. See [this](http://www.molblog.nl/reacties.php?nieuws=2210) and [this](http://www.postbank.nl/ing/pp/page/customer/service/0,2811,1859_418176385,00.html).
> Customers of Dutch bank Postbank can now contact the customerservice by using Skype.
The Postbank has added a Skype button to the site so endusers can call the customerservice by using Skype. This service will be tested for three weeks, says a spokesman of the bank.
“This test will be mainly focused on youngsters and students. They already use Skype and Internet a lot to communicate”, explains Postbank president Ron van Kemenade.
Thanks to Hans from [skypeteer.com](http://www.skypeteer.com) for translation.