Customer registration for paid services
Since a few days ago, we require all customers to be registered in our web store when buying SkypeOut, SkypeIn or Skype Voicemail. In simple terms, it means that you cannot buy anything until you have confirmed your e-mail address with us. It is a simple procedure that requires you to just click a few buttons, and the web store walks you through it at the time of your first purchase.
For more info on why this is necessary and how it works, see our Knowledge Base. One specific known issue is that sometimes the e-mail may not come through because of restrictive Junk Mail filters — see this article for explanation and possible remedies.